Snowtrax Ski & Snowboard StoreReviews:
214 reviews in the last 12 months2,280 total reviews
Excellent
TrustmarkValid
Top positive review
11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
Verified review
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
8 Mar 2024
Verified review
Excellent service. I called the store to check which bindings they would recommend for the skis I wanted to order and then I completed the order on line. The bindings were fitted to the skis and delivered within 5 days. Super easy and hassle free.
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16 Mar 2024
Verified review
Excellent customer service. Nick was so helpful and knowledgeable. I felt really comfortable buying on line and had better advice than from many stores face to face. I am delighted. Thank you
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7 Mar 2024
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Helpful sales team
In the end I didn’t keep anything I ordered but couldn’t fault the service and help along the way. They very helpfully sent additional photos in advance of me ordering
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14 Mar 2024
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Item out of stock resolved quickly
Had issue with an item out of stock, resolved quickly over email and phone calls with a replacement item. Great service, used twice and would use again.
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31 Mar 2024
Verified review
Everything you would expect from a well run retailer.., I ordered the wrong boots .. my fault …no problem all resolved in 24hrs …
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20 Mar 2024
Verified review
Excellent. Will use again.
Never heard of Snowtrax before but everything was delivered on time and neatly packaged. Will be using again. Thank you.
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27 Mar 2024
Verified review
Fast efficient service. Clear instructions regarding fitting the binding on skis.
Very happy to return to buy again
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22 Mar 2024
Verified review
Superb service from Snowtrax!
Superb service from Snowtrax. Great price for my gloves and super quick delivery, can’t fault them.
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19 Mar 2024
Verified review
Great service. Excellent turnaround time and nice selection of equipment. Many thanks!
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20 Mar 2024
Verified review
Great quick excellent service. Used a few times and will go back as always cheapest.
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18 Mar 2024
Verified review
Fantastic service, great communication, and fast postage thank you
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16 Mar 2024
Verified review
Very helpful service and a great selection!
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6 Mar 2024
Verified review
Good service. Fast dispatch and delivery.
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11 Mar 2024
Verified review
great speedy delivery, helmet is also fab
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11 Mar 2024
Verified review
Very good, quick delivery, great product
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22 Mar 2024
Verified review
Order as expected and fast deluvery
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18 Mar 2024
Verified review
Mons merino top
Great price - great service
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12 Mar 2024
Verified review
Fast efficient service
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21 Mar 2024
Verified review
Very good service
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18 Mar 2024
Verified review
Great service
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