I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February.
But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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3 months ago
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3 months ago
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4 months ago
How efficient they are in dispatching your order my personal message hadn't showed up on my order and they emailed me but I hadn't seen it until the next day but they still managed to get my order out and to the birthday girl on her birthday
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4 months ago
Excellent service from beginning to receiving the cards I had ordered. Many thanks. Will definitely recommend Love Kates.
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4 months ago
Pleased with my cards smaller than expected but still nice prompt delivery
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4 months ago
Beautiful quality card but delivery was a tad slow.
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4 months ago
The card was amazing and arrived packaged very well
The items I ordered were as expected 3 cards and one personalised Mr & Mrs glass block ( This was very nice and the presentation box of very high quality) On 2 of the cards I opted for the handwriting service (£1 per card) whilst not a lot of money I think I misunderstood what I was paying for! thought it would be my requested message printed in a nice font or penned in calligraphy but it wasn’t
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7 months ago
I assume the cards are as lovely as described but due to local problems with Royal Mail they have not yet been delivered so may have to store them for next Christmas (if they ever arrive). I can see that they were promptly dispatched so no problems with your firm and I can understand that the virus is causing workforce problems for Royal Mail, just bad luck I suppose.
The wedding card I ordered was very nice and a decent size.
However the brother card which is a lovely card, was disappointingly small, not at all the size I was expecting.
OK, I know I should have read the size, but when I am ordering several cards, I don't tend to go through all the sizes for each card. Most of them seem to be your average sized card!
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5 months ago
Very good online selection of all types of cards. Received in good time & condition. However I would like to know where cards are printed as I prefer to buy UK printed ones and many of these aren't. Also even weeks after Christmas many packs of Christmas cards were still full price or little reduced.
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