Snowtrax Ski & Snowboard StoreReviews:
217 reviews in the last 12 months2,284 total reviews
Excellent
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Top positive review
11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
Verified review
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
25 Jan 2024
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Super product! But the price isn’t something I would normally succumb too
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13 Feb 2024
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Quick delivery and very helpful when had a query about the ski boots
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18 Jan 2024
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Snowboard step on boots
Had item in stock - ordered Sun eve, arrived by courier on Tue.
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13 Feb 2024
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Fast delivery
Safe ,& prompt delivery, items received in perfect condition.
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11 Feb 2024
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Great service
Dispatched and delivered within 24 hours of ordering.
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29 Jan 2024
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Great product, great service, many thanks Dave
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1 Feb 2024
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Good communication and quick delivery!
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28 Jan 2024
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Very efficient
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13 Feb 2024
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Great service
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8 Feb 2024
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2 Feb 2024
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1 Feb 2024
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29 Jan 2024
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29 Jan 2024
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25 Jan 2024
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11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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30 Oct 2023
Verified review
Ordered last year's Capita Super DOA snowboard at a very competitive price! Bought with confidence as I know they are not only a physical store, but a dry ski slope. Was delivered within a couple of days.
It was a frictionless process from choosing a board to having it delivered.
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5 Oct 2023
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Big Thank you to Snowtrax store and Nick & Maxine who i dealt with. very friendly and more than happy to help. Absolutely love the skis and really happy they were set up ready to go! will Definitely be back for some more shopping soon.
Thanks Again!
Greg
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9 Dec 2023
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Very prompt service but wrong size delivered initially. My returned product was dealt with really quickly and I got the correct size by return. The return postage was put back in my account very quickly. All in all I was very pleased with the service.
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3 Jan 2024
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Excellent customer service. Quick to respond to emails; quick dispatch and delivery; and a hassle-free return for something which didn't fit. Highly recommended.
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