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Lifelab TestingReviews

: 431Good

4.08

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certified since: 08/07/2019
updated on: 29/06/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
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certified since: 08/07/2019
updated on: 29/06/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Lifelab Testing, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Lifelab Testing

55 verified reviews in the last 12 months

431 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 days ago
This was the second test for me, following one last year, and a new test for my partner and daughter. The test is a real eye opener when it comes to understanding the foods that really affect you and being able to make choices that can improve your life. Being able to address the issues and find that a relief for the chronic fatigue that I have suffered, just be removing the food triggers, has been phenomenal. The items that were problematic, for all of us, would have been difficult to determine without the help of the test. It gives you a good starting point for observing the affects of those foods more closely. There were only 1 or 2 items that I would also have liked to know about, which may not be relevant to this test, but sugars and gelatin are additional factors that are of interest.
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the most relevant critical review


5 months ago
Still waiting on a response to my email requesting a refund. Results contradicted tests ran by GP. Really poor realiabity with results. Nutritionist picked what she thought I was allergic to out of the numerous things it showed on the results. Suggested an elimination diet, again highlighting the poor realiabity of blood work. Rang helpline had no answer. Online team were quick to respond and helpful but that's the only positive in my experience.
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Reviews for Lifelab Testing

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(32)
(6)
 Verified review
2 days ago
This was the second test for me, following one last year, and a new test for my partner and daughter. The test is a real eye opener when it comes to understanding the foods that really affect you and being able to make choices that can improve your life. Being able to address the issues and find that a relief for the chronic fatigue that I have suffered, just be removing the food triggers, has been phenomenal. The items that were problematic, for all of us, would have been difficult to determine without the help of the test. It gives you a good starting point for observing the affects of those foods more closely. There were only 1 or 2 items that I would also have liked to know about, which may not be relevant to this test, but sugars and gelatin are additional factors that are of interest.
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 Verified review
22 days ago
The test was easy and quick. I got results that were useful in helping me feel much better and target an elimination diet more effectively
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Answer by Lifelab Testing
9 days ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
 Verified review
21 days ago
Fast delivery and results within 3-4 days. Great analysis in the results with helpful tips to support you going forward.
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Answer by Lifelab Testing
9 days ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
17 days ago
Test was straight forward.thank you
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Answer by Lifelab Testing
9 days ago
Thank you for the 5-stars!
 Verified review
9 days ago
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 Verified review
1 month ago
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Answer by Lifelab Testing
23 days ago
Thank you for your review! We are glad you had a positive experience!
 Verified review
2 months ago
Confirmed allergies that I already knew, and confirmed allergies I suspected I was allergic to. Very quick results too which was truly amazing!
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 Verified review
1 month ago
Things I know I’m allergic to did not show
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 Verified review
3 months ago
Easy to use and helpful in avoiding the adverse effects of allergies and intolerances
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Answer by Lifelab Testing
2 months ago
Thank you for your review, Hugh! We are very happy to hear you found the testing easy and helpful.
 Verified review
4 months ago
Took a while to process and had to chase twice, potentially this was as a result of postal delays
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Answer by Lifelab Testing
4 months ago
Thank you for your review. We are sorry to hear your sample was delayed in reaching our lab. If you do have any questions related to your results, please do reach out to our team at info@lifelabtesting.com and we will be more than happy to assist.
 Verified review
4 months ago
Tracking section doesn’t work only got report once emailed
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Answer by Lifelab Testing
3 months ago
Thank you for your review. We are very sorry to hear the tracking was not working for your order. If you do have any further concerns, please do not hesitate to contact our team at info@lifelabtesting.com who will be more than happy to advise.
 Verified review
10 months ago
The Lifelab testing showed multiple IgE inhalant allergies plus cross reacting and other foods - 28 out of the 40 tested showed a problem. In order not to exclude large areas of my diet and to check,, I followed up with an ISAC component allergen test for 112 allergens at a well respected large laboratory in London and that test didn't show any IgE reactions at all. Who am I supposed to believe?
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Answer by Lifelab Testing
7 months ago
Thank you for the review. Our team did reach out via email to advise on the difference between the tests undertaken. As the different labs test for different components, the two test reports cannot be compared. If you do have any further questions or concerns, please do not hesitate to contact our customer service team at info@lifelabtesting.com
 Verified review
9 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
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Answer by Lifelab Testing
7 months ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
 Verified review
9 months ago
The product delivery and customer service was very good although you do have to chase to the free nutrition review which I feel is slightly unethical as it’s part of the package. The nutritionist was clearly very knowledgeable and I was interested in her feedback. I am however slightly skeptic about the results as things which I have eaten for years without an issue showed as an allergy.
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Answer by Lifelab Testing
8 months ago
Thank you for the review, we really appreciate it! We're glad you found the testing quick and easy and are happy with our customer service. Due to a high number of customers choosing to take some time after receiving their results before taking up their nutritional therapist session, these are free for the customer to contact our team to arrange in their own time. We're happy to hear you found the service was helpful!
 Verified review
1 year ago
Satisfied with the delivery of the test result however the process was not as seamless as it is supposed to be. - The status of the test kit did not synchronise. It has never changed to 'in the lab' - 'processing'. - My test has included a consultation with nutritionist but I have never receieved as such.
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Answer by Lifelab Testing
1 year ago
Hi, we are very sorry for the error from the lab, not updating. However the NT appointment is for you to book, and our Customer Service team have phoned you twice to try and make this appointment. We hope once you speak to the team, you'll be so kind as to amend this review.
 Verified review
1 year ago
The package was delivered very quickly and instructions were very clear. Simple to return and results were issued very quickly. Excellent service and highly recommended
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
9 months ago
I had an issue with the needle being too small to get the amount of blood required, but the live chat was very helpful and the issue was sorted very quickly.
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Answer by Lifelab Testing
7 months ago
Thank you for your review! We are glad your testing experience has been positive!
 Verified review
10 months ago 
Pleased I took the test. I found out I have casein intolerance and egg white. Cutting out dairy has made a huge difference to my IBS.
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad our testing could help!
 Verified review
9 months ago
still haven't got round to trying it but they helper me when I needed it Great customer service Great product great idea
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Answer by Lifelab Testing
8 months ago
Thank you for your review. We are glad your customer service experience has been positive. If you do require any further assistance when completing your test, please do not hesitate to contact the team, who are more than happy to help!
 Verified review
1 year ago 
Fantastic service all round Found out I am intolerant to eggs Makes my life easier now I no
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.