Premium Grands Crus ENReviews:
175 reviews in the last 12 months1,515 total reviews
Excellent
Most relevant positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
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Most relevant negative review
29 Apr 2024
Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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Reviews for Premium Grands Crus EN
2 days ago
Verified review
Molto seri e professionali. Quentin è stato molto disponibile e mi ha aiutato a concludere una trattativa non troppo semplice. Consiglio vivamente di affidarvi a loro per i vostri acquisti.
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Answer by Premium Grands Crus EN
2 days ago
Thank you very much for taking the time to share your experience with us. Your satisfaction is our best reward !
The Customer Service
9 Jul 2024
Verified review
Fast shipping
It is rare to find a store that ships orders on the same day.
DHL is incredibly slow at shipping within Japan, so it would be great if that issue could be resolved.
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Answer by Premium Grands Crus EN
10 Jul 2024
Thank you for your confidence and for taking the time to share your experience with us. As we are dependent on the delivery times of our carriers, we do our utmost to deliver your order as quickly as possible. We remain at your disposal for your next needs and wish you a very nice tasting.
The Customer Service
10 days ago
Verified review
you are doing well with champagne
maybe more older vintage from bordeaux red wine
Have nice day
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Answer by Premium Grands Crus EN
9 days ago
Thank you very much for your loyalty. We value your opinions and take your feedback into account so that we can develop our offer to meet your expectations as closely as possible. We look forward to seeing you soon on Premium Grands Crus and wish you a wonderful summer.
The Customer Service
27 Jun 2024
Verified review
Great price on the product I was looking for. Very happy with their service!
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Answer by Premium Grands Crus EN
28 Jun 2024
Thank you for taking the time to tell us about your experience. Your satisfaction is our greatest reward!
The Customer Service
4 Jul 2024
Verified review
Excellent service and fantastic assortment.
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Answer by Premium Grands Crus EN
4 Jul 2024
Our warmest thanks for sharing with us your experience and for your loyalty. We wish you wonderful tastings !
The Customer Service
2 days ago
Verified review
Very Good customer service great prices.
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Answer by Premium Grands Crus EN
2 days ago
Thank you very much for your loyalty and your feedback, wish you nice tastings and hope to see you soon at Premium Grands Crus!
The Customer Service
BK
Bohdan K.
Prag, Tschechien
3 Jul 2024
Verified review
Vety good choice, perfect service
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Answer by Premium Grands Crus EN
4 Jul 2024
Thank you so much for your comment, your satisfaction is at the heart of our concerns. We look forward to serving you again at Premium Grands Crus.
The Customer Service
8 Jul 2024
Verified review
Keine Anmerkungen, war alles Top
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Answer by Premium Grands Crus EN
9 Jul 2024
Thanks a lot for your feedback and your trust. We look forward to seeing you soon at Premium Grands Crus.
The Customer Service
3 days ago
Verified review
Fast delivery and good service
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Answer by Premium Grands Crus EN
3 days ago
Thank you very much for your confidence and for sharing with us your feedback. We wish you nice tastings !
The Customer Service
8 Jul 2024
Verified review
Great prices and service
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Answer by Premium Grands Crus EN
8 Jul 2024
Thank you very much !
The Customer Service
2 days ago
Verified review
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Answer by Premium Grands Crus EN
2 days ago
Thanks a lot for your confidence.
The Customer Service
4 days ago
Verified review
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Answer by Premium Grands Crus EN
3 days ago
Our warmest thanks for your loyalty and your trust. We remain at your disposal for your further needs. Wish you a very nice summer !
The Customer Service
4 days ago
Verified review
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Answer by Premium Grands Crus EN
4 days ago
Thanks a lot for your loyalty and your feedback.
The Customer Service
7 days ago
Verified review
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Answer by Premium Grands Crus EN
6 days ago
Our warmest thanks for your trust and loyalty. We wish you a nice summer and tastings !
The Customer Service
7 days ago
Verified review
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Answer by Premium Grands Crus EN
6 days ago
Thank you very much for your confidence and your feedback. See you soon at Premium Grands Crus !
The Customer Service
9 days ago
Verified review
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Answer by Premium Grands Crus EN
9 days ago
Thank you for your trust, wish you nice tastings !
The Customer Service
AM
Axel M.
Bayern
10 days ago
Verified review
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Answer by Premium Grands Crus EN
9 days ago
Thank you for your confidence, we remain at your disposal for your further needs.
The Customer Service
PM
Paolo M.
Piacenza
10 days ago
Verified review
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Answer by Premium Grands Crus EN
9 days ago
Thank you very much for your trust, see you soon at Premium Grands Crus !
The Customer Service
10 Jul 2024
Verified review
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Answer by Premium Grands Crus EN
12 days ago
Thanks a lot for your confidence and your feedback.
The Customer Service
10 Jul 2024
Verified review
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Answer by Premium Grands Crus EN
12 days ago
Thank you for your trust, we look forward to seeing you at Premium Grands Crus !
The Customer Service