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Top positive review
13 Jul 2023
Verified review
I ordered 4 pairs of trial glasses. They sent via Royal Mail which made it easy to arrange for a pick up when I wasn't in. The frames were good quality, much better than Glasses Direct. The return service was very easy via the website, and by attaching the return label to the original box. They received back quickly, and my online account showed the returns. Much, much better experience than Glasses Direct, who removed my Trustpilot review as they didn't like the response to their lack of response... Once I have my prescription I will definitely buy through Mr Spex.
The service itself is not bad, took a while for my glasses to be delivered but not a huge problem. The try on at home service is great.
I am really disappointed with the lenses though. I elected to have premium lenses and chose the super hydrophobic & blue light protection coatings. Not cheap extras. The problem is that the lenses have a yellow tint which I hate as it looks old fashioned and they pick up smudges & smears incredibly easy. Very disappointed to have paid so much for these extras
Great communication. Quick delivery. Great prices and easy to deal with
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15 Oct 2023
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Website easy to use, quick delivery and competitive prices
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12 Sept 2023
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Great service. The try before you buy is a brilliant idea.
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2 Aug 2023
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Efficient and professional, excellent service.👍
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31 Oct 2023
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Good products and prices. Well packed
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22 Dec 2023
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Great Service and very efficient
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19 Aug 2023
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Good service at reasonable price.
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13 Nov 2023
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Excellent service and product
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11 Jul 2023
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Fast service, good prices
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25 Jul 2023
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Service is excellent
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13 Nov 2023
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First class
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4 Sept 2023
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Easy.
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25 Oct 2023
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10 Oct 2023
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2 Oct 2023
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18 Sept 2023
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17 Aug 2023
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17 Jul 2023
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10 Jun 2023
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Answer by misterspex.co.uk
22 Jun 2023
Dear Customer,
Thanks so much for taking the time to leave us a 5-star rating – Mister Spex team appreciates your review.
Kind regards from Berlin,
Your Mister Spex Team
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