Certificate for Arrowfile.com

No. X59F5832E1DD500CF503CC46956F40372
 

Approved on
12/06/2014
Valid until
11/06/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Arrowfile.com



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,205 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 2,146 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Arrived very quickly. Always high quality goods.
5.00
Excellent

good service
4.00
Good

NO PROBLEM
5.00
Excellent

Awesome items. Posting was very, very quick. See you on next time
5.00
Excellent

Very prompt service
5.00
Excellent

Prompt & efficient service. Good products
5.00
Excellent

Delivery company delivered to the wrong address (in the near-by close) AND left the package (£60 worth) on top of the Re-cycling in a full bin
Just lucky the neighbours came back early and found it before the Re-cycling lorry arrived.
Phew
3.67
Good

At first I was disappointed because the DVD sleeves I ordered weren't wide enough for the cover and this wasn't clear from the web page, but they refunded me and amended the description. I then ordered some others which were the right size. Excellent service.
4.67
Excellent

Very good service all round.
5.00
Excellent

Happy with purchase and delivery
5.00
Excellent

Good products, great service as always
5.00
Excellent

These coin collection pages are getting rather expensive, and I may shortly be looking for a different solution. Used to get 5 pages per pack now only 3
4.00
Good

Would recommend
5.00
Excellent

Like the products but I think you are quite expensive, especially on the photo album refills. You could do better if you were more competitively priced.
4.00
Good

Was very easy to shop and buy with them Very happy with what i ordered
4.67
Excellent

ARRIVED IN GOOD TIME STILL WAITING FOR 1 ITEM
5.00
Excellent

Excellent service. Good product
5.00
Excellent

great
5.00
Excellent

My first time of using Arrowfile having been recommended by a friend and I am very pleased.
5.00
Excellent

Ordered one day delivered the next. what could be better.
5.00
Excellent

Straight forward and professional service
5.00
Excellent

The delivery note did not indicate that part of the order was missing or give any reason for sending only part of the order. Customer service was efficient in sorting out the problem even though it was a complication caused by their stock control system.
I am unable to use my online account in spite of being a customer for 15 years because the system won't match my password to my email address
4.33
Good

Arrowfile.com replies: 10/10/2017
There is a known problem with older passwords which don't work on the system introduced a few years ago. Please do ask customer services and we can change it manually if the automatic new password emails cause any problem.

Very good as always
5.00
Excellent

As always, Arrowfile supply excellent products and an excellent service - faultless.

David Hughes
5.00
Excellent

Always great service, and products
5.00
Excellent

Excellent service and products as usual
5.00
Excellent

Fantastic experience
5.00
Excellent

Excellent all round service
5.00
Excellent

Fast efficient service
5.00
Excellent

Have used Arrowfile for many years. The products they sell are very good quality and there is an excellent range. I cannot find anything to match these on the High Street. I am very satisfied with the service Arrowfile offer and will continue to order from them when I need to.
5.00
Excellent

Usual good and efficient service from this supplier
4.67
Excellent

Excellent service
4.33
Good

Have used arrowfile for many years and always get a great product, delivered on time. Very satisfied with the service.
5.00
Excellent

Straightforward purchase. No hassle.
5.00
Excellent

Excellent service as always
5.00
Excellent

As always first class service
5.00
Excellent

Very good and v. prompt delivery.
5.00
Excellent

Good products, could be cheaper, but arrived when they said and in a good condition.
4.00
Good

Keep up with this efficient service
5.00
Excellent

Excellent response with superb packing, however the delivery was left in the local post office instead of making it a Personal Delivery.
4.67
Excellent

Arrowfile.com customer reviews

Arrowfile.com

The Collectable Storage Specialists

Arrowfile.com was certified by Trusted Shops on 12/06/2014.

The most Valuable Memories and Collections of All are Your Own. Arrowfile provides the means for protecting, organising and displaying all your precious and treasured collections whatever they may be. We produce a unique range of traditional binder albums with over 300 Acid-Free Pocket Refill Sleeves to create your very own Ultimate Archival Album Organiser - Where you Choose the pages. This enables you to expand, organise and display your collection to your ever changing requirements, by simply adding or re-organising varying sized refill pocket sleeves to suit. Whatever you collect - be it Photographs, Autographs, Postcards, Stamps, Coins, Banknotes, Models, Minerals, Watches, Jewellelry, Ceramics, Letters, Family History artefacts, Artwork, CDs, DVDs, Vinyl Records or any other collectables - Arrowfile has something to help you.

Contact
PO Box 637, Wetherby Road
YO26 ODQ York
United Kingdom
customerservices@arrowfile.com
Arrowfile.com

Owner
Flash Foto LTD t/as Arrowfile
Churchill Bus. Centre, 132 Churchill House, Stirling Eay
WD6 2HP Borehamwood, Herts
United Kingdom
Trade register
Companies House 01561035
Authorized representative
Howard Berndes
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Arrowfile.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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