Premium Grands Crus ENReviews:
141 reviews in the last 12 months1,464 total reviews
Excellent
Top positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
Read more
Top negative review
29 Apr 2024
Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
Read more
Reviews for Premium Grands Crus EN
13 Aug 2023
Verified review
Great Service
Good product range, good service and prompt shipping.
Report review
Answer by Premium Grands Crus EN
14 Aug 2023
Thank you and see you soon. Have a great syummer.
8 Aug 2023
Verified review
Effective!
Report review
Answer by Premium Grands Crus EN
9 Aug 2023
Thank you and see you soon!
8 Aug 2023
Verified review
Report review
8 Aug 2023
Verified review
Fast shipping, accurate, wonderful store, thank you so much
Report review
Answer by Premium Grands Crus EN
8 Aug 2023
Thank you for your message. Customer satisfaction is at the heart of our company. Enjoy!
24 Jul 2023
Verified review
Report review
23 Jul 2023
Verified review
Fast shipping, accurate, wonderful service, great shop
Report review
Answer by Premium Grands Crus EN
24 Jul 2023
Thank you very much for your comment, we are happy that you enjoyed your first experience. Hope to see you soon at Premiers Grands crus !
The Customer Service
16 Jul 2023
Verified review
Spectacular Service from Premiers Grands Crus
Excellent service from order to delivery despite the UK being no longer in the EU .
We will continue to order our JLVergnon Champagne from Premiers Grands Crus.
Report review
Answer by Premium Grands Crus EN
18 Jul 2023
We strive to provide you with the best experience, and look forward to continuing to serve your Champagne needs. Thank you for your loyalty and trust !
The Customer Service
15 Jul 2023
Verified review
Top quality service
Report review
Answer by Premium Grands Crus EN
18 Jul 2023
Our greatest reward is your feedback. Thank you for your trust, have a great summer !
The Customer Service
15 Jul 2023
Verified review
Service and real price
Report review
Answer by Premium Grands Crus EN
18 Jul 2023
Thanks a lot for your trust and loyalty, we wish you a nice tasting and look forward to seeing you again on Premiers Grands Crus.
The Customer Service
JH
John H.
Nottingham
8 Jul 2023
Verified review
Always good, only company set up for UK sales :-)
Always good, great selection. UK customers don't pay VAT until it arrives where you pay DHL. Other retailers you can end up paying VAT twice.
Report review
Answer by Premium Grands Crus EN
10 Jul 2023
We're delighted that you like our selections, so don't hesitate to come back to our site regularly, as we strive to offer you an ever more rewarding experience with new offers. Thank you for your confidence, we hope to see you soon.
The Customer Service
6 Jul 2023
Verified review
Easy to order and very prompt service.
So easy to order.Arrives promptly. And it is also easy to pay the tax, now that regrettably the UK has left the EU.
Report review
Answer by Premium Grands Crus EN
7 Jul 2023
Thanks a lot for your feedback, our absolute priority is your complete satisfaction. Don't hesitate to contact us, we'll be pleased to help you again.
The Customer Service
2 Jul 2023
Verified review
Excellent selection, including many growers and smaller houses. Easy to transact and speedy delivery. Have bought from them before and will no doubt do so again.
Report review
Answer by Premium Grands Crus EN
7 Jul 2023
We're delighted that you enjoyed your experience, particularly with our selection of more independent producers. We invite you to go back to premiersgrandscrus.com to introduce you to new houses over time !
The Customer Service
21 Jun 2023
Verified review
Fast and great sortiment. Suggest
Report review
Answer by Premium Grands Crus EN
23 Jun 2023
Thanks a lot ! If you have any further needs or additional questions, please do not hesitate to contact us. We would be pleased to assist you again in the future.
The Customer Service
20 Jun 2023
Verified review
Excellent Buy!
My item is in perfect condition and arrived early/
Report review
Answer by Premium Grands Crus EN
23 Jun 2023
Thank you very much for your trust, we wish you a nice tasting !
The Customer Service
15 Jun 2023
Verified review
Report review
8 Jun 2023
Verified review
Great selection and reliable service.
Report review
Answer by Premium Grands Crus EN
8 Jun 2023
Thank you for your confidence, we look forward to seeing you again on Premiers Grands Crus !
Customer Care
4 Jun 2023
Verified review
Report review
1 Jun 2023
Verified review
Report review
31 May 2023
Verified review
Great Service Thank you
Report review
Answer by Premium Grands Crus EN
31 May 2023
Thank you very much for your positive feedback ! If you have any further questions or needs, we would be delighted to assist you again in the future.
The Customer Service
30 May 2023
Verified review
Very fast service, good packing an dprofessional handling.
Report review
Answer by Premium Grands Crus EN
31 May 2023
Thank you very much for your compliments. Customer satisfaction is our top priority, and it is encouraging to receive positive feedback like yours. If you have any further needs or additional questions, please do not hesitate to contact us. We would be delighted to assist you again in the future.
The Customer Service