misterspex.co.ukReviews

: 1,899Good

4.15

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certified since: 21/03/2016
updated on: 09/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 21/03/2016
updated on: 09/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for misterspex.co.uk

160 verified reviews in the last 12 months

1,899 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


4 months ago
Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner. Delivery was just under a week once the order had been confirmed and production completed. Very happy with my new prescription sunglasses, thank you Mister Spex.
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1 year ago
The worst shopping experience of all times! They charged me in full (£1100) for 2 "free home trials" when they shouldn't have. They lied about not having received my returns when instead Royal Mail tracking showed they had. Then, a month later, I'm still without my prescription glasses, despite their 7-15 delivery policy. To add insult to injury, their customer service reps don't apologize for their company's wrongdoings, giving an attitude to customers who paid for a service that was NOT provided! Worst shop I've ever dealt with!
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Reviews for misterspex.co.uk

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(16)
 Verified review
8 months ago
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8 months ago
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8 months ago
Was fine using the service just not as quick as other services that offer next day or quick delivery as a standard delivery - I ran out of lenses which is why I make this comment
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9 months ago
Good service and fast delivery. Happy with the whole experience and recommend
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9 months ago
Item as described and fitted perfectly.
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9 months ago
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9 months ago 
Great choice and easy online tool of superimposing glasses onto my uploaded face. Glasses came quickly, fit perfectly (used their pupil distance measuring tool for final fitting, which worked a treat). Fabulous price - very happy with them. Definitely recommend and will use again.
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9 months ago
Excellent customer service, quick and efficient delivery
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9 months ago
Excellent as always
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9 months ago
good selection of frames and lens options. prompt service
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9 months ago
Good quality for the price.
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9 months ago
Great selection, very efficient streamlined process from research to selection and from order to delivery! I had one query and received awesome telephone support as well! All in all, an exemplary service and a fabulous place to shop for my optical requirements. Thank you very very much!!
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9 months ago
Great product, FANTASTIC price. Really good ultra thin lenses. See what can happen when your not paying the overheads for high street stores Delivered to the door, would highly recommend.
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9 months ago
Had what I wanted at a competative price using haloween offer and larger 90 lens packs. Good range of products and easy to order.
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9 months ago
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9 months ago
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10 months ago
Fast reliable delivery, kept aware of progress at all times
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10 months ago
Competitive prices. Delivery of contact lenses a bit slower than previous supplier. Didn't like they kept PayPal details without asking!
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10 months ago 
Great prices. Arrived quickly
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10 months ago
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