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Top positive review
11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
Give us your money then we'll have a look and see if we have it...
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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10 Mar 2024
Verified review
Not an accurate description on website. The item I wanted was not accurately described on the website. The mittens should have had goat skin palms but were in fact rubber. The parcel was delivered quickly but I had to returned it at my own cost.
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10 Mar 2024
Verified review
Watch out for the return costs!
Bindings I purchase were meant to fit a size 7 boot but the size guide was wrong and they were too big.
I had to return at my cost £12
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2 Mar 2024
Verified review
Started getting spam calls straight away after purchase
And then the purchase came with the security tags on
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21 Feb 2024
Verified review
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18 Feb 2024
Verified review
Happy customer!
I was slightly concerned that new ski jacket I needed quickly would arrive as soon as advertised, but it did! Delighted with purchase, great price, online ordering was easy and good communication from delivery company. Now I've found you I'll be using you again, thanks.
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9 Feb 2024
Verified review
Great Service
Easy website to use. Goods were dispatched and delivered within 48 hours. Great service.
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27 Jan 2024
Verified review
Perfect communication re order and delivery. Quick delivery, well packed and left safely
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