Certificate for Arrowfile.com
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
12/06/2014
Valid until
11/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for Arrowfile.com
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- Delivery
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- Goods
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- Customer service
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Experience with Arrowfile.com
Date of publication
13/12/2018
Date of order
06/12/2018
13/12/2018
Goods delivered in a timely manner. Good quality. Will use Arrowfile again
Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Quick service & good products.
Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Speaks for itself. ...5 star service all round
Date of publication
12/12/2018
Date of order
05/12/2018
12/12/2018
Always a good range of items, and decent quality
Date of publication
12/12/2018
Date of order
03/12/2018
12/12/2018
Very satisfied with service & goods
Date of publication
11/12/2018
Date of order
02/12/2018
11/12/2018
Service was very efficient,very satisfied with goods
Date of publication
11/12/2018
Date of order
23/11/2018
11/12/2018
Prompt dispatch but then Hermes managed to lose the parcel somewhere in the system. Customer services were very good in getting the parcel found & it was delivered 2 working days after I raised the issue with them.
Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
Very Quick delivery. Thanks
Date of publication
08/12/2018
Date of order
30/11/2018
08/12/2018
Website a bit difficult to use at first but very efficient once I'd got the hang of it. The sort of excellent service I am accustomed to from Arrowfile. Thank you and Happy Christmas
Date of publication
07/12/2018
Date of order
30/11/2018
07/12/2018
As ever, prompt efficient service.
Date of publication
07/12/2018
Date of order
29/11/2018
07/12/2018
Excellent service well done and a good range of products.
Date of publication
07/12/2018
Date of order
29/11/2018
07/12/2018
Fast efficient service
Date of publication
06/12/2018
Date of order
28/11/2018
06/12/2018
Fast efficient service
Date of publication
06/12/2018
Date of order
28/11/2018
06/12/2018
Great products. Fast delivery
Date of publication
04/12/2018
Date of order
25/11/2018
04/12/2018
Original delivery was damaged by the courier, replace in extra quick time, fantastic Customer Service. Manny Thanks
Date of publication
04/12/2018
Date of order
25/11/2018
04/12/2018
Great quality photo albums, quick delivery, good value - thanks :)
Date of publication
03/12/2018
Date of order
25/11/2018
03/12/2018
Didn't have blue so substituted burgundy- not a problem as it saved me time re-ordering. Have not let me down in the past.
Date of publication
03/12/2018
Date of order
25/11/2018
03/12/2018
Arrived within the time stated
Date of publication
03/12/2018
Date of order
25/11/2018
03/12/2018
always good service
Date of publication
03/12/2018
Date of order
25/11/2018
03/12/2018
Used many times and still excellent
Date of publication
03/12/2018
Date of order
26/11/2018
03/12/2018
As its a Xmas present for my grandson have not yet opened the goods
Date of publication
03/12/2018
Date of order
26/11/2018
03/12/2018
Gave Arrowfile an overall 3 for this transaction as once again I had trouble using their website. Tried to buy some refill sleeves with an online promotion. The discount brought the total to less than £10. However the system charged me a higher rate of postage. Took 2 phone calls and a refund to get it sorted. The chap at Arrowfile was very good, but it took longer than it should.
Date of publication
03/12/2018
Date of order
24/11/2018
03/12/2018
although at home at time of delivery HERMES did not knock but dumped parcel in porch this was the day after they featured on Watchdog as to their delivery practices
Date of publication
03/12/2018
Date of order
25/11/2018
03/12/2018
Easy to order. Quick delivery
Date of publication
03/12/2018
Date of order
24/11/2018
03/12/2018
Order and dispatch all good. It’s a shame the courier (Hermes) took no notice of the delivery instructions when no one was in to accept delivery.
Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
Product exactly as described.
Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
A first class service and product
Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
Great service as always
Date of publication
02/12/2018
Date of order
16/11/2018
02/12/2018
No problems at all.
Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
I have used Arrowfile albums for the past 20 years or so; they are well-made and look very smart. I have had excellent service from them.
Date of publication
01/12/2018
Date of order
24/11/2018
01/12/2018
All arrived well packed and on time, have bought this item before and it is so much sturdier and easy to use than many others
Date of publication
01/12/2018
Date of order
24/11/2018
01/12/2018
Everything arrived well packaged and was pleased with my purchase. Would use again
Date of publication
01/12/2018
Date of order
20/11/2018
01/12/2018
Excellent products and speedy service
Thankyou
Thankyou
Date of publication
30/11/2018
Date of order
22/11/2018
30/11/2018
Arrowfile folders are so brilliant a solution for my vast CD collection. Their service is prompt and efficient and I have never had any problems.
Arrowfile.com
The Collectable Storage Specialists
Arrowfile.com was certified by Trusted Shops on 12/06/2014.
The most Valuable Memories and Collections of All are Your Own. Arrowfile provides the means for protecting, organising and displaying all your precious and treasured collections whatever they may be. We produce a unique range of traditional binder albums with over 300 Acid-Free Pocket Refill Sleeves to create your very own Ultimate Archival Album Organiser - Where you Choose the pages. This enables you to expand, organise and display your collection to your ever changing requirements, by simply adding or re-organising varying sized refill pocket sleeves to suit. Whatever you collect - be it Photographs, Autographs, Postcards, Stamps, Coins, Banknotes, Models, Minerals, Watches, Jewellelry, Ceramics, Letters, Family History artefacts, Artwork, CDs, DVDs, Vinyl Records or any other collectables - Arrowfile has something to help you.
Contact
PO Box 637, Wetherby Road
YO26 ODQ York
United Kingdom
YO26 ODQ York
United Kingdom
Tel: +44 (0)844 855 2060
customerservices@arrowfile.com
Arrowfile.com
Owner
Flash Foto LTD t/as Arrowfile
Churchill Bus. Centre, 132 Churchill House, Stirling Eay
WD6 2HP Borehamwood, Herts
United Kingdom
Churchill Bus. Centre, 132 Churchill House, Stirling Eay
WD6 2HP Borehamwood, Herts
United Kingdom
Trade register
Companies House 01561035
Authorized representative
Howard Berndes
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Arrowfile.com in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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Customer reviews