Reviews for lifelabtesting.com



Excellent

4.66/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 64 Trusted Shops reviews collected since 28/05/2018.
In total, lifelabtesting.com has already collected 64 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
09/08/2018
Date of order
13/07/2018
09/08/2018
The only issues were that the blood collection process was certainly not painless, though this may be unavoidable, and the products selection makes it difficult to know where to start because there are no 'second-stage' products if, as in our case, you get a full test but it only shows one, strong intolerance to kidney beans and there is no way to then test for more similar foods.
4.67
Excellent

lifelabtesting.com replies: 13/08/2018
Thank you for your review. Yes, this is the least painful way of collecting the sample. We're sorry to hear this. We do have an expert customer service team on hand 24/5 and a nutritionist available to offer support on which test will be most beneficial to you and for a more in depth insight into your results. Please email our team if a chat with our nutritionist is of interest to you.

Date of publication
08/08/2018
Date of order
25/07/2018
08/08/2018
Excellent service, quick delivery of test kit and subsequent results
5.00
Excellent

lifelabtesting.com replies: 13/08/2018
Thank you for your great review.

Date of publication
06/08/2018
Date of order
23/07/2018
06/08/2018
Really good service, quick, easy & friendly. Me & my husband have both done the complete body test. We’ve done it to hopefully help shed some light into our children’s health issues (allergies). We’ve found the service so helpful & informative.
5.00
Excellent

lifelabtesting.com replies: 13/08/2018
Amazing, thank you for your review. We're so happy we were able to help you.

Date of publication
03/08/2018
Date of order
20/07/2018
03/08/2018
The actual service is amazing and I very quickly found out what foods I was intolerant to (which I had already suspected). The only issue I had was with the method of obtaining blood sample, personally I found it very difficult to get required amount of blood. Spoke to customer service and they were fab and confirmed I luckily had enough for the chosen test and everything else was a doddle.
4.67
Excellent

lifelabtesting.com replies: 06/08/2018
Amazing, thank for this great review. Some people do struggle to collect the blood sample, we do offer all the support we can in order to make the experience as simple and smooth as possible for our fab customers. We're so happy to hear you managed to get enough blood to be tested and that you enjoyed your experience with us.

Date of publication
03/08/2018
Date of order
19/07/2018
03/08/2018
Very quick service and fantastic customer service
5.00
Excellent

lifelabtesting.com replies: 06/08/2018
Thanks for this great review. We're so happy you enjoyed your experience with us.

Date of publication
02/08/2018
Date of order
19/07/2018
02/08/2018
I did basic allergy test with lifelabtesting. This basic panel actually contains wide range of most common allergies that we come across every day. It was easy to register the sample and had my results in less than a week. I found out I had IgE antibodies against food I could not tolerate, but had couple of surprises as well. Going to try elimination diet and see how I feel
5.00
Excellent

lifelabtesting.com replies: 06/08/2018
Thank you for your fab review. It's amazing to know we could help you discover your allergies and intolerances. Please let us know how you get on with your elimination diet.

Date of publication
30/07/2018
Date of order
16/07/2018
30/07/2018
Brill service. I had a problem taking the blood and another kit was put in post immediately. Very impressive service .
5.00
Excellent

lifelabtesting.com replies: 31/07/2018
Amazing, thank you for your fab review.

Date of publication
27/07/2018
Date of order
06/07/2018
27/07/2018
I was super impressed by the efficiency, packaging, instructions and presentation of results. The website is fantastic and I loved the full experience. The only thing I can't comment on is the accuracy - generally I agree with some of the intollerances but not sure about a few of the allergies. Definitely recommend doing it though, v interesting
4.67
Excellent

lifelabtesting.com replies: 30/07/2018
Thank you for your fab review Hayley. If you are wanting further advice and support with your results, we can put you in touch with our nutritionist who will be more than happy to help. If this is of interest to you, please get in touch with customer service using the live chat option on our website and somebody on our expert customer service team will be happy to help.

Date of publication
27/07/2018
Date of order
13/07/2018
27/07/2018
Had multiple issues trying to activate my account. Currently still trying to retrieve test results 9 days after posting
1.00
Very Poor

lifelabtesting.com replies: 30/07/2018
Thank you for your review. We apologise for any inconvenience. I have just checked our online system and your results were sent out to you on the 23/07/18. You will need to log into your Lifelab account and your results will be available for you to see. If not, please contact us via the live chat option on our website and somebody on our expert customer service team will be happy to help.

Date of publication
26/07/2018
Date of order
12/07/2018
26/07/2018
As suspected, I am more than just allergic to corn. It helped with a quick referral to an allergist. Thank you
5.00
Excellent

lifelabtesting.com replies: 30/07/2018
Thank you for this great review.

Date of publication
24/07/2018
Date of order
16/04/2018
24/07/2018
I had a great experience with Life Lab Testing. The kit was the easiest to use and I already feel so much better taking out the foods I wasn't reacting well with. Everything in the kit is helpful and convenient. Thank you
5.00
Excellent

lifelabtesting.com replies: 26/07/2018
Brilliant, thank you for your fab review. It's amazing to know we have helped you feel much better.

Date of publication
21/07/2018
Date of order
08/06/2018
21/07/2018
My results showed that I am mildly intolerant to items that used to eat every day. I decided to remove them from my diet for a while and I do seem to be having less stomach problems.
5.00
Excellent

lifelabtesting.com replies: 23/07/2018
Amazing, thank you for your review. We're so happy we were able to help you feel better.

Date of publication
19/07/2018
Date of order
05/07/2018
19/07/2018
Very good
5.00
Excellent

lifelabtesting.com replies: 20/07/2018
Thank you for your fab review.

Date of publication
17/07/2018
Date of order
02/07/2018
17/07/2018
The results proved what I'd known for a long time but didn't know what the route cause was until now. So many thanks.
5.00
Excellent

lifelabtesting.com replies: 18/07/2018
Thank you for you review. That's our pleasure.

Date of publication
16/07/2018
Date of order
02/07/2018
16/07/2018
Happy with the experience in general
5.00
Excellent

lifelabtesting.com replies: 17/07/2018
Thank you for this great review.

Date of publication
07/07/2018
Date of order
23/06/2018
07/07/2018
Very helpful and quick service
5.00
Excellent

lifelabtesting.com replies: 09/07/2018
Thank you for your great review.

Date of publication
29/06/2018
Date of order
28/03/2018
29/06/2018
Test really helped me, support was fantastic, reply to follow-up emails very thorough
5.00
Excellent

lifelabtesting.com replies: 03/07/2018
Thank you for this fab review. We're so pleased you enjoyed your experience with us.

Date of publication
27/06/2018
Date of order
28/03/2018
27/06/2018
Brilliant personalised service that has changed my life, thank you so much

I wasn't sure what test to take so a nutritionist spoke to me to recommend the correct one. The results were easy to understand and I took all 11 foods out of my diet and I haven't been so well in 22 years My psoriasis is nearly gone, all toilet troubles have disappeared, tiredness out the window and I've lost 1.5 ston
5.00
Excellent

lifelabtesting.com replies: 28/06/2018
Wow, thank you for this amazing review Congratulations on the weight loss, and it's amazing that your psoriasis has almost cleared up. It's great to know that we were a part of you leading a healthier lifestyle. We would love to feature your incredible story on our social media, please get in touch through social media or our website and we can go from there.

Date of publication
27/06/2018
Date of order
02/03/2018
27/06/2018
The product was delivered as was stated, however had real trouble attaining sufficient blood using the middle prick devises Eventually ended up using a sewing needle (well sterilised). The results were a slight issue getting of the website however the customer services persons were brilliant and very prompt as assisting Absolutely could not fault their customer service Results report was excel
4.00
Good

lifelabtesting.com replies: 28/06/2018
Thanks for your fab review. If you do take one of our tests again in the future and struggle to retrieve any blood, please contact customer service and we will happy to sort out further equipment for you to complete your test.

Date of publication
27/06/2018
Date of order
14/05/2018
27/06/2018
I had a great experience - very professional. A great product.
5.00
Excellent

lifelabtesting.com replies: 28/06/2018
Fab, thanks for you review. It's amazing to hear you enjoyed your experience with us.

Date of publication
27/06/2018
Date of order
01/05/2018
27/06/2018
I’m over the moon with the level of service I received, the live chat team were very helpful when I was struggling to register my kit but it was soon sorted. Thank you Lifelab
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thank for your fab review. It's amazing that you enjoyed your experience with Lifelab.

Date of publication
26/06/2018
Date of order
30/05/2018
26/06/2018
Cracking
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Fab review, thank you.

Date of publication
26/06/2018
Date of order
18/06/2018
26/06/2018
Great customer service over social media, solid team
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for your great review It's fab that you got to experience our expert customer service

Date of publication
26/06/2018
Date of order
30/05/2018
26/06/2018
Really happy to have done the test .would recommend it to anyone who is looking to improve their health .
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for your review, amazing to see that you were happy with your Lifelab experience.

Date of publication
26/06/2018
Date of order
10/02/2018
26/06/2018
Good clear results and easy tests done at home. Phone helpline after completing blood test was helpful to explain precisely what foods to avoid due to allergy.
4.00
Good

lifelabtesting.com replies: 27/06/2018
Amazing to hear that you enjoyed your experience with us, thank you for your review. We're glad we could help you discover what foods to avoid in order to lead a happier lifestyle.

Date of publication
26/06/2018
Date of order
28/05/2018
26/06/2018
Fast delivery and turn around of results
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Amazing, thanks for your review.

Date of publication
26/06/2018
Date of order
16/05/2018
26/06/2018
I have suffered with migraines for years. I always suspected dairy was a trigger. So i had substituted cows milk for almond milk. I was shocked to discover I am intolerant to almonds.
I have cut almonds & nuts out my diet & my headaches have drastically improved
Quick and efficient service. Thank you
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Amazing news, we're glad to hear that we have helped you to discover your intolerances and improve your migraines. Thanks for this fab review, it would be great if we could feature you and a testimonial of your journey on our social. If you are interested, please contact us using the email on our website and we can go from there, thank you.

Date of publication
26/06/2018
Date of order
16/04/2018
26/06/2018
Very unexpected foods causing me problems, now I know what they are and can limit or avoid them I feel so much better thank you
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for this great review. It makes us really happy to know that we have helped you to source the foods that were causing you a problem and that you're starting to feel better.

Date of publication
26/06/2018
Date of order
01/06/2018
26/06/2018
absolutely spot on, very quick and getting the report showing no issues, makes it even better
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for your fab review.

Date of publication
26/06/2018
Date of order
09/02/2018
26/06/2018
Amazing Company
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for your fab review.

Date of publication
26/06/2018
Date of order
09/02/2018
26/06/2018
The test was quick and simple, the results came quick and was quite surprised with some of the foods I have issues with but after only a couple of days of avoiding them they are already making a difference.
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Amazing to hear that you're already feeling and seeing the difference from taking one of our Lifelab tests, thank you for your review.

Date of publication
26/06/2018
Date of order
07/06/2018
26/06/2018
A really great service I received the package quickly and the instructions were clear. Obtaining the required blood sample can be tricky and take a little time, but persist I sent my blood sample on the Monday - received my results by Thursday. A really good and useful service
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Amazing to hear that you had a great experience with us, thank you for your review. You're right, the blood sample can be tricky but if you are persistent like you say and follow our tips and tricks, the blood will come.

Date of publication
26/06/2018
Date of order
20/02/2018
26/06/2018
Fantastic Have felt tired and sluggish for ages, now I know why. Never felt better
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Brill, thanks for your review. it's amazing to know we can make our customers feel great again.

Date of publication
26/06/2018
Date of order
12/04/2018
26/06/2018
Yes, really helpful to find out I have 20 food intolerances, 10 of them severe,no wonder I wasn't feeling good 4 stars on delivery, fast arrival but, results took ages as they had a problem.
4.67
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for this great review, we apologise for the delay in you receiving your results. It's amazing to know that we helped you to discover your intolerance's, and we hope you can now lead a healthier lifestyle.

Date of publication
26/06/2018
Date of order
09/06/2018
26/06/2018
Great customer service the only problem i had was taking the test was to bleed enough when pricking the finger, with the 2 devices given it was enough.
4.33
Good

lifelabtesting.com replies: 27/06/2018
Perfect, thanks for your fab review. You'd be surprised at how many people struggle to get enough blood but we are always on hand to help and offer our support.

Date of publication
26/06/2018
Date of order
17/05/2018
26/06/2018
The test was reasonably easy to do and the test results came back very quickly. The results were clear to read and easy to understand. I had some queries regarding what to eat as a result of the test and Lifelabtesting were very helpful with this.
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for this fab review, it's amazing to know we have helped you to understand your results in order for you to lead a healthier lifestyle.

Date of publication
26/06/2018
Date of order
13/06/2018
26/06/2018
Very helpful at customer service (as I had to contact them re an issue I had) and got a new package sent within a few days.
Excellent all way round.
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thank you for your review, it's great to know you enjoyed your experience with us and that you got to interact with our amazing customer service team.

Date of publication
26/06/2018
Date of order
26/04/2018
26/06/2018
Strongly recommend, great service and easy to use test, really starting to feel the benefits of changing my diet. Thanks very much LifeLab Teating
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for this fab review. It's amazing to hear you have seen the benefits from taking one of our Lifelab tests.

Date of publication
26/06/2018
Date of order
20/03/2018
26/06/2018
Fire class product
5.00
Excellent

lifelabtesting.com replies: 27/06/2018
Thanks for the great review.

Date of publication
26/06/2018
Date of order
28/03/2018
26/06/2018
BECAUSE YOU WERE UPDATING YOUR SYSTEM, I HAD TO CHASE YOU SEVERAL TIMES. IN THE END I WAS TOLD THAT I WOULD GET 50 REFUND WHICH I NEVER RECEIVED.

WOULD NOT RECOMMEND TO ANYONE ELSE.
1.00
Very Poor

lifelabtesting.com

Contact
PO Box 8164
DE74 2BZ Derby
United Kingdom
info@lifelabtesting.com
lifelabtesting.com
Owner
Lifelab Testing LTD
Unit 1a Bonnington Complex, Trent Lane Industrial Estate, Castle
DE74 2NP Donington, Derbyshire
United Kingdom
Trade register
Companies House 11011268
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with lifelabtesting.com in their own words.

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