Snowtrax Ski & Snowboard StoreReviews:
214 reviews in the last 12 months2,280 total reviews
Excellent
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Top positive review
11 Dec 2023
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The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
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Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
15 Mar 2024
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15 Mar 2024
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14 Mar 2024
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21 Feb 2024
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First class boot fit
The professionalism, knowledge and service we received in buying new boots was first class. Dom spent time finding the right solutions for us, and having now spent a week skiing in the boots, the quality of fit speaks for itself - best week in a ski boot we’ve ever had! Performance and comfort were excellent.
Thanks.
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18 Feb 2024
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Happy customer!
I was slightly concerned that new ski jacket I needed quickly would arrive as soon as advertised, but it did! Delighted with purchase, great price, online ordering was easy and good communication from delivery company. Now I've found you I'll be using you again, thanks.
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29 Feb 2024
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Actually Answered the Telephone- 5*
No they did everything just right, even to the most important thing of actually answering the phone & having a chat. I do like online services but unlike all the big companies who favour AI SnowTrax picked up the phone a spoke to me - 5*
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21 Feb 2024
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Very efficient to deal with.
Very efficient to deal with and a nice personal touch when they rang me to ask about binding set-up on some new skis I had ordered.
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21 Feb 2024
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Handled my purchase and returns extremely well. I will definitely use snowtrax again for their great prices and service
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27 Feb 2024
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Good quick service and googles exactly as per the description thank you - good quality product
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20 Feb 2024
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Great price and very quick delivery. I Would definitely recommend ordering from Snowtrax.
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9 Feb 2024
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Great Service
Easy website to use. Goods were dispatched and delivered within 48 hours. Great service.
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29 Feb 2024
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Paul the shop manager is amazingly helpful. Excellent service as usual from Snowtrax
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28 Feb 2024
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Fast Delivery
Good sale price for the item, fast delivery and effective communication/updates.
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6 Feb 2024
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I made an error on my order. Refund issued within 24 hours of returning items
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19 Feb 2024
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Excellent service despatched within 12 hours received within 48 hours !!
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27 Feb 2024
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Love my Henri Duvillard Salopettes
Was very happy with my purchase, communication and speed of delivery
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13 Feb 2024
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Quick delivery and very helpful when had a query about the ski boots
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13 Feb 2024
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Fast delivery
Safe ,& prompt delivery, items received in perfect condition.
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23 Feb 2024
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Got what I needed for a good price with tracked delivery.
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3 Mar 2024
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Great service and fast postage. Prices also competitive
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