Certificate for Arrowfile.com

No. X59F5832E1DD500CF503CC46956F40372
 

Approved on
12/06/2014
Valid until
11/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Arrowfile.com



Excellent

4.75/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,201 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 2,806 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
I ordered some clear plastic wallets to hold photographs. Easy to order and pay online and arrived within the 3-5 working days as it says on the website. The exact same product was more expensive on Amazonia. I certainly Arrowfile again.
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
Except none of the codes for discount would work which would have been a bonus
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
Very quick delivery excellent merchandise just what I wanted
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
The albums were exactly as described on the website and arrived promptly.
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
Very prompt in dealing with my order which was fulfilled completely at once.
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
Never had a problem with this trusted firm.
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
excellent quality stuff-very happy
5.00
Excellent

Date of publication
20/04/2018
Date of order
12/04/2018
20/04/2018
First class in every way........let's hope they maintain it.
5.00
Excellent

Date of publication
20/04/2018
Date of order
13/04/2018
20/04/2018
Good
5.00
Excellent

Date of publication
20/04/2018
Date of order
02/04/2018
20/04/2018
Not all my order was in stock so they kindly sent part of my order ahead free of charge with the out of stock items arriving 1.5 weeks later
5.00
Excellent

Date of publication
19/04/2018
Date of order
30/03/2018
19/04/2018
Always good service and delivery times.
5.00
Excellent

Date of publication
19/04/2018
Date of order
10/04/2018
19/04/2018
Delivery firm used by them left parcel on front of house - totally unsecured and contrary to instructions. So it could have been taken and was wet when we picked it up.He could not be bothered to ask neighbours - and we all take in parcels for each other.Do not have any problem with say DPD. Customer services did not show much concern when I reported it. Please be aware if you use them.
2.33
Poor

Date of publication
19/04/2018
Date of order
12/04/2018
19/04/2018
good
5.00
Excellent

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
No complaints - thanks a lot.
5.00
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Everything as expected
5.00
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Ordering was easy and communication excellent. Very pleasant to deal with.
5.00
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
First day album covers were a little too big. They show over both the top and bottom of the album. But will do for now.
4.67
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Excellent product, just what I was after.
5.00
Excellent

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
Very good and prompt delivery
5.00
Excellent

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
I have placed two orders and have had a first class service. Will certainly be using this company a lot.
5.00
Excellent

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
Prompt delivery and I was pleased with the quality of the photo album I had ordered.
5.00
Excellent

Date of publication
17/04/2018
Date of order
09/04/2018
17/04/2018
Nice goods and very quickly received.
5.00
Excellent

Date of publication
17/04/2018
Date of order
10/04/2018
17/04/2018
would use for other collectables
5.00
Excellent

Date of publication
17/04/2018
Date of order
10/04/2018
17/04/2018
Easy to use web site.
4.00
Good

Date of publication
17/04/2018
Date of order
10/04/2018
17/04/2018
Shipped the same day as order made, items arrived couple of days later, well within the delivery estimate. Great service
5.00
Excellent

Date of publication
17/04/2018
Date of order
04/04/2018
17/04/2018
Top quality products.
5.00
Excellent

Date of publication
16/04/2018
Date of order
08/04/2018
16/04/2018
Fine as always
5.00
Excellent

Date of publication
16/04/2018
Date of order
08/04/2018
16/04/2018
Extremely quick dispatch and delivery. Kept informed throughout of the status of delivery. Quality product which suited our need perfectly. Worth paying for that quality. A+
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Everything went well delivered on time
5.00
Excellent

Date of publication
15/04/2018
Date of order
06/04/2018
15/04/2018
Very pleased to find the merchandise is still available - and so promptly. Will be ordering more soon.
5.00
Excellent

Date of publication
15/04/2018
Date of order
05/04/2018
15/04/2018
Brilliant. They have always been incredibly efficient and a high quality product. Excellent.
5.00
Excellent

Date of publication
14/04/2018
Date of order
07/04/2018
14/04/2018
Ok, but so sick of demands for feedback
5.00
Excellent

Date of publication
13/04/2018
Date of order
05/04/2018
13/04/2018
It is a shame that in two cases the items that I wish to purchase have been discontinued
5.00
Excellent

Date of publication
13/04/2018
Date of order
06/04/2018
13/04/2018
On time and just what we wanted
5.00
Excellent

Date of publication
13/04/2018
Date of order
01/04/2018
13/04/2018
Always excellent service from Arrowfile
5.00
Excellent

Date of publication
13/04/2018
Date of order
04/04/2018
13/04/2018
Excellent delivery, received next day.
5.00
Excellent

Date of publication
13/04/2018
Date of order
03/04/2018
13/04/2018
Very good will use you again.
4.33
Good

Date of publication
13/04/2018
Date of order
05/04/2018
13/04/2018
Quick delivery in 2 days, goods OK and price not too bad. Reply to emails sent, still waiting for reply
4.67
Excellent

Date of publication
12/04/2018
Date of order
05/04/2018
12/04/2018
Good product with excellent service.
Cannot fault Arrowfile
5.00
Excellent

Date of publication
12/04/2018
Date of order
04/04/2018
12/04/2018
Item 'designed in Germany' & made in China so construction not great (sections not glued into corners accurately) and made from very much cheaper looking materials (MDF & plasticky finish rather than varnished wood) than the price tag & photos led me to believe. These are comments on the item, not Arrowfile per se, though I was added to the mailing list without wanting to be. Delivery was quick.
3.00
Fair

Arrowfile.com customer reviews

Arrowfile.com

The Collectable Storage Specialists

Arrowfile.com was certified by Trusted Shops on 12/06/2014.

The most Valuable Memories and Collections of All are Your Own. Arrowfile provides the means for protecting, organising and displaying all your precious and treasured collections whatever they may be. We produce a unique range of traditional binder albums with over 300 Acid-Free Pocket Refill Sleeves to create your very own Ultimate Archival Album Organiser - Where you Choose the pages. This enables you to expand, organise and display your collection to your ever changing requirements, by simply adding or re-organising varying sized refill pocket sleeves to suit. Whatever you collect - be it Photographs, Autographs, Postcards, Stamps, Coins, Banknotes, Models, Minerals, Watches, Jewellelry, Ceramics, Letters, Family History artefacts, Artwork, CDs, DVDs, Vinyl Records or any other collectables - Arrowfile has something to help you.

Contact
PO Box 637, Wetherby Road
YO26 ODQ York
United Kingdom
customerservices@arrowfile.com
Arrowfile.com
Owner
Flash Foto LTD t/as Arrowfile
Churchill Bus. Centre, 132 Churchill House, Stirling Eay
WD6 2HP Borehamwood, Herts
United Kingdom
Trade register
Companies House 01561035
Authorized representative
Howard Berndes
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Arrowfile.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.