Reviews for car2cover.co.uk
4.92/5.00
Excellent
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car2cover.co.ukReviews
: 2,271Excellent
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car2cover.co.uk- Logo - reviews
car2cover.co.uk - The UK's best Gap Insurance provider
This website provides a wealth of information about a range of high quality, low-cost Gap Insurance, Tyre Insurance, Scratch and Dent Insurance and Alloy Wheel Insurance.
Substantial savings when compared to motor dealer policies.
Visit today and contact us if you have any questions
Contact
Click2protect UK Limited
The Officers Mess Royston Road Duxford
CB22 4QH Cambridgeshire
United Kingdom
Trade register
United Kingdom 09196261
the most relevant positive review
2021-11-05T10:18:38Z 3 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
the most relevant critical review
2021-03-31T19:46:21Z 10 months ago
Website difficult to navigate .haven’t used the goods yet unable to comment. Customer service over the phone outstanding.
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
3 months ago
Dear Sir, we really appreciate your comments. Our website creates many thousands of insurance policies every year and as these reviews will show, we receive very few (if any) negative comments about ou website. However, if there was something specific you found difficult - we would love to hear. This would be helpful in allowing us to make a change to the site and improving the experience for others. Thanks again for your feedback and we really do appreciate your business.
Read the most relevant positive or most relevant critical review
Positive
Critical
2021-11-05T10:18:38Z 3 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
Read more
2021-03-31T19:46:21Z 10 months ago
Website difficult to navigate .haven’t used the goods yet unable to comment. Customer service over the phone outstanding.
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
3 months ago
Dear Sir, we really appreciate your comments. Our website creates many thousands of insurance policies every year and as these reviews will show, we receive very few (if any) negative comments about ou website. However, if there was something specific you found difficult - we would love to hear. This would be helpful in allowing us to make a change to the site and improving the experience for others. Thanks again for your feedback and we really do appreciate your business.
Read more
What other customers say about their experience with car2cover.co.uk
2022-01-19T10:24:48Z Yesterday
I could get through to a real person very easily!
Tom was very good and explained everything to me and sent me an email with my options so I could read and discuss it with my husband.
When I called back he was ver efficient in starting my policy immediately.
I would recommend this company!
Verified review|
2022-01-05T12:41:26Z 16 days ago
This is a product that you buy never wanting to use however this is the second time I have purchased GAP insurance from this company. It was easy to purchase and at a good price compared to others offering the same product
Verified review|
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
7 days ago
Thank you for your feedback and choosing car2cover again - we really appreciate your continued support and business, and hope you enjoy your new car!
2022-01-12T19:19:21Z 9 days ago
At first I was not sure but telephoned the company and spoken to Tom , after that all my concerns were dismissed and I was happy to make a purchase . Would buy from again
Verified review|
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
7 days ago
Thank you for your feedback and review and we are really pleased that Tom was able to help you! Thank you for your business and choosing car2cover - we hope you enjoy your new car!
2022-01-19T09:53:16Z Yesterday
The communication was easy and the speed at which the payment was made was quick especially considering it was over the Christmas period
Verified review|
2022-01-15T17:53:06Z 6 days ago
The GAP insurance options explained really well by Tom. Great customer service
Verified review|
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
4 days ago
Thank you for your review and feedback!
We are pleased to hear that Tom provided great customer service and was able to provide you with all the information you needed.
Thank you for your business - much appreciated, and we hope you enjoy your new car!
2021-12-24T07:35:19Z 1 month ago
Easy. Helpful and got a refund on my old policy when changing over.
Verified review|
2022-01-07T12:54:13Z 14 days ago
VEry helpful and always customers put first. What a great company
Verified review|
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
7 days ago
Thank you for your feedback! It's great to hear we have provided good customer service and satisfaction. Thank you for your business and enjoy your new car!
2022-01-18T10:04:59Z 3 days ago
Excellent support and information provided
First class service
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2021-12-23T10:12:12Z 1 month ago
Easy to navigate website, honest and easy to follow policies.
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2022-01-13T12:44:29Z 8 days ago
Really helpful on the phone
Verified review|
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
7 days ago
Thank you for your review and feedback. We aim to provide a friendly and helpful telephone service - so are really pleased to hear you are happy with the service you received. Thank you for choosing car2cover and we hope you enjoy your new car!
2022-01-13T13:13:01Z 8 days ago
Very friendly and helpful
Verified review|
car2cover.co.uk- Logo - reviews
Answer by car2cover.co.uk
7 days ago
Thank you for choosing car2cover - your business is appreciated. We are really pleased to read that our team were both friendly and helpful and we hope you enjoy your new car!
2022-01-12T17:01:37Z 9 days ago
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2021-12-30T09:56:06Z 22 days ago
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2021-12-25T12:12:33Z 1 month ago
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2021-12-25T10:07:24Z 1 month ago
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2021-12-13T11:18:34Z 1 month ago
I was very apprehensive about using an online company but I’m so glad I did.It was a friend who suggested you after on a previous car he had least , he had used the company he had least his car.He found it was several hundreds of pounds more expensive then your quote.I also was almost tempted to go with the company I purchased my car from and I’m so glad I didn’t.When I saw your quote for the same cover I was amazed at the saving you offered. I found it very easy to complete on line and all my concerns were addressed. I personally recommend to anyone who is also worried just try it and then decide as I’m so glad I did.
Verified review|
2021-12-07T11:56:06Z 1 month ago
Just taken gap insurance with them. Checked them out online, then phoned. Good to be able to speak to someone for explanation of needs who is obviously in this country, is polite, friendly and very helpful and informative whilst dealing with an oldie! Many thanks, Tom.
Verified review|
2021-12-01T15:18:09Z 2 months ago
I rang the number on the web site, the chap that answered could not have been more helpful. Sorted out policies I needed, explained all I needed to know.
A nice simple transaction/ Just how I like it.
Verified review|
2021-11-24T16:50:06Z 2 months ago
I hate parting with money but I could not have found a better company, I spoke with Elaine who was very helpful and pleasant and gave a great price for gap insurance, I would definitely use them again.
Verified review|
2021-11-28T13:43:31Z 2 months ago
I was professionally dealt with by Tom from Car 2 Cover. It was great to know that I was to be reimbursed With unused time in the form of credit from my previous policies with them.
Verified review|
Reviews for car2cover.co.uk
4.92/5.00
Excellent
How is the rating calculated?
Details about car2cover.co.uk
car2cover.co.uk- Logo - reviews
car2cover.co.uk - The UK's best Gap Insurance provider
This website provides a wealth of information about a range of high quality, low-cost Gap Insurance, Tyre Insurance, Scratch and Dent Insurance and Alloy Wheel Insurance.
Substantial savings when compared to motor dealer policies.
Visit today and contact us if you have any questions
Contact
Click2protect UK Limited
The Officers Mess Royston Road Duxford
CB22 4QH Cambridgeshire
United Kingdom
Trade register
United Kingdom 09196261