misterspex.co.ukReviews

: 1,884Good

4.18

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certified since: 21/03/2016
updated on: 06/07/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: 21/03/2016
updated on: 06/07/2022
misterspex.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At misterspex.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for misterspex.co.uk

174 verified reviews in the last 12 months

1,884 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
Mister Spex where very helpful and thorough when it came to ordering my glasses. Their communication was excellent, especially when they needed to know my pupillary distance for the chosen prescription sunglasses I'd selected. They responded to my messages quickly in a professional manner. Delivery was just under a week once the order had been confirmed and production completed. Very happy with my new prescription sunglasses, thank you Mister Spex.
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the most relevant critical review


6 months ago
I tried out the 10-day trial which could have not been more stressful. I was emailed to confirm my order and that the trial would start once I had received the frames. However, I was emailed a few days later to say that the frames had been dispatched and that the 10 day period starts with the delivery. I was then emailed to say that there would be a delay in delivery. The frames did not arrive until day 8 so I returned them immediately as to secure that I would get my deposit on the frames back. It has been almost a week since I returned the frames and I still have no email of confirmation to say that my order has been returned or that my refund will be processed. I emailed the customer care team for reassurance and I am still waiting on a reply. If you want to save your money, I suggest you go elsewhere. The trial should NOT start with the delivery, only when the frames arrive at your doorstep.
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Reviews for misterspex.co.uk

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(18)
 Verified review
2 months ago
Nice glasses. Delivery slightly slower than other sites. Well packaged too
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3 months ago
Refunds can be time consuming, been waiting 3 weeks now
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4 months ago
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4 months ago
Fast delivery,everything was professionally done
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 Verified review
6 months ago
Good price, cheaper than most others and delivery quick
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 Verified review
7 months ago
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7 months ago
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7 months ago
Was fine using the service just not as quick as other services that offer next day or quick delivery as a standard delivery - I ran out of lenses which is why I make this comment
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 Verified review
8 months ago
Had what I wanted at a competative price using haloween offer and larger 90 lens packs. Good range of products and easy to order.
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 Verified review
9 months ago
Competitive prices. Delivery of contact lenses a bit slower than previous supplier. Didn't like they kept PayPal details without asking!
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 Verified review
10 months ago
Ordered Sunday item came Friday no ray ban instructions and cleaning cloth email them it came the following Friday good service otherwise
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 Verified review
11 months ago
Sent the correct lenses at a good price
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11 months ago
Overall good experience but delivery time could be better I think
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1 year ago
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1 year ago
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1 year ago 
bit slow delivery, but very good product and price.
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 Verified review
1 year ago
Good fast service marred by the time the glasses took an age to arrive entirely the fault of the post. The first thing I noticed with the glasses is how incredibly light they are. The frame is like wire, whilst they are titanium the frames feel fragile though I'm hopeful that is not the case. Apart from that everything else is good, the lenses change shade rapidly in the sun and the vision is as expected so no complaints at all, great service...
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 Verified review
1 year ago
Have given 4 stars, however they took 15 days to arrive.
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