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Love Kate'sReviews

: 11,199Excellent

4.89

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certified since: 18/06/2018
updated on: 25/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
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certified since: 18/06/2018
updated on: 25/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Love Kate's

3,369 verified reviews in the last 12 months

11,199 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February. But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Reviews for Love Kate's

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(133)
 Verified review
10 months ago
I used Love Kate’s to send a wedding card. As the recipients were on honeymoon when the card arrived I have no idea how long it took but they were delighted with it. The bride said it was unique and she loved that it was musical. I am happy with my order and would use this Company again.
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5 months ago
The order came quite quick, however As my cup came in 2 pieces I would advise to wrap the cup in the box for protection as only the box had bubble wrap on the outside. Hopefully my next 1 will be in 1 piece. However they were quick at getting back to me and sending out a new 1.
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8 months ago
Delivery time complaint only. Ordered standard unpersonalised card Mon a.m, despatched Tues, arrived Sat lunch time after birthday girl had left. No tracking until delivery. Would rather give extra to guarantee 1st class post. Beautiful card tho
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 Verified review
7 months ago
Quality and selection of cards is excellent - I've yet to be disappointed! Only small gripe... delivery isn't as quick as it could be, so don't oreder anything for delivery in 2 or three days' time; you may well be out of luck.
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9 months ago
The card was quickly dispatched Royal Mail 48 hours . It took 6 days to arrive. I am angry that the supplier is charged for a service they don’t get ! Excellent product excellent service, rubbish postal service.
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7 months ago
A most entertaining card thoroughly enjoyed by the recipient! A good selection to choose from. Hope it keeps working ! A 5th star if a little more 3D embellishment around skating rink. Music sound quality good.
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1 year ago
Issues with multiple payments being taken for one delivery and being charged for multiple orders rather than the single one that was placed. However these issues were sorted extremely promptly.
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9 months ago
Great card at a reasonable price - took 6 days to arrive from the day of the despatched email though, so I would order earlier if possible next time, so as not to miss the birthday!
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1 year ago
The card is funny but was getting concerned when it had not appeared after a week. Never contacted customer service so cannot comment. Eventually appeared in time for the birthday.
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1 year ago
I chose a message in a bottle 60th birthday card. Love the unusual design and I hope my friend will love it too. Delivery was free but took a while to arrive hence the 3* rating.
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1 year ago
Royal Mail was a let down, they left no card to say they’d called. Not Love Kate’s’ fault. The pop up birthday card and mug ordered were great. My friend was very pleased.
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 Verified review
9 months ago
I loved the card ,my daughter loves giraffes. Without sounding picky would have preferred the writing to have been in black rather than blue . Thank you she loved it .☺
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9 months ago
Overall I am happy with company only problem is one of the cards I ordered was a bit meh, the decorations on The card didn't allign and the googly eye was broke.
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9 months ago
I thought that the cards would not arrive on time but arrived on the morning of my son's birthday. Cards are excellent and caused a good laugh with my family.
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5 months ago
Ordered a pop up 3d train card as it's for a special Birthday. Card is good but very expensive £9 for what it is. Delivery good in a nice envelope...
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 Verified review
6 months ago
A good quality 40th wedding anniversary card , I had looked around card shops but none caught my eye. Delivery was within the week so no complaints.
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1 year ago
Bit disappointed with pop up card. It didn't want to do it without help !! If that is normal, fair enough. It wouldn't stop me from buying another.
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6 months ago
The goods were of good quality, what spoilt it was the delivery. The card was all crumpled and bent, but I put that down to Point of delivery
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10 months ago
Very pleased with the item bought from this companies product and web site. Price is also appropriate for such a detailed pop up card
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5 months ago
Arrived promotly. Was slightly disappointed with the pop up plane as the card was slightly marked in places. Overall pleased though
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