Premium Grands Crus ENReviews:
141 reviews in the last 12 months1,464 total reviews
Excellent
Top positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
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Top negative review
29 Apr 2024
Verified review
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
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Reviews for Premium Grands Crus EN
DN
Doan N.
Fountain Valley
14 Mar 2024
Verified review
Good Price. Quick Delivery
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Answer by Premium Grands Crus EN
14 Mar 2024
Thank you very much for your loyalty. Your confidence and your satisfaction is our best reward!
The Customer Service
13 Mar 2024
Verified review
Fast shipping
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Answer by Premium Grands Crus EN
14 Mar 2024
Thank you for your loyalty. We wish you a nice tasting !
The Customer Service
GS
gianfrancesco S.
Ostiglia MN
11 Mar 2024
Verified review
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Answer by Premium Grands Crus EN
14 Mar 2024
Thank you !
The Customer Service
10 Mar 2024
Verified review
Great service and great assortment at competitive prizes.
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Answer by Premium Grands Crus EN
11 Mar 2024
Thank you for your trust and for sharing with us your experience. We wish you very nice tastings and look forward to seeing you soon.
The Customer Service
9 Mar 2024
Verified review
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Answer by Premium Grands Crus EN
11 Mar 2024
Thank you very much for your trust.
The Customer Service
7 Mar 2024
Verified review
Nothing you do a great job
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Answer by Premium Grands Crus EN
8 Mar 2024
Your entire satisfaction is our best reward, thank you for your trust and loyalty !
The Customer Service
6 Mar 2024
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Answer by Premium Grands Crus EN
6 Mar 2024
Thank you for your trust, hope to see you soon at Premium Grands Crus !
The Customer Service
2 Mar 2024
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Answer by Premium Grands Crus EN
6 Mar 2024
Thank you for your feedback, we wish you a nice tasting !
The Customer Service
29 Feb 2024
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Answer by Premium Grands Crus EN
1 Mar 2024
Thanks a lot !
29 Feb 2024
Verified review
Awesome place was shipped fast and arrived super fast and well packaged!!!
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Answer by Premium Grands Crus EN
1 Mar 2024
Thank you very much for your confidence. We wish you a nice tasting and remain at your disposal for your next requests.
The Customer Service
28 Feb 2024
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Answer by Premium Grands Crus EN
1 Mar 2024
Thank you very much !
23 Feb 2024
Verified review
Quick shipping, free shipping for over $1000 total purchase, compatible prices
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Answer by Premium Grands Crus EN
1 Mar 2024
Thank you for your trust and this very encouraging feedback. Your entire satisfaction is our priority and our best reward !
The Service Customer
21 Feb 2024
Verified review
fast delivery, good packaging
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Answer by Premium Grands Crus EN
23 Feb 2024
Thank you for your trust, we wish you a nice tasting and we look forward to seeing you soon at premium Grands Crus !
The Service customer
21 Feb 2024
Verified review
Great customer service. Great packing. Second purchase to the USA with zero issues. Highly recommend.
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Answer by Premium Grands Crus EN
23 Feb 2024
Thank you very much for sharing with us your experience, it reinforces our commitment to offering you the highest quality products and services. We remain at your disposal for your next needs.
The Service customer
18 Feb 2024
Verified review
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Answer by Premium Grands Crus EN
19 Feb 2024
Thank you so much !
The Customer Service
18 Feb 2024
Verified review
Great reliable supplier
Great variety of products, fast delivery
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Answer by Premium Grands Crus EN
19 Feb 2024
Thank you for your loyalty and for sharing with us your experience, we hope you enjoy your tasting !
The Customer Service
14 Feb 2024
Verified review
Webbshop stock update improvement needed…
You need to update your webbshop intergaces to keep bettwr control of your stock.
During webbshop activity the stock changed, hence the shopping cart was billed with the wrong summary. I lost >75€ in the transaction.
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Answer by Premium Grands Crus EN
21 Feb 2024
We apologize for the stock issue encountered with your order. As we discussed together to clear up this misunderstanding, we have refunded the full amount due to you.
The Service Customer
12 Feb 2024
Verified review
Spot on
Pre sale: the choice and the information. Upon Delivery: timing and packaging.
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Answer by Premium Grands Crus EN
13 Feb 2024
Thank you for sharing with us your experience, we hope you'll enjoy your tasting !
The Customer Service
12 Feb 2024
Verified review
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Answer by Premium Grands Crus EN
13 Feb 2024
Thank you for your trust and your feedback ! Hope to see you soon at Premium Grands Crus,
The Customer Service
11 Feb 2024
Verified review
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