Arrowfile.comReviews

: 5,473ExcellentCertified

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Arrowfile.com- Logo - reviews

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Arrowfile.com - The Collectable Storage Specialists

The most Valuable Memories and Collections of All are Your Own. Arrowfile provides the means for protecting, organising and displaying all your precious and treasured collections whatever they may be. We produce a unique range of traditional binder albums with over 300 Acid-Free Pocket Refill Sleeves to create your very own Ultimate Archival Album Organiser - Where you Choose the pages. This enables you to expand, organise and display your collection to your ever changing requirements, by simply adding or re-organising varying sized refill pocket sleeves to suit. Whatever you collect - be it Photographs, Autographs, Postcards, Stamps, Coins, Banknotes, Models, Minerals, Watches, Jewellelry, Ceramics, Letters, Family History artefacts, Artwork, CDs, DVDs, Vinyl Records or any other collectables - Arrowfile has something to help you.
Contact
Flash Foto LTD t/as Arrowfile
PO Box 637, Wetherby Road
YO26 ODQ York
United Kingdom
Trade register
Companies House 01561035
Authorised representative
Howard Berndes

Reviews for Arrowfile.com

4.62/5.00
Excellent
How is the rating calculated?

974 reviews in the last 12 months

81 %
11 %
2 %
1 %
5 %
5,473 total reviews

the most relevant positive review


3 months ago
I have been labouring away during lockdown to get my photos "organized" and out of the silly little envelopes they arrive in. At the same time I have been scanning the negatives and storing them in the proper archive pages. My late wife was the family archivist so there was a range of odd size prints to file. Most of them are now properly stored physically as well as electronically. There is about 14 feet of shelfspace filled with files going back some 150 years. A much better prospect than the random selection of shoe boxes and very old and dilapidated albums we had before. It has been such a success I have now been tasked to do the same for a long time family friend, but thankfully there is only some 40 years worth this time. Without the Arrowfile range I suspect I would still be covered in photo corners and knee deep in paper pages!
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the most relevant critical review


2 months ago
Made an order on the 1st October 2020 (items showing on website as available in 2-3 days). Only 2 of the 7 coin trays arrived and 5 were missing. On 16th October I sent a message to their website asking when the remaining trays would be sent out. No response so called on 23rd October and was told 2 trays would be sent however the rest were out of stock! Still not received on 28th October so emailed asking where they were. Response on 29th was that they could dispatch 2 trays (which should have been done 5 days prior to this!) Needless to say the remaining 3 coin trays still haven't arrived despite chasing weekly and website still showing availability as 2-3 days. Placed a 2nd order with them on 25th November, didn't receive an order confirmation so had to email myself asking if order received as no money taken from my bank. 5 days later get a response saying it had been received. Moving on to 30th November I get 2 dispatch emails (for my most recent order and those 3 outstanding trays) and an email from DPD saying they will be delivered on 1st December. Guess what? Nothing has arrived. The tracking number says they haven't even received the parcel?! Another email sent this morning asking where my orders are. Never known a company like it, once these orders are received I'll be looking elsewhere as this is ridiculous.
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
3 months ago
I have been labouring away during lockdown to get my photos "organized" and out of the silly little envelopes they arrive in. At the same time I have been scanning the negatives and storing them in the proper archive pages. My late wife was the family archivist so there was a range of odd size prints to file. Most of them are now properly stored physically as well as electronically. There is about 14 feet of shelfspace filled with files going back some 150 years. A much better prospect than the random selection of shoe boxes and very old and dilapidated albums we had before. It has been such a success I have now been tasked to do the same for a long time family friend, but thankfully there is only some 40 years worth this time. Without the Arrowfile range I suspect I would still be covered in photo corners and knee deep in paper pages!
Read moreShow all positive reviews
2 months ago
Made an order on the 1st October 2020 (items showing on website as available in 2-3 days). Only 2 of the 7 coin trays arrived and 5 were missing. On 16th October I sent a message to their website asking when the remaining trays would be sent out. No response so called on 23rd October and was told 2 trays would be sent however the rest were out of stock! Still not received on 28th October so emailed asking where they were. Response on 29th was that they could dispatch 2 trays (which should have been done 5 days prior to this!) Needless to say the remaining 3 coin trays still haven't arrived despite chasing weekly and website still showing availability as 2-3 days. Placed a 2nd order with them on 25th November, didn't receive an order confirmation so had to email myself asking if order received as no money taken from my bank. 5 days later get a response saying it had been received. Moving on to 30th November I get 2 dispatch emails (for my most recent order and those 3 outstanding trays) and an email from DPD saying they will be delivered on 1st December. Guess what? Nothing has arrived. The tracking number says they haven't even received the parcel?! Another email sent this morning asking where my orders are. Never known a company like it, once these orders are received I'll be looking elsewhere as this is ridiculous.
Read moreShow all critical reviews

What other customers say about their experience with Arrowfile.com

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8 days ago
It was easy to find the product I required on the website and to place an order. I received the item well within the time stated for delivery. The only negative was that the Hermes delivery driver did not follow my instructions for delivery. Not Arrowfile's fault.
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Yesterday
Ordered photo folders and a variety of sleeve inserts. Delivery was quick and I particularly like that the delivery company - Hermes - sent out regular notification about delivery times so I could plan to be at home for delivery.
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22 days ago
I love the fact that you still have a folder style that I purchased a few years ago plus I could order plastic folders to preserve photos and postcards. The new folder and many of the folders are already in use.
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22 days ago
I have bought archival materials from this company for several years. For prints for bank notes I trust this company. They are always open and transparent with my dealings. I always go to Arrowfile first.
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6 days ago
efficient turn around and despatch of my order. Your system works well so I would not suggest any changes ( if it aint broke......)
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19 days ago
My last order was missing an item, but after phoning there was no quibble about sending the missing item.
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1 month ago
The files, and pages are just what I need, and, coupled with your excellent service gives you a 5STAR.
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4 days ago
Goods very well described,reasonably priced and fast sent. Glad to have found them. Will be back!
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22 days ago
Excellent value and a very reliable delivery service that delivers on the day and on time.
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2 days ago
Large range of products and ordering is straightforward.Order arrived within 3 days
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6 days ago
The company provided me with exactly what a I ordered and delivered it promptly.
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23 days ago
Good quality products at reasonable price. Fast dispatch and delivery of orders.
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23 days ago
The chap arrived and kindly left it by the front door, saying "have a nice".
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9 days ago
Fast delivery and very pleased with the product. Will be back to buy more.
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12 days ago
Good and useful but a little expensive to use on large album collections
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23 days ago
Very quick dispatch and delivery. Excellent quality. Just what I wanted
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22 days ago
Good range of products at reasonable prices. Efficient service
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1 month ago
Very prompt service with excellent customer service.
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2 days ago
At present, can't think of any improvements needed!
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17 days ago
Excellent delivery & goods just what my Dad wanted.
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