klarstein.co.uk
Reviews:

75 reviews in the last 12 months670 total reviews  

4.39
Good

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Top positive review

24 Dec 2023
 Verified review
Excellent if you're on a budget (You get what you pay for), kitchen products superficially look nice but the "devil is in the detail", we have purchased several Klarstein products and up close they are low-quality and poorly manufactured. With our Kitchen products (extractor and induction hobs) panels don't meet, the paint on the glass is rough and not even, the motors are slow and loud, panels and hinges very thin. One of our purchases is an induction hob (with an adapted UK plug) this is 3.5KW which is dangerously overpowered for the UK. We also have three standard tall fans, these are on another level, they are brilliant (good quality, powerful and quiet) feels like two different companies when compared to the Kitchen appliances. That said for the price we are very pleased.

Top negative review

21 Oct 2023
 Verified review
Good extractor but much noisier than expected, light are poor and instructions not as clear as they could be. No information on replacement bulbs and if you can find them the bulbs themselves are very expensive around £12 each. Also no option for warm or daylight. Actual method of replacing could be simpler, currently requires removing two screws and the panel containing the lights, unclipping the bulb unit and disconnecting from Would not buy again if I could find more 60cm hoods.
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Reviews for klarstein.co.uk

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30 Apr 2024
 Verified review

The original Wine Fridge was 'lost' in transit

The original Wine Fridge was 'lost' by UPS so Klarstein offered a full refund or another fridge at no cost to me. Excellent service.
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20 Apr 2024
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They did what it said on the tin.
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4 May 2024
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29 Mar 2024
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A wonderful German product

So pleased with my lovely mixer. Operates like a dream. Also matches my kitchen to perfection.
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12 Apr 2024
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6 Apr 2024
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21 Mar 2024
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17 Feb 2024
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Product arrived badly damaged but After sales lady was excellent and offered return or rebate. You should improve packaging and the delivery company
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23 Feb 2024
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23 Feb 2024
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21 Feb 2024
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9 Mar 2024
 Verified review

Not great

This is not a particularly good ice making machine. Ice cubes are too small and seem to melt very quickly
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Answer by klarstein.co.uk
11 Mar 2024
Dear customer, Thanks for your feedback and apologies for the ice machine malfunction. I assume you have already been in contact with our customer service in order to arrange a return. Otherwise, please do. Kind regards, Chris
JH
Janet H.
London
28 Jan 2024
 Verified review
We are very pleased with the coffee maker and it uses less electricity than our previous one. It is easier to clean as well so all it all a big improvement. I have to tell you although it is brief when it is grinding the coffee beans the noise frightens our cat!
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26 Jan 2024
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20 Jan 2024
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20 Jul 2023
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Rated 5 as products I ordered are just as advertised. I would have liked updates from delivery company once they had the goods... but klarstein customer services were great and quickly sorted delivery concerns and changed the date. The delivery driver was really obliging and careful. I have already recommended to two friends. Prices were excellent.
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14 Sept 2023
 Verified review

Everything was brilliant.

I don't think you can improve perfection. Everything was great from ordering to delivery and the end product, exctractor hood and grey gas hob.
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26 Nov 2023
 Verified review

Very pleased with the purchase.

I found the website clear and easy to navigate, the delivery was prompt and the product well packaged.
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RF
Roger F.
Marshgate
26 Dec 2023
 Verified review
An amazing company to deal with, they give a date for delivery with items needing to cross through several countries yet they succeed in getting the timing just right. This is brilliant, then there is their goods. Absolutely top drawer Expresso machine manufacturers that deliver tastey coffees every time.
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9 Jan 2024
 Verified review
Really enjoying my coffee machine. Arrived no fuss. Clear instructions. Superb machine - really good pressure for the price. Using the website to compare machines and find the one I wanted was good. Making the purchase was straightforward. And it arrived in the timeframe specified. I'm very satisfied
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