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Lifelab TestingReviews

: 430Good

4.07

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certified since: 08/07/2019
updated on: 27/06/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
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certified since: 08/07/2019
updated on: 27/06/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Lifelab Testing, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Lifelab Testing

54 verified reviews in the last 12 months

430 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
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the most relevant critical review


5 months ago
Still waiting on a response to my email requesting a refund. Results contradicted tests ran by GP. Really poor realiabity with results. Nutritionist picked what she thought I was allergic to out of the numerous things it showed on the results. Suggested an elimination diet, again highlighting the poor realiabity of blood work. Rang helpline had no answer. Online team were quick to respond and helpful but that's the only positive in my experience.
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Reviews for Lifelab Testing

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 Verified review
20 days ago
The test was easy and quick. I got results that were useful in helping me feel much better and target an elimination diet more effectively
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Answer by Lifelab Testing
7 days ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
 Verified review
19 days ago
Fast delivery and results within 3-4 days. Great analysis in the results with helpful tips to support you going forward.
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Answer by Lifelab Testing
7 days ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
4 days ago
we got the results back quickly and was really helpful. We had to chase up the nutritionist appointment though
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 Verified review
15 days ago
Test was straight forward.thank you
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Answer by Lifelab Testing
7 days ago
Thank you for the 5-stars!
 Verified review
7 days ago
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 Verified review
1 month ago
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Answer by Lifelab Testing
21 days ago
Thank you for your review! We are glad you had a positive experience!
 Verified review
2 months ago
Confirmed allergies that I already knew, and confirmed allergies I suspected I was allergic to. Very quick results too which was truly amazing!
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 Verified review
2 months ago
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Answer by Lifelab Testing
2 months ago
Thank you for your review. We are very sorry to see you are not satisfied with the service. After investigation, we cannot locate any correspondence from you with our team. If you do have any questions or queries, please reach out to our customer service team at info@lifelabtesting.com who will be more than happy to assist. We are always looking to improve our service.
 Verified review
3 months ago
The process was very slick and I received my results efficiently and quickly. The report was clear and easy to read but I felt there could have been a more in-depth explanation about the results and what they could mean for me.
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Answer by Lifelab Testing
2 months ago
Thank you for your review! We are very happy to hear you found the testing quick and easy. If you purchased one of our complete test packages, you are entitled to a nutritional therapy session as part of your package. Alternatively, if you bought a basic test package, these are available to purchase for a small fee. Please do reach out to our team at info@lifelabtesting.com if you have any further questions or queries.
 Verified review
3 months ago
The results are easy to understand and there is an explanation regarding them and diets. However, it took more than expected to get the results back.
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Answer by Lifelab Testing
3 months ago
Thank you for your review! We are very happy to hear you have found the report easy to understand. Our lab audit trail shows the samples was tested and results emailed within 48 hours of arriving at our labs. However, if you would like to reach out to our customer service team at info@lifelabtesting.com we can investigate this further for you.
 Verified review
3 months ago
Easy to use and helpful in avoiding the adverse effects of allergies and intolerances
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Answer by Lifelab Testing
2 months ago
Thank you for your review, Hugh! We are very happy to hear you found the testing easy and helpful.
 Verified review
3 months ago
I bought the intolerance test and I got ridiculous results: apparently I am 100% intolerant to Milk and consequently Gouda cheese but Emmental cheese is perfectly fine - 0% intolerance. How am I supposed to take this seriously when both of these cheeses are made of cows milk and the only difference is that for one skimmed milk is needed. But that’s the same protein ! Very disappointed ☹️
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Answer by Lifelab Testing
3 months ago
Thank you for your review. This is not uncommon, as harder cheeses such as cheddar, Swiss, and parmesan are lower in lactose - these being the cheeses the attached report shows lower reactions to. Our testing tests for whole extracts rather than certain proteins, to ensure a reaction is detected if any sensitivity present. If this is the lactose content your body is reacting to, these items will test lower due to the lower lactose levels. We can see from our systems you have not yet booked in your free nutritional therapist consultation as part of your test package. We would recommend reaching out to our customer service team at info@lifelabtesting.com to book this in. Our qualified nutrition team will be able to provide more information on the levels shown in your report.
 Verified review
9 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
Report review
Answer by Lifelab Testing
7 months ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
 Verified review
9 months ago
The product delivery and customer service was very good although you do have to chase to the free nutrition review which I feel is slightly unethical as it’s part of the package. The nutritionist was clearly very knowledgeable and I was interested in her feedback. I am however slightly skeptic about the results as things which I have eaten for years without an issue showed as an allergy.
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Answer by Lifelab Testing
8 months ago
Thank you for the review, we really appreciate it! We're glad you found the testing quick and easy and are happy with our customer service. Due to a high number of customers choosing to take some time after receiving their results before taking up their nutritional therapist session, these are free for the customer to contact our team to arrange in their own time. We're happy to hear you found the service was helpful!
 Verified review
1 year ago 
Struggled to get the required amount of blood - used both spikes’ but could have done with a 3rd one- need to follow the instructions more closely re exercising to get blood pumping! Results come through quickly. Alarmed at how many intolerances I have- all dairy/most pulses and lemon?! But after 2 weeks of not suffering any IBS issues I do believe it’s working.. still early days -
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
10 months ago 
Ordering, delivery and instructions were good. I had great difficulty getting any blood droplets out. We used the two needles that were supplied but had to resort to sterilising needles and after the fourth finger managed to get the required amount of blood. The results were very interesting and mostly what I had thought although there were a couple of surprises.
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Answer by Lifelab Testing
7 months ago
Thank you for the review! We're so glad we could get you the results you needed!
 Verified review
10 months ago
I have eczema and roughly knew what foods and other things to avoid but needed scientific confirmation. Drawing blood from just the two given finger launcets wasn't enough so I bought a diabetic finger prick pen from Boots and really tried to increase my heart rate with more intense exercise. Despite this, I still think it was valuable for me
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad the testing has helped!
 Verified review
1 year ago
The package was delivered very quickly and instructions were very clear. Simple to return and results were issued very quickly. Excellent service and highly recommended
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
9 months ago
I had an issue with the needle being too small to get the amount of blood required, but the live chat was very helpful and the issue was sorted very quickly.
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Answer by Lifelab Testing
7 months ago
Thank you for your review! We are glad your testing experience has been positive!
 Verified review
10 months ago
Bit slow getting the kit out but did process the test quite quickly and the results have been proved accurate so overall very pleased.
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Answer by Lifelab Testing
9 months ago
Thank you for your review! I am very sorry the test kit took some time to reach you. The order was dispatched on the Friday before a bank holiday Monday on a tracked 48 hour delivery and therefore would have delayed the kit arriving by a day, in addition to the weekend. We are very happy to hear you found the testing both quick and helpful!