klarstein.co.uk
Reviews:

75 reviews in the last 12 months670 total reviews  

4.39
Good

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Top positive review

24 Dec 2023
 Verified review
Excellent if you're on a budget (You get what you pay for), kitchen products superficially look nice but the "devil is in the detail", we have purchased several Klarstein products and up close they are low-quality and poorly manufactured. With our Kitchen products (extractor and induction hobs) panels don't meet, the paint on the glass is rough and not even, the motors are slow and loud, panels and hinges very thin. One of our purchases is an induction hob (with an adapted UK plug) this is 3.5KW which is dangerously overpowered for the UK. We also have three standard tall fans, these are on another level, they are brilliant (good quality, powerful and quiet) feels like two different companies when compared to the Kitchen appliances. That said for the price we are very pleased.

Top negative review

21 Oct 2023
 Verified review
Good extractor but much noisier than expected, light are poor and instructions not as clear as they could be. No information on replacement bulbs and if you can find them the bulbs themselves are very expensive around £12 each. Also no option for warm or daylight. Actual method of replacing could be simpler, currently requires removing two screws and the panel containing the lights, unclipping the bulb unit and disconnecting from Would not buy again if I could find more 60cm hoods.
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Reviews for klarstein.co.uk

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30 Apr 2024
 Verified review

The original Wine Fridge was 'lost' in transit

The original Wine Fridge was 'lost' by UPS so Klarstein offered a full refund or another fridge at no cost to me. Excellent service.
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20 Apr 2024
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They did what it said on the tin.
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4 May 2024
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29 Mar 2024
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A wonderful German product

So pleased with my lovely mixer. Operates like a dream. Also matches my kitchen to perfection.
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RC
raymond c.
Melton Mowbray
22 Mar 2024
 Verified review
Quick response to my request
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12 Apr 2024
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6 Apr 2024
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21 Mar 2024
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17 Feb 2024
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Product arrived badly damaged but After sales lady was excellent and offered return or rebate. You should improve packaging and the delivery company
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23 Feb 2024
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23 Feb 2024
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21 Feb 2024
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JH
Janet H.
London
28 Jan 2024
 Verified review
We are very pleased with the coffee maker and it uses less electricity than our previous one. It is easier to clean as well so all it all a big improvement. I have to tell you although it is brief when it is grinding the coffee beans the noise frightens our cat!
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5 Feb 2024
 Verified review
very efficient but the strip dividing the two heating zones is not heat proof
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Answer by klarstein.co.uk
8 Feb 2024
Dear customer, Thanks very much for your message. Your feedback has been shared with the Products Dep. Kind regards, Chris
26 Jan 2024
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20 Jan 2024
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24 Dec 2023
 Verified review

Excellent if you're on a budget (fans are excellent)...

Excellent if you're on a budget (You get what you pay for), kitchen products superficially look nice but the "devil is in the detail", we have purchased several Klarstein products and up close they are low-quality and poorly manufactured. With our Kitchen products (extractor and induction hobs) panels don't meet, the paint on the glass is rough and not even, the motors are slow and loud, panels and hinges very thin. One of our purchases is an induction hob (with an adapted UK plug) this is 3.5KW which is dangerously overpowered for the UK. We also have three standard tall fans, these are on another level, they are brilliant (good quality, powerful and quiet) feels like two different companies when compared to the Kitchen appliances. That said for the price we are very pleased.
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20 Jul 2023
 Verified review
Rated 5 as products I ordered are just as advertised. I would have liked updates from delivery company once they had the goods... but klarstein customer services were great and quickly sorted delivery concerns and changed the date. The delivery driver was really obliging and careful. I have already recommended to two friends. Prices were excellent.
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9 Sept 2023
 Verified review

Complicated

Fast delivery and easy to put on the wall, but very complicated to get it to pair with phone hence the four stars. We were about to send it back but tried it one last time next to the router and it worked.
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14 Sept 2023
 Verified review

Everything was brilliant.

I don't think you can improve perfection. Everything was great from ordering to delivery and the end product, exctractor hood and grey gas hob.
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