Snowtrax Ski & Snowboard Store- Logo - reviews

Snowtrax Ski & Snowboard Store
Reviews:

217 reviews in the last 12 months2,284 total reviews  

4.82
Excellent

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Top positive review

11 Dec 2023
 Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!

Top negative review

26 Feb 2024
 Verified review
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store

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3 days ago
 Verified review
Love the you tube videos which brought me to the shop, brought ski's and they were proactive in asking me about binding fitments. great followup and quick delievery
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20 Apr 2024
 Verified review
Very happy with product. Quick dispatch and quick refund for exchanges items.
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24 Apr 2024
 Verified review
Great range of equipment . Friendly efficient staff. Reliable.Good prices!
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19 Apr 2024
 Verified review
Quick service and very helpful when I had technical questions
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2 May 2024
 Verified review
Quick delivery. Easy to order. Helpful informative website.
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24 Apr 2024
 Verified review
Quick service, good price as advertised no issues
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26 Apr 2024
 Verified review
Good communication Great price Rapid delivery
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26 Apr 2024
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Quick delivery
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5 days ago
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11 days ago
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11 days ago
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27 Apr 2024
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25 Apr 2024
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23 Apr 2024
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24 Apr 2024
 Verified review
muy decepcionado con la compra puesto que una vez pagados los gastos de aduana(por supuesto (nadie te advierte de eso), el pantalón sale mucho mas caro que en cualquier otro sitio. Se paga dos veces impuestos.
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27 Mar 2024
 Verified review

Very good service

Ordered one evening, despatched next morning, delivered (to Aberdeenshire) next day so all very efficient and a 5 star service. On this occasion I would have been happy with a free/slower delivery service as £3 delivery for a £5 order isn't great - but £3 is less than it would cost me to drive to a shop and park so I shouldn't complain!
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12 Apr 2024
 Verified review
Excellent friendly service. The staff always came back to me when they said they would and the skis were set up and delivered perfectly. Would definitely use again.
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11 Apr 2024
 Verified review

Ski & binding purchase

Excellent service and advise when selecting skis and bindings for my wife. Nick has been particularly helpful and understanding. I highly recommend
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31 Mar 2024
 Verified review
Everything you would expect from a well run retailer.., I ordered the wrong boots .. my fault …no problem all resolved in 24hrs …
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20 Mar 2024
 Verified review

Excellent. Will use again.

Never heard of Snowtrax before but everything was delivered on time and neatly packaged. Will be using again. Thank you.
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