electronic-cigarettesco.co.ukReviews:
259 reviews in the last 12 months5,357 total reviews
Excellent
Top positive review
27 Dec 2023
Verified review
An outstanding efficient service. I never have any issues with this company. They are very quick and organised.
I recently had an issue with a delivery but this was down to Royal Mail not being prepared for the Christmas busy period. Benita, from Electronic Cigarette Company handled my issue very professionally and kept in touch with me with regular updates. It's clear that they respect their customers.
To me, that makes all the difference.
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Top negative review
27 Apr 2024
Verified review
Coils burnt after one day's use. Attempted to email however the email provided was not in use.
Reviews for electronic-cigarettesco.co.uk
10 Feb 2024
Verified review
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6 Feb 2024
Verified review
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27 Dec 2023
Verified review
An outstanding efficient service. I never have any issues with this company. They are very quick and organised.
I recently had an issue with a delivery but this was down to Royal Mail not being prepared for the Christmas busy period. Benita, from Electronic Cigarette Company handled my issue very professionally and kept in touch with me with regular updates. It's clear that they respect their customers.
To me, that makes all the difference.
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Answer by electronic-cigarettesco.co.uk
22 Mar 2024
Hi M, thank you very much for taking your time to leave a positive review for us, it's much appreciated, and thank you for being a long-standing regular customer. Benita :-)
20 Jul 2023
Verified review
Very impressed with this company. Placed my order around 2pm, and my order was delivered the next day! Both order and postage was just under £10, too. Will definitely buy from this company again!!!!
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Answer by electronic-cigarettesco.co.uk
3 Aug 2023
Hi M. That's good service isn't it, but it's not just down to us; Royal Mail were on the ball too :-)
19 Jul 2023
Verified review
Very good attitude to customer service.
Very good attitude to an issue with an out of warranty product. I would highly recommend them for any vaping items that you mat require.
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5 Aug 2023
Verified review
Easy to order and quick delivery.
Stocked the coils I needed which work perfectly. Easy to place order and quick delivery. Will be ordering from here again in future.
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2 Aug 2023
Verified review
You can’t improve on perfection wonderful service fast and always reliable
Confidently recommended anytime
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Answer by electronic-cigarettesco.co.uk
3 Aug 2023
Hi P. Thank you so much for your wonderful review. I do remember, though, I did make a daft mistake some time back but you were very sweet and understanding about it, and the issue was quickly resolved. The bottle labels are changing by the way, so they may look different next time - it won't be another mistake! Thank you. Benita
3 Sept 2023
Verified review
Brilliant company. I has a problem with ecig so called them. Very friendly customer service organised a replacement, tracked and received next day. Prices good and fast delivery.
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4 Sept 2023
Verified review
My go to online shop for all things Vape related
Website is easy to use and the stock levels are great. Orders are always sent and recieved quickly. Definitely my go to online shop for my Liquids. Thank you
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KB
Katl B.
Blackpool
23 Oct 2023
Verified review
This IS the best place to buy genuine coils and get excellent service with friendly and helpfull staff in you have queries
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2 Oct 2023
Verified review
Nothing to dislike excellent company to buy from in all respects
HIGHLY RECOMMENDED
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18 Jun 2023
Verified review
Vaporesso gtcc coils
Have used this website many times and never been disappointed good quality coils and fair price and delivery very good
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7 Dec 2023
Verified review
One of the best on site even phoning me once as I had unknowingly ordered the wrong item.
Very quick delivery too.
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Answer by electronic-cigarettesco.co.uk
11 Dec 2023
Thank you for remembering D. Benita :-)
AS
Alison S.
Helston, Cornwall
8 Jun 2023
Verified review
Reliable trader
A little on the expensive side but ok, good service and is quick to dispatch. I will use them again
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17 Dec 2023
Verified review
Always have what I want in stock. Efficient service. Easy to use website. Customer service is excellent.
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Answer by electronic-cigarettesco.co.uk
22 Mar 2024
Hi A, thanks for leaving a positive review for us, much appreciated, and thank you for being a regular customer.
14 Jun 2023
Verified review
Good service excellent products I’ve managed to stop smoking as a result and vaping is a lot cheaper
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16 Jul 2023
Verified review
Excellent .
Excellent communication .. placed order at 3pm received the next morning .. 5 star company.
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11 Aug 2023
Verified review
Very easy to order from site and my order recieved next day...brilliant all round zervice
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29 Dec 2023
Verified review
Prompt service, bog standard FREE postage, no problems with product....a company that does the job.
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29 Oct 2023
Verified review
Super speedy service, my coils are nearly always in stock, can’t find any complaints thanks so much
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