Certificate for Arrowfile.com

No. X59F5832E1DD500CF503CC46956F40372
 

Approved on
12/06/2014
Valid until
11/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Arrowfile.com



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,207 Trusted Shops reviews collected in the last 12 months.
In total, Arrowfile.com has already collected 2,974 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/06/2018
Date of order
11/06/2018
19/06/2018
Good transaction.
5.00
Excellent

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Always good service, and quick delivery.
4.33
Good

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
I thought after having paid £3.95 postage and packaging it would have been first class and not taken a week to arrive
4.33
Good

Date of publication
18/06/2018
Date of order
10/06/2018
18/06/2018
Goods arrived as expected
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Never disappointed with either Arrowfile or the delivery.
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
All good thanks
4.00
Good

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Used Arrowfile for the first time. Very happy with the ordering process and delivery. Items were as described, very well packaged. Didn't have to use customer service so can't really comment but had to give it 5 stars or else total rating would have been bad. Have since placed a second order. Would definitely use them again.
5.00
Excellent

Date of publication
17/06/2018
Date of order
31/05/2018
17/06/2018
quality goods with reliable service
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Very pleased with the prompt delivery, boxes were a good size for the storage use I had in mind, some weakness in construction near handle holds.
4.67
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
VERY PROMPT AND EFFICIENT SERVICE AND DELIVERY, VERY SATISFIED WITH GOODS.
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Good service arrived earlier than I expected.
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
straightforward, and rapid service.
5.00
Excellent

Date of publication
16/06/2018
Date of order
03/06/2018
16/06/2018
Pleased with everything will shop here again.
5.00
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Always good service and products
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Exactly what I wanted - tried it on watercolour paper and it works really well.
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Always excellent products, and prompt delivery.
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Very good seller and prompt delivery
5.00
Excellent

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
Slow delivery, no movement over the weekend
3.67
Good

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
Always 5-star. An excellent company.
5.00
Excellent

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
As usual, swift and efficient service from Arrowfile.
5.00
Excellent

Date of publication
14/06/2018
Date of order
30/04/2018
14/06/2018
I have been looking for a while for a 5 X 7 slip in album as Jessops no longer stock them and I was very pleased to find that Arrow file do stock them and the quality is very good also.
5.00
Excellent

Date of publication
14/06/2018
Date of order
07/06/2018
14/06/2018
All fine
5.00
Excellent

Date of publication
14/06/2018
Date of order
05/06/2018
14/06/2018
Easy ordering and delivery
4.67
Excellent

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Excellent. Quick delivery.
5.00
Excellent

Date of publication
13/06/2018
Date of order
06/06/2018
13/06/2018
Go on
4.00
Good

Date of publication
13/06/2018
Date of order
03/06/2018
13/06/2018
Great company and excellent quality products.
4.67
Excellent

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
quick delivery
5.00
Excellent

Date of publication
13/06/2018
Date of order
05/06/2018
13/06/2018
Totally lived up to expectations.
4.67
Excellent

Date of publication
12/06/2018
Date of order
05/06/2018
12/06/2018
Quick delivery and just the right product. Good quality
5.00
Excellent

Date of publication
11/06/2018
Date of order
02/06/2018
11/06/2018
Always good service
5.00
Excellent

Date of publication
11/06/2018
Date of order
01/06/2018
11/06/2018
Excellent service
5.00
Excellent

Date of publication
11/06/2018
Date of order
04/06/2018
11/06/2018
I have never been disappointed with the quality of product or services by Arrowfile. My particular interest has been in the Genealogy supplies where you have to have trust that the methods of preservation you are using to archive family history will prove to have been the right choice in years to come.
5.00
Excellent

Date of publication
10/06/2018
Date of order
30/05/2018
10/06/2018
Everything was good: ordering was relatively easy; delivery was on time; and there was no hassle with the fact that I wasn't at home when my parcel was delivered-it was left with a neighbour and a card was popped through my letterbox to let me know. However, I have only awarded 4 stars for delivery due to the extra cost postage and packing adds on-at just under £6.00 that makes it expensive.
4.67
Excellent

Date of publication
09/06/2018
Date of order
31/05/2018
09/06/2018
Designed for the purpose.
5.00
Excellent

Date of publication
09/06/2018
Date of order
02/06/2018
09/06/2018
unfortunately my first experience of using Arrowfile was disappointing re packaging. Carton was damaged because looked like corrugated paper had been wrapped round then whole lot of tape to hold together. one album damaged.
4.00
Good

Date of publication
09/06/2018
Date of order
02/06/2018
09/06/2018
As described and came within the week
5.00
Excellent

Date of publication
09/06/2018
Date of order
31/05/2018
09/06/2018
Trouble free dealing with Arrowfile
5.00
Excellent

Date of publication
08/06/2018
Date of order
01/06/2018
08/06/2018
items were urgently required and arrived quickly.
4.67
Excellent

Date of publication
08/06/2018
Date of order
07/05/2018
08/06/2018
quick delivery and quality photo pages
5.00
Excellent

Date of publication
07/06/2018
Date of order
31/05/2018
07/06/2018
very quick delivery and prompt service it's the second time I've orderd and I will definitely order again soon thank you for your serviced
5.00
Excellent

Arrowfile.com customer reviews

Arrowfile.com

The Collectable Storage Specialists

Arrowfile.com was certified by Trusted Shops on 12/06/2014.

The most Valuable Memories and Collections of All are Your Own. Arrowfile provides the means for protecting, organising and displaying all your precious and treasured collections whatever they may be. We produce a unique range of traditional binder albums with over 300 Acid-Free Pocket Refill Sleeves to create your very own Ultimate Archival Album Organiser - Where you Choose the pages. This enables you to expand, organise and display your collection to your ever changing requirements, by simply adding or re-organising varying sized refill pocket sleeves to suit. Whatever you collect - be it Photographs, Autographs, Postcards, Stamps, Coins, Banknotes, Models, Minerals, Watches, Jewellelry, Ceramics, Letters, Family History artefacts, Artwork, CDs, DVDs, Vinyl Records or any other collectables - Arrowfile has something to help you.

Contact
PO Box 637, Wetherby Road
YO26 ODQ York
United Kingdom
customerservices@arrowfile.com
Arrowfile.com
Owner
Flash Foto LTD t/as Arrowfile
Churchill Bus. Centre, 132 Churchill House, Stirling Eay
WD6 2HP Borehamwood, Herts
United Kingdom
Trade register
Companies House 01561035
Authorized representative
Howard Berndes
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Arrowfile.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.