Acer Store UKReviews:
1,366 reviews in the last 12 months4,400 total reviews
Excellent
Top positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
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Top negative review
20 Sept 2023
Verified review
A previous order was cancelled when I queries about cancelled ONE element. Now there is doubt that we will receive this laptop in time. Poor customer service!!!!
Please explain properly what the options are and then ask the customer how they wish to proceed rather than decide on their behalf and not tell them!
I have now paid the same amount £1211 for a lesser package, losing £60 in value - not happy.
I buy a laptop a month for work but don't see why I should be back after this experience.
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SJ
Susan J.
Bicester
Reviews for Acer Store UK
10 days ago
Verified review
Really great deal and simple order process. Fabbo.
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
10 days ago
Verified review
Ease of web site - ordered from my phone!
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 days ago
Verified review
Easy to use and want to get the correct adapter for the laptop, current adaptor keeps blowing fuses, something wrong with it. Can it be sent back for recycling?
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 days ago
Verified review
All good thank you
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
12 days ago
Verified review
My experience using the acer website was very good, I will use it again in the future. As a plus I was very fortunate to have my item at a discounted price (as there was a sale on it), I only just wish that the VAT was already added to the display price rather than being added later at checkout.
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
12 days ago
Verified review
found item needed quickly
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
12 days ago
Verified review
All good
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Answer by Acer Store UK
7 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 days ago
Verified review
very cooperative agents
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Answer by Acer Store UK
12 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 days ago
Verified review
Great site good prices and fast delivery.
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Answer by Acer Store UK
12 days ago
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
6 May 2024
Verified review
Quality & reliability
This will be my third Acer plaptop, won't be my last. Quality and reliability first.
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Answer by Acer Store UK
6 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
5 May 2024
Verified review
Easy to navigate site
Great offers
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Answer by Acer Store UK
6 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 May 2024
Verified review
No problem nice and easy to buy..
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Answer by Acer Store UK
6 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 May 2024
Verified review
PREDATOR
EASY CLEAR EXPERIENCE
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Answer by Acer Store UK
6 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
4 May 2024
Verified review
OK
it was ok
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Answer by Acer Store UK
6 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 May 2024
Verified review
Ease of process
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Answer by Acer Store UK
2 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 May 2024
Verified review
Excellent Customer Service!
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Answer by Acer Store UK
2 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 May 2024
Verified review
Easy to use
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Answer by Acer Store UK
2 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 May 2024
Verified review
Comparisons clear. Better if there was a features filter. - I really looked for a high performance spec 17.3" touch screen laptop...
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Answer by Acer Store UK
2 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
30 Apr 2024
Verified review
Light at the end of frustration.
Easy to select specification required and to order but my experience with ACER for a new laptop is not good but I am giving it a last chance because the one I have been using from 2013 win 7 64bit is still going strong.
I purchased a Nitro 17-51 from buydirect.uk 26 March 2024 and reported it faulty 28 March 2024 but through a lot of time wasting my time they did not accept return until 1 April 2024.
I Did not receive a replacement until 12 April 2024 and this has the same fault 26 April2024 and has to being returned 1 May 2024.
So I’am paying out more money to purchase direct from acer and hope ordering from you will be better.
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Answer by Acer Store UK
30 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
30 Apr 2024
Verified review
Fast
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Answer by Acer Store UK
30 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store