Reviews for lifelabtesting.com



Excellent

4.57/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 117 Trusted Shops reviews collected since 28/05/2018.
In total, lifelabtesting.com has already collected 117 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/11/2018
Date of order
30/10/2018
21/11/2018
Extremely dissapointed. From incorrect activation codes...failed tracking through their systems, delays ,delays and more delays. For the cost this is a joke. What more can I say. Would the results even be reliable....who knows?
1.00
Very Poor

Date of publication
21/11/2018
Date of order
07/11/2018
21/11/2018
Very difficult to get enough blood (followed instructions and watched video) out ended up going to boots for more lancets. Posted on Monday first class in their envelope now the following Wednesday and still no test results just in the lab status for almost a week.
2.67
Fair

Date of publication
20/11/2018
Date of order
24/10/2018
20/11/2018
The Lancet broke so my son contacted you. You sent a new kit. When he tried to use it it stated it was unregistered. He emailed as chat was not available but has had no answer. At the moment the test has been paid for but is unusable.
2.33
Poor

Date of publication
19/11/2018
Date of order
29/10/2018
19/11/2018
Excellent, just as described, already feeling better after cutting out some flagged items
5.00
Excellent

lifelabtesting.com replies: 20/11/2018
Thank you SO glad we could help you with your problems Thank you for the excellent review

Date of publication
16/11/2018
Date of order
29/10/2018
16/11/2018
After taking this test I have found out I have an allergy to wheat and almonds . I now eat from the gluten free range of foods and my skin has cleared up and my scalp and my tummy no longer hurts. Doctors said it was rosea/ecsema then last five years, stress rashes. How wrong was they It's all clearing up for first time in years No more steroid creams for me :) highly recommend. Worth the money.
5.00
Excellent

lifelabtesting.com replies: 20/11/2018
Wow Thank you so much for an AMAZING review We are delighted we could assist you in finding the cause of all of your problems to help you make a change to your life We're thrilled for your recommendation Thank you

Date of publication
14/11/2018
Date of order
25/10/2018
14/11/2018
having had my results explained I understand them better although it wasn’t how I expected them to be
4.33
Good

lifelabtesting.com replies: 20/11/2018
Thank you for the good review, we're glad we could explain your results further and assist you in anyway you need.

Date of publication
13/11/2018
Date of order
30/10/2018
13/11/2018
Excellent service.
5.00
Excellent

lifelabtesting.com replies: 20/11/2018
Thank you very much for the fab review

Date of publication
12/11/2018
Date of order
04/07/2018
12/11/2018
spent £100 on this product, stabbed my hand several times to get enough blood out, its been 4 months and i haven't heard back from them with my results, they've even removed my email off the database. what a joke
1.00
Very Poor

lifelabtesting.com replies: 13/11/2018
I’ve looked into this account for you and can see that you have set up your account in a different email address to the one you purchased on. I have sent you the details of how to access your results, which have been ready for you since the 13th August. We have a customer service team available 24 hours a day. We’d really love it if you could take the time to amend this review, in light of this.

Date of publication
08/11/2018
Date of order
25/10/2018
08/11/2018
Great fast reliable service
5.00
Excellent

lifelabtesting.com replies: 13/11/2018
Thank you so much for the GREAT review Glad to see we could help.

Date of publication
05/11/2018
Date of order
22/10/2018
05/11/2018
Excellent and easy process right from the start. Would definitely recommend. It’s early days since receiving my results so difficult to say whether my intolerances and elimination diet will work for me but it’s now given me the knowledge to be aware of what foods I should avoid and am interested to see the results
5.00
Excellent

lifelabtesting.com replies: 06/11/2018
Wow Thank you so so much for the amazing review We are delighted we could help you gather the knowledge through your results. Thank you for the recommendation and all the best in the future with your elimination diet.

Date of publication
05/11/2018
Date of order
21/10/2018
05/11/2018
Fast and reliable, thank you.
5.00
Excellent

lifelabtesting.com replies: 06/11/2018
Thank you so much for the excellent review

Date of publication
03/11/2018
Date of order
18/10/2018
03/11/2018
Everything was great apart from your customer service/online chat service.
4.00
Good

Date of publication
02/11/2018
Date of order
18/10/2018
02/11/2018
My son had skin problems from a young age.so this will help us eliminate the issue . He is getting better already as we have avoided those foods . (We had the complete body test )
4.33
Good

lifelabtesting.com replies: 06/11/2018
Thank you for your great review, We are delighted that we could help you and your son with his skin problems. Many thanks once again.

Date of publication
30/10/2018
Date of order
16/10/2018
30/10/2018
Brilliant thank you
4.67
Excellent

lifelabtesting.com replies: 06/11/2018
Thank you for the fab review

Date of publication
22/10/2018
Date of order
30/09/2018
22/10/2018
Very impressed Results came back the next week, thankfully only a few items identified but will certainly change my eating habits as a result Thankyou.
5.00
Excellent

lifelabtesting.com replies: 25/10/2018
Thank you for the great review, We are glad we could help you find your intolerance items and to change your diet in the future to become a healthier you Thank you

Date of publication
22/10/2018
Date of order
19/08/2018
22/10/2018
Firstly I experienced great difficulty extracting the amount of blood needed from the lancet prick . I was then contacted telling me the blood had turned black, I had asked if there was a reason for this to help me with the next one.
I therefore went to my surgery for help with this when I was told it would be difficult to extract the amount of blood needed for a test with only a lancet prick.
2.00
Poor

Date of publication
19/10/2018
Date of order
05/10/2018
19/10/2018
Excellent service, my results were returned very quickly. I have made some diet changes which have improved my life significantly, thank you. Highly recommend
5.00
Excellent

lifelabtesting.com replies: 25/10/2018
Wow Thank you for the fantastic review We are over the moon we could make such a big impact for you and your future. Thank you for the recommendation and great 5 star review

Date of publication
17/10/2018
Date of order
17/10/2018
17/10/2018
Great service. Results were interesting and time with the nutritionist was well worth it
5.00
Excellent

lifelabtesting.com replies: 25/10/2018
Thank you for your amazing review We are delighted we could help find your results and take full use of our aftercare through our nutritionist

Date of publication
16/10/2018
Date of order
01/10/2018
16/10/2018
Excellent
5.00
Excellent

lifelabtesting.com replies: 25/10/2018
Thank you for the great review

Date of publication
13/10/2018
Date of order
23/09/2018
13/10/2018
Delivery; customer service and communication excellent; report easy to read and understand; well presented; not easy to get enough blood out of my finger using the clicker provided
4.67
Excellent

lifelabtesting.com replies: 16/10/2018
Thank you for the great review We are delighted we could help

Date of publication
07/10/2018
Date of order
23/09/2018
07/10/2018
Great
5.00
Excellent

lifelabtesting.com replies: 09/10/2018
Thank you

Date of publication
07/10/2018
Date of order
23/09/2018
07/10/2018
Fast Delivery and results.
5.00
Excellent

lifelabtesting.com replies: 09/10/2018
Thank you for the great review

Date of publication
04/10/2018
Date of order
10/09/2018
04/10/2018
This was a very professional and slick service. I would definitely recommend it.
5.00
Excellent

lifelabtesting.com replies: 09/10/2018
Thank you for the great review, we're glad you enjoyed our service

Date of publication
03/10/2018
Date of order
10/09/2018
03/10/2018
Very easy to order on line, delivery with 3 days, clear instructions with illustrations. Results were ready 2 days after posting sample. Brilliant service. I was surprised at one of the high intolerance levels of something that I was eating and within a few days of eliminating the allergen I started to see a difference in my symptoms.
5.00
Excellent

lifelabtesting.com replies: 04/10/2018
Amazing Thank you for this great review. It makes us so happy to know we have helped you to feel better and lead a symptom-free life. Thanks again for your review, we love our customers.

Date of publication
28/09/2018
Date of order
14/09/2018
28/09/2018
The delivery was quick, customer service was ace when I had questions about my results and the results were super quick too. Recommending to my family and friends
5.00
Excellent

lifelabtesting.com replies: 01/10/2018
Wow, thank you for your very kind words and great review. We are delighted to have helped and thank you greatly for your recommendation to your friends and family

Date of publication
27/09/2018
Date of order
13/09/2018
27/09/2018
Excellent service
5.00
Excellent

lifelabtesting.com replies: 01/10/2018
Thank you for the review

Date of publication
27/09/2018
Date of order
01/09/2018
27/09/2018
Great service throughout, quick and easy to use kits. My results came back with a lot of high reactions to different foods including Gluten, Milk, Eggs... I was concerned with changing my diet so much to remove these foods but the customer service and after care were fantastic, I Spoke to Sian, lifelabs nutritionist who re assured me & provided me a lot of helpful information. Highly recommended.
5.00
Excellent

lifelabtesting.com replies: 01/10/2018
Wow, What an amazing review, We are delighted that we could help you find your problems and work so well with our aftercare team. We are all about helping our customer discover allergies you were totally unaware about. We're delighted we could help

Date of publication
26/09/2018
Date of order
12/09/2018
26/09/2018
Brilliant, got to the bottom of a long standing problem with foods, thank you.
5.00
Excellent

lifelabtesting.com replies: 01/10/2018
This is great to hear, thank you for the great review and we are delighted we could help.

Date of publication
25/09/2018
Date of order
10/09/2018
25/09/2018
Very good
5.00
Excellent

lifelabtesting.com replies: 01/10/2018
Thank you very much for the review

Date of publication
19/09/2018
Date of order
05/09/2018
19/09/2018
Amazing customer service, everything was so efficient and fast. Results came very quick also. Loved using life lab testing and Iv already recommended to friends and family. Thank you
5.00
Excellent

lifelabtesting.com replies: 21/09/2018
Thank you for the great review Its great to see about the egret experience you had in using our service again, thank you very much for the recommendation Here at Lifelab we wish you all the best in the future.

Date of publication
17/09/2018
Date of order
01/09/2018
17/09/2018
An amazing product and service from start to finish, I can now make educated decisions on my nutrition choices rather than just guess work.
5.00
Excellent

lifelabtesting.com replies: 21/09/2018
Thank you for the great review and your kind words We are delighted that we could help you and discover the root of your problems

Date of publication
17/09/2018
Date of order
03/09/2018
17/09/2018
Received goods fine but no LLT number and no response in a week to provide it
1.00
Very Poor

lifelabtesting.com replies: 21/09/2018
Thank you for your review. Apologies for any inconvenience, we believe this situation has now been dealt with by our team. Please let us know if there is anything else we can assist you with.

Date of publication
16/09/2018
Date of order
31/07/2018
16/09/2018
Excellent service from start to finish The test itself was very simple and easy to do. My results have helped me to tweak my nutrition and aid my performance and recovery. The in house team at Life Lab have gone above and beyond. They are true professionals and really care about what they are doing. 100 would recommend to anyone wanting to get the most out their nutrition.
5.00
Excellent

lifelabtesting.com replies: 17/09/2018
Wow That is so brilliant to hear. We are over the moon we could help you with your symptoms. Thank you for all your praise of our team here at Lifelab. We are all about helping people to solve their issue. Many thanks once again.

Date of publication
16/09/2018
Date of order
01/09/2018
16/09/2018
Such a quick and easy way to send your blood samples and get any intolerances checked. Super friendly and helpful team pleasure to do business with. Thanks Guys.
5.00
Excellent

lifelabtesting.com replies: 17/09/2018
Thank for your fab review. It's amazing that you enjoyed your experience with Lifelab.

Date of publication
15/09/2018
Date of order
01/09/2018
15/09/2018
Brilliant service. I got my results back a lot quicker than i thought. It was very easy to understand.
5.00
Excellent

lifelabtesting.com replies: 17/09/2018
Thank you very much for the great review. Pleasure to help

Date of publication
12/09/2018
Date of order
29/08/2018
12/09/2018
Really quick & great customer service
5.00
Excellent

lifelabtesting.com replies: 17/09/2018
Thank you for the great review

Date of publication
11/09/2018
Date of order
27/08/2018
11/09/2018
Excellent efficient service which provided results that are easy to interpret and understand.
5.00
Excellent

lifelabtesting.com replies: 17/09/2018
That is brilliant to hear We are thrilled we could provide you results and help you in the best way we know how Many thanks to the great review

Date of publication
11/09/2018
Date of order
28/08/2018
11/09/2018
Excellent help and advice from Paige. My results have been really good to help me know what I should stop eating/eat less of to help stop my bloating/breakouts.
5.00
Excellent

lifelabtesting.com replies: 17/09/2018
That's great to hear, were delighted we could help you find the cause of your problem. Thank you for the great review

Date of publication
08/09/2018
Date of order
25/08/2018
08/09/2018
Very efficient service and the results report was detailed and thorough. I am pleased that I now have some answers to why I have been experiencing symptoms and my suspicions as to trigger foods have now been confirmed. Thank you. Have already recommended you to others
5.00
Excellent

lifelabtesting.com replies: 10/09/2018
Thank you very much for your great review. We are delighted that we could give you the service you required and help you confirm your suspicions. Many thanks for the recommendation

Date of publication
08/09/2018
Date of order
25/08/2018
08/09/2018
I identified my allergies which is great
5.00
Excellent

lifelabtesting.com replies: 10/09/2018
Thank you for the kind review. We're glad we could help.

lifelabtesting.com

Contact
PO Box 8164
DE74 2BZ Derby
United Kingdom
info@lifelabtesting.com
lifelabtesting.com
Owner
Lifelab Testing LTD
Unit 1a Bonnington Complex, Trent Lane Industrial Estate, Castle
DE74 2NP Donington, Derbyshire
United Kingdom
Trade register
Companies House 11011268
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Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with lifelabtesting.com in their own words.

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