misterspex.co.ukReviews

: 1,903Good

4.15

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with Buyer Protection

certified since: 21/03/2016
updated on: 16/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 21/03/2016
updated on: 16/08/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for misterspex.co.uk

163 verified reviews in the last 12 months

1,903 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


4 months ago
Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner. Delivery was just under a week once the order had been confirmed and production completed. Very happy with my new prescription sunglasses, thank you Mister Spex.
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the most relevant critical review


1 year ago
The worst shopping experience of all times! They charged me in full (£1100) for 2 "free home trials" when they shouldn't have. They lied about not having received my returns when instead Royal Mail tracking showed they had. Then, a month later, I'm still without my prescription glasses, despite their 7-15 delivery policy. To add insult to injury, their customer service reps don't apologize for their company's wrongdoings, giving an attitude to customers who paid for a service that was NOT provided! Worst shop I've ever dealt with!
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Reviews for misterspex.co.uk

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(112)
 Verified review
Yesterday
My glasses arrived were quickly and fitted perfectly
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3 days ago 
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5 days ago
Quick, efficient, hassle free
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8 days ago
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9 days ago
Very efficient and in a special class of customer service. It has been a great pleasure dealing with Mister Spex.
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21 days ago
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23 days ago
Excellent.. Much cheaper than anywhere else.. Please be aware postage takes slightly longer as it they come from Germany, but still arrived with the a week.
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1 month ago
Great range of sunglasses, easy to use website, easy process to return unwanted items, would recommend.
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 Verified review
1 month ago 
Excellent range of quality glasses at great prices on the website, easy to navigate/use payment/registration procedure, I chose a pair of Persol sunglasses which are used frequently, particularly at the moment. The whole operation, including delivery, which was rapid was seamless. Will buy again from this retailer
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1 month ago
Good service start to finish! Happy with the glasses 👓
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1 month ago
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2 months ago
Had cause to contact customer service, they were very helpful and open , not pushy I ordered from them the next day
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2 months ago
great service and value for money compared to the high street shops.
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2 months ago
Great overall service, Amazing sunglasses, Updated on the delivery progress.
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2 months ago
I ordered some new Ray-Bans,,they arrived fairly quickly,,very keenly priced and 100% original,,so overall very pleased and will not hesitate to use mister spex again should the need arise.
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3 months ago
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3 months ago
Exactly what I wanted
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3 months ago
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3 months ago
Excellent Ray Bans
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 Verified review
3 months ago
Ordering was straight forward (but you need to be very precise for your prescription (+ or -). My sunglasses turned up within the time stated and well packaged.
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