Certificate for Arrowfile.com

No. X59F5832E1DD500CF503CC46956F40372
 

Approved on
12/06/2014
Valid until
11/06/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Arrowfile.com



Excellent

4.75/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,195 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 2,483 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/01/2018
Date of order
13/01/2018
21/01/2018
Fine thanks
5.00
Excellent

Date of publication
20/01/2018
Date of order
13/01/2018
20/01/2018
A good, fast amd reliable service - as have been all my dealings with Arrowfile. Thank you
kevin
5.00
Excellent

Date of publication
20/01/2018
Date of order
12/01/2018
20/01/2018
EXCELLENT
5.00
Excellent

Date of publication
20/01/2018
Date of order
12/01/2018
20/01/2018
It was very easy to order this item and it arrived promptly. My son collects Lego figures and the compartments in this box are the perfect size for them. He’s very happy with it
5.00
Excellent

Date of publication
19/01/2018
Date of order
12/01/2018
19/01/2018
Excellent service would certainly recommend
5.00
Excellent

Date of publication
19/01/2018
Date of order
12/01/2018
19/01/2018
Great service used arrowfile for a few years now nothing but the best
5.00
Excellent

Date of publication
19/01/2018
Date of order
10/01/2018
19/01/2018
Item ordered turned out to be unavailable -out of stock. I was informed of this soon after my order was placed and promised one-day delivery when the item arrived back in stock, within 1 to 2 weeks. This was not a problem for me and I nhave now received the item as promised, well packaged, un damaged and as described online. Good customer service.
4.33
Good

Date of publication
19/01/2018
Date of order
12/01/2018
19/01/2018
Customer Service very good when I had a problem
5.00
Excellent

Date of publication
19/01/2018
Date of order
06/12/2017
19/01/2018
love them
5.00
Excellent

Date of publication
19/01/2018
Date of order
11/01/2018
19/01/2018
Excellent fast service
5.00
Excellent

Date of publication
18/01/2018
Date of order
11/01/2018
18/01/2018
The ordered files are to replace two files where the ring arch metal work has fallen out of the binder. I hope these new files are better quality.
4.00
Good

Date of publication
18/01/2018
Date of order
11/01/2018
18/01/2018
Easy to find items and to place order. Very fast receipt. Many thanks
5.00
Excellent

Date of publication
18/01/2018
Date of order
10/01/2018
18/01/2018
Very speedy shipment.
4.67
Excellent

Date of publication
18/01/2018
Date of order
10/01/2018
18/01/2018
Problem free purchase yet again.
5.00
Excellent

Date of publication
18/01/2018
Date of order
10/01/2018
18/01/2018
EXCELLENT SERVICE
5.00
Excellent

Date of publication
18/01/2018
Date of order
11/01/2018
18/01/2018
perfect
5.00
Excellent

Date of publication
18/01/2018
Date of order
11/01/2018
18/01/2018
product is good quality with quick delivery
5.00
Excellent

Date of publication
17/01/2018
Date of order
09/01/2018
17/01/2018
Have always found the service excellent
5.00
Excellent

Date of publication
17/01/2018
Date of order
10/01/2018
17/01/2018
Quick and efficient.
Problem was solved quickly.
Should update website though
5.00
Excellent

Date of publication
17/01/2018
Date of order
05/01/2018
17/01/2018
I have not yet received my goods so delivery is nul points, goods I cannot tell and service poor
1.00
Very Poor

Date of publication
17/01/2018
Date of order
09/01/2018
17/01/2018
had to phone up because a3 sleeves missing from order. lady was very good. sent them straight away.
but when received the quality was not so good .
there was dents in the plastic sleeves.
haven't sent back because too expensive . and able to use but they should have been in perfect condition.
3.00
Fair

Date of publication
17/01/2018
Date of order
10/01/2018
17/01/2018
Photo album binders are just what I wanted. Unfortunately I have to buy the paper pages elsewhere.
5.00
Excellent

Date of publication
17/01/2018
Date of order
08/01/2018
17/01/2018
Very quick delivery
5.00
Excellent

Date of publication
17/01/2018
Date of order
09/01/2018
17/01/2018
Excellent service,very quick delivery
5.00
Excellent

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
Got what I wanted, when I wanted it
5.00
Excellent

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
No, I don't want to leave a comment.
5.00
Excellent

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
Swift service; goods as expected
4.00
Good

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
Good product, no nonsense ordering and delivered within a few days
4.50
Excellent

Date of publication
16/01/2018
Date of order
09/01/2018
16/01/2018
A very good range of products. I am in process of rearranging my CD/DVD collection (approx 400 products) and the Arrowfile system is ideal.
4.67
Excellent

Date of publication
16/01/2018
Date of order
08/01/2018
16/01/2018
Always very efficient.
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Always easy to deal with and fast efficient service.
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Arrowfile's website was easy to follow and the goods were delivered within a couple of days, very good service.
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Excellent product, very well packaged for transporting. Have bought the same item previously and always been well satisfied.
5.00
Excellent

Date of publication
15/01/2018
Date of order
08/01/2018
15/01/2018
Delivery was left on my doorstep in full view of everyone going past. I do not consider this a secure place
3.67
Good

Arrowfile.com replies: 16/01/2018
We are so sorry that the couriers fell below the standard expected of them, and we have passed your comments on to them. Thankyou for letting us know- it is only when we get feedback that any improvements can be made, but please email us with any problems to ensure a speedier response..

Date of publication
14/01/2018
Date of order
07/01/2018
14/01/2018
Usual excellent service and delivery. Goods as ordered - all excellent quality - now in use for the continuing story of my family history
5.00
Excellent

Date of publication
13/01/2018
Date of order
06/01/2018
13/01/2018
Always had excellent service with this provider
5.00
Excellent

Date of publication
13/01/2018
Date of order
05/01/2018
13/01/2018
Friendly, efficient and excellent service. The order arrived within 24 hours of it being placed.
5.00
Excellent

Date of publication
12/01/2018
Date of order
04/01/2018
12/01/2018
Item arrived safely and as described. Would use again.
4.00
Good

Date of publication
12/01/2018
Date of order
03/01/2018
12/01/2018
easy to use website and prompt delivery. article i ordered is excellent quality and i am very pleased with it.
5.00
Excellent

Date of publication
11/01/2018
Date of order
04/01/2018
11/01/2018
No problems at all with this company or website, excellent service and delivery,
Items as described and great value for money
Recommended
5.00
Excellent

Arrowfile.com customer reviews

Arrowfile.com

The Collectable Storage Specialists

Arrowfile.com was certified by Trusted Shops on 12/06/2014.

The most Valuable Memories and Collections of All are Your Own. Arrowfile provides the means for protecting, organising and displaying all your precious and treasured collections whatever they may be. We produce a unique range of traditional binder albums with over 300 Acid-Free Pocket Refill Sleeves to create your very own Ultimate Archival Album Organiser - Where you Choose the pages. This enables you to expand, organise and display your collection to your ever changing requirements, by simply adding or re-organising varying sized refill pocket sleeves to suit. Whatever you collect - be it Photographs, Autographs, Postcards, Stamps, Coins, Banknotes, Models, Minerals, Watches, Jewellelry, Ceramics, Letters, Family History artefacts, Artwork, CDs, DVDs, Vinyl Records or any other collectables - Arrowfile has something to help you.

Contact
PO Box 637, Wetherby Road
YO26 ODQ York
United Kingdom
customerservices@arrowfile.com
Arrowfile.com

Owner
Flash Foto LTD t/as Arrowfile
Churchill Bus. Centre, 132 Churchill House, Stirling Eay
WD6 2HP Borehamwood, Herts
United Kingdom
Trade register
Companies House 01561035
Authorized representative
Howard Berndes
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Arrowfile.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.