Reviews for lifelabtesting.com
4.54/5.00
Excellent
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lifelabtesting.com - Lifelab Testing can discover your allergies and intolerances with a simple at-home blood testing kit.
Lifelab testing are the highest rated Allergy Testing company in the UK, and all our tests are exclusive to us. Our highest recommended test is our Complete Body test, this offers an all-round picture of what allergies or intolerances that may be affecting you.
Our knowledge and expertise as a company and our desire to help our customers lead happier, healthier lives makes us exceptional at what we do.
We strive for the very best accuracy and repeatability in our testing. We test the most commonly allergenic food and inhalant items as well as the most commonly intolerant food items, which are also the items that feature most heavily in our diets.
You can follow every step of the process on the online dashboard. You can contact us with your questions 24/7 via live chat. And once you have your results we’re on hand to help you implement these into your daily life.
Lifelab Testing has grown rapidly since being founded in the UK. The company now holds a presence in both Australia and the USA, and this is testament to our ability to cater to all customers.
Contact
Lifelab Testing LTD
PO Box 8164
DE74 2BZ Derby
United Kingdom
Trade register
Companies House 11011268
the most relevant positive review
2021-10-11T12:25:33Z 4 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
1 month ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
the most relevant critical review
2021-03-11T09:23:37Z 11 months ago
This is the best worst company that i have used. I ordered a pack and arrive a week later. Then did a sample and sent it off two weeks later sample hadn’t arrive and when I i demanded my money back. Suddenly tge sample arrive in the lab and they sent me the results which I didn’t believe so i had all allergies and in tolerance trsts done with the nhs and they test results that lifelab sent be wer
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Answer by lifelabtesting.com
10 months ago
Hi Hafiza, as explained over Customer Service, you did send these over the weekend which we would not recommend, as the Royal Mail delays the post. As the sample was delayed, and you explained you were unhappy, we added fast track for free to ensure that your results were much faster. We're sorry you have still given us a 1 star review.
Read the most relevant positive or most relevant critical review
Positive
Critical
2021-10-11T12:25:33Z 4 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
1 month ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
Read more
2021-03-11T09:23:37Z 11 months ago
This is the best worst company that i have used. I ordered a pack and arrive a week later. Then did a sample and sent it off two weeks later sample hadn’t arrive and when I i demanded my money back. Suddenly tge sample arrive in the lab and they sent me the results which I didn’t believe so i had all allergies and in tolerance trsts done with the nhs and they test results that lifelab sent be wer
lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
10 months ago
Hi Hafiza, as explained over Customer Service, you did send these over the weekend which we would not recommend, as the Royal Mail delays the post. As the sample was delayed, and you explained you were unhappy, we added fast track for free to ensure that your results were much faster. We're sorry you have still given us a 1 star review.
Read more
What other customers say about their experience with lifelabtesting.com
2022-01-11T08:03:06Z 9 days ago
Verified review|
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Answer by lifelabtesting.com
8 days ago
Thank you for your review. We are glad your testing experience has been positive.
2021-12-23T09:54:50Z 1 month ago
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for your review. We are glad your testing experience has been positive.
2021-12-23T09:42:55Z 1 month ago
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for your review. We are glad your testing experience has been positive.
2021-11-24T14:58:53Z 2 months ago
Verified review|
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Answer by lifelabtesting.com
2 months ago
Thank you for the review, we really appreciate it!
2021-10-26T06:19:47Z 3 months ago
The product delivery and customer service was very good although you do have to chase to the free nutrition review which I feel is slightly unethical as it’s part of the package. The nutritionist was clearly very knowledgeable and I was interested in her feedback. I am however slightly skeptic about the results as things which I have eaten for years without an issue showed as an allergy.
Verified review|
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Answer by lifelabtesting.com
2 months ago
Thank you for the review, we really appreciate it! We're glad you found the testing quick and easy and are happy with our customer service.
Due to a high number of customers choosing to take some time after receiving their results before taking up their nutritional therapist session, these are free for the customer to contact our team to arrange in their own time.
We're happy to hear you found the service was helpful!
2021-10-23T18:06:32Z 3 months ago
Easy and effective. A fantastic product and service.
Verified review|
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Answer by lifelabtesting.com
2 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
2021-10-11T12:25:33Z 4 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
Verified review|
lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
1 month ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
2021-09-22T18:17:36Z 4 months ago
Ordering, delivery and instructions were good. I had great difficulty getting any blood droplets out. We used the two needles that were supplied but had to resort to sterilising needles and after the fourth finger managed to get the required amount of blood.
The results were very interesting and mostly what I had thought although there were a couple of surprises.
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for the review! We're so glad we could get you the results you needed!
2021-09-28T16:59:59Z 4 months ago
I had an issue with the needle being too small to get the amount of blood required, but the live chat was very helpful and the issue was sorted very quickly.
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for your review! We are glad your testing experience has been positive!
2021-09-25T05:57:27Z 4 months ago
Bit slow getting the kit out but did process the test quite quickly and the results have been proved accurate so overall very pleased.
Verified review|
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Answer by lifelabtesting.com
4 months ago
Thank you for your review!
I am very sorry the test kit took some time to reach you. The order was dispatched on the Friday before a bank holiday Monday on a tracked 48 hour delivery and therefore would have delayed the kit arriving by a day, in addition to the weekend.
We are very happy to hear you found the testing both quick and helpful!
2021-09-23T06:49:11Z 4 months ago
Pleased I took the test. I found out I have casein intolerance and egg white. Cutting out dairy has made a huge difference to my IBS.
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for your review. We are glad our testing could help!
2021-10-20T09:31:32Z 4 months ago
still haven't got round to trying it but they helper me when I needed it Great customer service Great product great idea
Verified review|
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Answer by lifelabtesting.com
2 months ago
Thank you for your review. We are glad your customer service experience has been positive.
If you do require any further assistance when completing your test, please do not hesitate to contact the team, who are more than happy to help!
2021-10-15T15:46:58Z 4 months ago
Amazing.now I know what I’m allergic or intolerant to am feeling so much better!!!
Verified review|
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Answer by lifelabtesting.com
2 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
2021-09-22T17:40:57Z 4 months ago
Easy service and very quick
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for the review, we really appreciate it! We're happy you found the test simple, and your testing was completed quickly. We are glad we could help!
2021-09-21T08:22:04Z 4 months ago
Excellent for everything
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for the review, we really appreciate it! We're happy you found the testing helpful!
2021-09-22T15:08:34Z 4 months ago
Good
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for the review, we really appreciate it!
2021-09-26T06:22:07Z 4 months ago
The kit requires you to provide quite a lot of blood. Two lancets are provided. I found it impossible, despite following their instructions to the letter. I returned the kit and asked for a refund. I was offered more lancets. Not fit for purpose I'm afraid.
Verified review|
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Answer by lifelabtesting.com
4 months ago
Thank you for your review.
I am pleased to confirm we have listened to and acted on the feedback provided by customers regarding our lancets. We do now have a new supplier of much more effective lancets. Our team would be happy to dispatch a replacement vial and new lancets to you to complete your testing and have been in contact again via email. I hope this helps.
2021-03-09T07:55:44Z 11 months ago
Really impressed with the company, they sent another test out when I was unable to get any blood the first attempt and interesting results
The reason for 1 less star on goods and services is: 1) I never received a confirmation email for my results being ready, had to continually log in to check.
2) I was sold a nutritional follow up and have received nothing on this, I feel I may have to chase.
Verified review|
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Answer by lifelabtesting.com
10 months ago
Thank you for the four stars; we're so pleased we could help!
Just to help, 1, you are completely right; we did lose the connection for these alerts; this is now fixed, so thank you for bringing this to our attention.
2, as explained in your results, your NT session is for whenever you want; simply email info@lifeleabtesting.com, and we can organise this for you.
Thank you!
2021-08-10T08:58:10Z 6 months ago
Struggled to get the required amount of blood - used both spikes’ but could have done with a 3rd one- need to follow the instructions more closely re exercising to get blood pumping!
Results come through quickly. Alarmed at how many intolerances I have- all dairy/most pulses and lemon?! But after 2 weeks of not suffering any IBS issues I do believe it’s working.. still early days -
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for your review. We are glad your testing experience has been positive.
2021-09-12T06:51:00Z 5 months ago
I have eczema and roughly knew what foods and other things to avoid but needed scientific confirmation. Drawing blood from just the two given finger launcets wasn't enough so I bought a diabetic finger prick pen from Boots and really tried to increase my heart rate with more intense exercise. Despite this, I still think it was valuable for me
Verified review|
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Answer by lifelabtesting.com
1 month ago
Thank you for your review. We are glad the testing has helped!
Reviews for lifelabtesting.com
4.54/5.00
Excellent
How is the rating calculated?
Trustmark for lifelabtesting.com
Status:
updated on: 19/01/2022
certified since: 08/07/2019
lifelabtesting.com is checked and certified according to the Trusted Shops quality criteria
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At lifelabtesting.com, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about lifelabtesting.com
lifelabtesting.com- Logo - reviews
lifelabtesting.com - Lifelab Testing can discover your allergies and intolerances with a simple at-home blood testing kit.
Lifelab testing are the highest rated Allergy Testing company in the UK, and all our tests are exclusive to us. Our highest recommended test is our Complete Body test, this offers an all-round picture of what allergies or intolerances that may be affecting you.
Our knowledge and expertise as a company and our desire to help our customers lead happier, healthier lives makes us exceptional at what we do.
We strive for the very best accuracy and repeatability in our testing. We test the most commonly allergenic food and inhalant items as well as the most commonly intolerant food items, which are also the items that feature most heavily in our diets.
You can follow every step of the process on the online dashboard. You can contact us with your questions 24/7 via live chat. And once you have your results we’re on hand to help you implement these into your daily life.
Lifelab Testing has grown rapidly since being founded in the UK. The company now holds a presence in both Australia and the USA, and this is testament to our ability to cater to all customers.
Contact
Lifelab Testing LTD
PO Box 8164
DE74 2BZ Derby
United Kingdom
Trade register
Companies House 11011268