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certified since: 08/07/2019
updated on: 27/06/2022
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Reviews for Lifelab Testing
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the most relevant positive review
9 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
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the most relevant critical review
5 months ago
Still waiting on a response to my email requesting a refund.
Results contradicted tests ran by GP.
Really poor realiabity with results.
Nutritionist picked what she thought I was allergic to out of the numerous things it showed on the results. Suggested an elimination diet, again highlighting the poor realiabity of blood work.
Rang helpline had no answer.
Online team were quick to respond and helpful but that's the only positive in my experience.
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Reviews for Lifelab Testing
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Verified review
20 days ago
The test was easy and quick. I got results that were useful in helping me feel much better and target an elimination diet more effectively
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Answer by Lifelab Testing
7 days ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
Verified review
19 days ago
Fast delivery and results within 3-4 days. Great analysis in the results with helpful tips to support you going forward.
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Answer by Lifelab Testing
7 days ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
Verified review
4 days ago
we got the results back quickly and was really helpful. We had to chase up the nutritionist appointment though
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Verified review
15 days ago
Test was straight forward.thank you
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Answer by Lifelab Testing
7 days ago
Thank you for the 5-stars!
Verified review
7 days ago
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Verified review
1 month ago
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Answer by Lifelab Testing
21 days ago
Thank you for your review! We are glad you had a positive experience!
Verified review
2 months ago
Confirmed allergies that I already knew, and confirmed allergies I suspected I was allergic to. Very quick results too which was truly amazing!
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Verified review
3 months ago
The process was very slick and I received my results efficiently and quickly. The report was clear and easy to read but I felt there could have been a more in-depth explanation about the results and what they could mean for me.
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Answer by Lifelab Testing
2 months ago
Thank you for your review! We are very happy to hear you found the testing quick and easy.
If you purchased one of our complete test packages, you are entitled to a nutritional therapy session as part of your package. Alternatively, if you bought a basic test package, these are available to purchase for a small fee. Please do reach out to our team at info@lifelabtesting.com if you have any further questions or queries.
Verified review
3 months ago
The results are easy to understand and there is an explanation regarding them and diets. However, it took more than expected to get the results back.
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Answer by Lifelab Testing
3 months ago
Thank you for your review! We are very happy to hear you have found the report easy to understand. Our lab audit trail shows the samples was tested and results emailed within 48 hours of arriving at our labs. However, if you would like to reach out to our customer service team at info@lifelabtesting.com we can investigate this further for you.
Verified review
3 months ago
Easy to use and helpful in avoiding the adverse effects of allergies and intolerances
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Answer by Lifelab Testing
2 months ago
Thank you for your review, Hugh! We are very happy to hear you found the testing easy and helpful.
Verified review
9 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
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Answer by Lifelab Testing
7 months ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
Verified review
9 months ago
The product delivery and customer service was very good although you do have to chase to the free nutrition review which I feel is slightly unethical as it’s part of the package. The nutritionist was clearly very knowledgeable and I was interested in her feedback. I am however slightly skeptic about the results as things which I have eaten for years without an issue showed as an allergy.
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Answer by Lifelab Testing
8 months ago
Thank you for the review, we really appreciate it! We're glad you found the testing quick and easy and are happy with our customer service.
Due to a high number of customers choosing to take some time after receiving their results before taking up their nutritional therapist session, these are free for the customer to contact our team to arrange in their own time.
We're happy to hear you found the service was helpful!
Verified review
1 year ago
Struggled to get the required amount of blood - used both spikes’ but could have done with a 3rd one- need to follow the instructions more closely re exercising to get blood pumping!
Results come through quickly. Alarmed at how many intolerances I have- all dairy/most pulses and lemon?! But after 2 weeks of not suffering any IBS issues I do believe it’s working.. still early days -
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
Verified review
10 months ago
Ordering, delivery and instructions were good. I had great difficulty getting any blood droplets out. We used the two needles that were supplied but had to resort to sterilising needles and after the fourth finger managed to get the required amount of blood.
The results were very interesting and mostly what I had thought although there were a couple of surprises.
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Answer by Lifelab Testing
7 months ago
Thank you for the review! We're so glad we could get you the results you needed!
Verified review
10 months ago
I have eczema and roughly knew what foods and other things to avoid but needed scientific confirmation. Drawing blood from just the two given finger launcets wasn't enough so I bought a diabetic finger prick pen from Boots and really tried to increase my heart rate with more intense exercise. Despite this, I still think it was valuable for me
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad the testing has helped!
Verified review
1 year ago
The package was delivered very quickly and instructions were very clear. Simple to return and results were issued very quickly. Excellent service and highly recommended
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
Verified review
9 months ago
I had an issue with the needle being too small to get the amount of blood required, but the live chat was very helpful and the issue was sorted very quickly.
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Answer by Lifelab Testing
7 months ago
Thank you for your review! We are glad your testing experience has been positive!
Verified review
10 months ago
Bit slow getting the kit out but did process the test quite quickly and the results have been proved accurate so overall very pleased.
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Answer by Lifelab Testing
9 months ago
Thank you for your review!
I am very sorry the test kit took some time to reach you. The order was dispatched on the Friday before a bank holiday Monday on a tracked 48 hour delivery and therefore would have delayed the kit arriving by a day, in addition to the weekend.
We are very happy to hear you found the testing both quick and helpful!
Verified review
10 months ago
Pleased I took the test. I found out I have casein intolerance and egg white. Cutting out dairy has made a huge difference to my IBS.
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad our testing could help!
Verified review
9 months ago
still haven't got round to trying it but they helper me when I needed it Great customer service Great product great idea
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Answer by Lifelab Testing
8 months ago
Thank you for your review. We are glad your customer service experience has been positive.
If you do require any further assistance when completing your test, please do not hesitate to contact the team, who are more than happy to help!