Certificate for Arrowfile.com

No. X59F5832E1DD500CF503CC46956F40372
 

Approved on
12/06/2014
Valid until
11/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Arrowfile.com



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,021 Trusted Shops reviews collected in the last 12 months.
In total, Arrowfile.com has already collected 4,248 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
Delivery was prompt.
5.00
Excellent

Date of publication
22/09/2019
Date of order
15/09/2019
22/09/2019
Very Happy the service and the files I have received. No problems
5.00
Excellent

Date of publication
20/09/2019
Date of order
13/09/2019
20/09/2019
No real problems the order was correct and delivered on time
4.00
Good

Date of publication
19/09/2019
Date of order
12/09/2019
19/09/2019
Never had any issue with the condition of the goods or delivery of same.
5.00
Excellent

Date of publication
19/09/2019
Date of order
12/09/2019
19/09/2019
All good. Will be buying from you again.
Thank you.
5.00
Excellent

Date of publication
19/09/2019
Date of order
12/09/2019
19/09/2019
Good product with easy ordering and delivered promptly
5.00
Excellent

Date of publication
18/09/2019
Date of order
11/09/2019
18/09/2019
I ordered acrylic display cases. I got them a few days after I placed the order and I am very happy with them. However, after I placed the order, I didn’t get an email confirming that I placed the order. Most shops on the internet send an email confirming the order. When I didn’t get the email, I wasn’t sure whether the order has gone through or whether I should attempt to order again.
4.33
Good

Arrowfile.com replies: 19/09/2019
I'm sorry if you felt uninformed. We do send out an auto-email to confirm each order and also one when goods are despatched. Perhaps they went to your junk folder?

Date of publication
18/09/2019
Date of order
10/09/2019
18/09/2019
Excellent response to filling and dispatching my order.Well pleased
5.00
Excellent

Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
Thank you for asking about your service but sent this request twice
4.33
Good

Date of publication
18/09/2019
Date of order
10/09/2019
18/09/2019
Arrived quickly as promised
5.00
Excellent

Date of publication
17/09/2019
Date of order
10/09/2019
17/09/2019
Used this product for a lot of years it’s a really good way of presenting and protecting photos
5.00
Excellent

Date of publication
17/09/2019
Date of order
10/09/2019
17/09/2019
Good
5.00
Excellent

Date of publication
17/09/2019
Date of order
10/09/2019
17/09/2019
always excellent binders , been buying them for years .
5.00
Excellent

Date of publication
16/09/2019
Date of order
03/09/2019
16/09/2019
Arrow product range contain many items that I have been unable yo obtain else ware and ordering is very easy online with prompt safe delivery.
5.00
Excellent

Date of publication
15/09/2019
Date of order
08/09/2019
15/09/2019
Easy to order goods I wanted, delivered within the time that I was told.
5.00
Excellent

Date of publication
13/09/2019
Date of order
06/09/2019
13/09/2019
Very good service. Good communication, delivered as promised, and very satisfied with the products
5.00
Excellent

Date of publication
13/09/2019
Date of order
05/09/2019
13/09/2019
Excellent product and service
5.00
Excellent

Date of publication
12/09/2019
Date of order
05/09/2019
12/09/2019
Great products, well packed, quick delivery. Thanks for a good experience.
5.00
Excellent

Date of publication
12/09/2019
Date of order
05/09/2019
12/09/2019
Excellent products
5.00
Excellent

Date of publication
12/09/2019
Date of order
04/09/2019
12/09/2019
I am always happy with my orders from Arrowfile, just have an issue with delivery charges
5.00
Excellent

Date of publication
10/09/2019
Date of order
16/07/2019
10/09/2019
Original order was damaged in post. Returning items was complicated by my order for additional items was incorrect. Arrowfile sorted the complexities and sent me replacements as needed. Excellent
4.67
Excellent

Date of publication
10/09/2019
Date of order
03/09/2019
10/09/2019
Easy to order, good product. Infill wallets fit a little tight.
5.00
Excellent

Date of publication
10/09/2019
Date of order
02/09/2019
10/09/2019
Always good quality.
5.00
Excellent

Date of publication
10/09/2019
Date of order
31/08/2019
10/09/2019
Very satisfied
4.33
Good

Date of publication
09/09/2019
Date of order
02/09/2019
09/09/2019
Product good and arrived fast
5.00
Excellent

Date of publication
09/09/2019
Date of order
02/09/2019
09/09/2019
Great shop with a wide range if items for the collector. Quality items at fair prices and a service to match. Highly recommend.
5.00
Excellent

Date of publication
08/09/2019
Date of order
01/09/2019
08/09/2019
Great products, service and delivery
5.00
Excellent

Date of publication
08/09/2019
Date of order
01/09/2019
08/09/2019
Arrowfile have a range of products that are difficult to source elsewhere in the digital age.If you still have lots of prints you need to display and preserve they are the go to people.
4.33
Good

Date of publication
07/09/2019
Date of order
31/08/2019
07/09/2019
Great company that I have been using for years.
5.00
Excellent

Date of publication
07/09/2019
Date of order
29/08/2019
07/09/2019
Excellent service.
5.00
Excellent

Date of publication
07/09/2019
Date of order
31/08/2019
07/09/2019
Postage for smaller orders is to expensive. You don't have to use courier for a letter size parcel
4.67
Excellent

Date of publication
07/09/2019
Date of order
30/08/2019
07/09/2019
Excellent products, arrived quickly with previous very good customer service.
5.00
Excellent

Date of publication
07/09/2019
Date of order
26/08/2019
07/09/2019
I found the site difficult to use. It took 3 attempts to place my order. I wanted 2 packs but when I continued it increased my order. In the end I settled for 3 packs or it would have been none at all. If I could get them from a local store I would because of postage. It is very expensive, but the quality is good.Thank you
4.00
Good

Date of publication
06/09/2019
Date of order
23/08/2019
06/09/2019
The slipcases 2 out 3 were split at the corners (made of plastic), will have to reinforce them with clear sticky tape
3.67
Good

Date of publication
06/09/2019
Date of order
30/08/2019
06/09/2019
Everything as it said it was - great, I would use this company again.
5.00
Excellent

Date of publication
05/09/2019
Date of order
28/08/2019
05/09/2019
Still awaiting for the order to be dispatched
1.00
Very Poor

Arrowfile.com replies: 09/09/2019
I'm so sorry for the delay, as you now know the manufacturers are having problems with their tooling and therefore many refills are very late being made. It will take another 6 weeks before the refills you have ordered will be ready. Please let us know how you want to proceed?

Date of publication
05/09/2019
Date of order
22/08/2019
05/09/2019
I still have not received order
2.00
Poor

Date of publication
05/09/2019
Date of order
29/08/2019
05/09/2019
Had no problems with any off my
orders in the last ten years
5.00
Excellent

Date of publication
05/09/2019
Date of order
29/08/2019
05/09/2019
FAST EFFICIENT SERVICE.
5.00
Excellent

Date of publication
05/09/2019
Date of order
28/08/2019
05/09/2019
Good archival quality product. I order, they send.
4.67
Excellent

Arrowfile.com customer reviews

Arrowfile.com

The Collectable Storage Specialists

Arrowfile.com was certified by Trusted Shops on 12/06/2014.

The most Valuable Memories and Collections of All are Your Own. Arrowfile provides the means for protecting, organising and displaying all your precious and treasured collections whatever they may be. We produce a unique range of traditional binder albums with over 300 Acid-Free Pocket Refill Sleeves to create your very own Ultimate Archival Album Organiser - Where you Choose the pages. This enables you to expand, organise and display your collection to your ever changing requirements, by simply adding or re-organising varying sized refill pocket sleeves to suit. Whatever you collect - be it Photographs, Autographs, Postcards, Stamps, Coins, Banknotes, Models, Minerals, Watches, Jewellelry, Ceramics, Letters, Family History artefacts, Artwork, CDs, DVDs, Vinyl Records or any other collectables - Arrowfile has something to help you.

Contact
PO Box 637, Wetherby Road
YO26 ODQ York
United Kingdom
customerservices@arrowfile.com
Arrowfile.com
Owner
Flash Foto LTD t/as Arrowfile
Churchill Bus. Centre, 132 Churchill House, Stirling Eay
WD6 2HP Borehamwood, Herts
United Kingdom
Trade register
Companies House 01561035
Authorized representative
Howard Berndes
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Arrowfile.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.