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Top positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
The Cognac that I ordered arrived on time and well packaged.
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Answer by Premium Grands Crus EN
15 Dec 2023
Thank you for taking the time to let us know how satisfied you are, and wish you all the best for the festive season !
The Customer Service
8 Aug 2023
Verified review
Fast shipping, accurate, wonderful store, thank you so much
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Answer by Premium Grands Crus EN
8 Aug 2023
Thank you for your message. Customer satisfaction is at the heart of our company. Enjoy!
30 May 2023
Verified review
Very fast service, good packing an dprofessional handling.
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Answer by Premium Grands Crus EN
31 May 2023
Thank you very much for your compliments. Customer satisfaction is our top priority, and it is encouraging to receive positive feedback like yours. If you have any further needs or additional questions, please do not hesitate to contact us. We would be delighted to assist you again in the future.
The Customer Service
27 May 2023
Verified review
Very well packaging and super quick delivery!!! 👍😀thanks!
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Answer by Premium Grands Crus EN
29 May 2023
It's a pleasure to read your feedback, we're doing our best to ensure you an impeccable service. Wish you a nice tasting !
Customer Service
23 Jul 2023
Verified review
Fast shipping, accurate, wonderful service, great shop
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Answer by Premium Grands Crus EN
24 Jul 2023
Thank you very much for your comment, we are happy that you enjoyed your first experience. Hope to see you soon at Premiers Grands crus !
The Customer Service
13 Aug 2023
Verified review
Great Service
Good product range, good service and prompt shipping.
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Answer by Premium Grands Crus EN
14 Aug 2023
Thank you and see you soon. Have a great syummer.
10 Sept 2023
Verified review
Great wines at fair prices and professional service.
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Answer by Premium Grands Crus EN
11 Sept 2023
Thank you for your trust and your feedback, wish you a nice tasting and we look forward to see you soon !
The Customer Service
7 Dec 2023
Verified review
Good place to to buy the French wines and spirits.
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Answer by Premium Grands Crus EN
11 Dec 2023
Thank you very much, we are honoured by your trust and loyalty. Wish you a Merry Christmas !
The Customer Service
17 Sept 2023
Verified review
Great selection and competitive value and prices.
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Answer by Premium Grands Crus EN
18 Sept 2023
It's a pleasure to read about you, thank you very much for your trust. See you soon at Premiers Grands Crus !
The Customer Service
20 Jun 2023
Verified review
Excellent Buy!
My item is in perfect condition and arrived early/
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Answer by Premium Grands Crus EN
23 Jun 2023
Thank you very much for your trust, we wish you a nice tasting !
The Customer Service
Thanks a lot for your feedback, we remain at your disposal for your next wishes and discoveries !
The Customer Service
10 Jan 2024
Verified review
Easy purchase & Quick delivery
Easy purchase, quick delivery to the UK
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Answer by Premium Grands Crus EN
10 Jan 2024
Thank you very much for your trust and for your feedback. We wish you all the best for 2024 and a very nice tasting !
The Customer Service
29 Oct 2023
Verified review
Fast delivery, easy purchase process .
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Answer by Premium Grands Crus EN
29 Oct 2023
Thank you very much for your trust and for sharing with us your experience !
The Customer Service
26 Oct 2023
Verified review
Fantastic reliable shipping to the US!
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Answer by Premium Grands Crus EN
29 Oct 2023
Thanks a lot for your feedback, see you soon at Premium Grands Crus :)
8 Jun 2023
Verified review
Great selection and reliable service.
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Answer by Premium Grands Crus EN
8 Jun 2023
Thank you for your confidence, we look forward to seeing you again on Premiers Grands Crus !
Customer Care
2 Nov 2023
Verified review
Tutto perfetto. Velocissimi. Grazie
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Answer by Premium Grands Crus EN
3 Nov 2023
Thank you for your trust and welcome to Premium Grands Crus !
The Customer Service
15 Oct 2023
Verified review
Fantastic service and good price !
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Answer by Premium Grands Crus EN
16 Oct 2023
Thank you so much for your feedback, wish you a very nice tasting !
The Customer Service
21 Jun 2023
Verified review
Fast and great sortiment. Suggest
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Answer by Premium Grands Crus EN
23 Jun 2023
Thanks a lot ! If you have any further needs or additional questions, please do not hesitate to contact us. We would be pleased to assist you again in the future.
The Customer Service
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Imported Reviews
They are not included in the overall rating. No verification measures have been taken.