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Top positive review
1 Jun 2023
Verified review
I have recently been trying to get a company that sells real elux 600 puffs sour apple, you would think that easy but 10 out of the 11 places I've used have been fake. You can tell by taste and the inner wrapping is white instead of the black elux sign. This is the only place that have sent me the real ones at a really amazing price. I've found my forever store now. Thank you uber vapes for selling honest products
Normally every time I order from Ubervape’s it’s a perfect 10 out of 10 order. Unfortunately when I received my parcel this time it was inside a clear bag from Royal Mail saying damaged goods and packaging. I do understand that Royal Mail must of damaged the parcel and it’s not Ubervape’s fault but I was a bit gutted to had two bottles less of juice and everything else was covered in juice .Luckily my new mod had its own packaging on the outside of the box. I didn’t think there was any point complaining to Royal Mail over a few quid but I thought if I wait for the review then I could explain then Ubervape’s could do something about it . Normally like I said previously every order before I reviewed a 5 out of 5 stars .
report to www.actionfraud.police.uk . immediately! and report to your bank for blocking money . Completely fraudulent, with fake royal mail tracking! I have never seen before like this !
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11 Nov 2023
Verified review
Delivery is dreadful, currently waiting on an order from a week ago!
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7 Nov 2023
Verified review
Disappointed. I didn’t get my parcel yet. The order should be here on Friday. I’ve emailed Royal Mail and Ubervipe to located my order as looks like the parcel been delivered to any other address and no one of them takes any action or replyed to my emails… unbelievable!
Should I go and check all the addresses in the village? I don’t think that’s my job.. it’s good when I paid for my order but when I have to get it no one says anything. Unbelievable!
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5 Nov 2023
Verified review
They seem to use snail post. Had to buy coils locally as my order has not yet been delivered.
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9 Oct 2023
Verified review
Don't use royal mail as very unreliable
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2 Oct 2023
Verified review
Not rec'd my order from the 25th September. Order shows as pending and the money has left my bank account. I have emailed them 4 times and not had a reply.
Really disappointed in the customer service as up until now never had a problem other than the odd pod that was faulty.
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3 Sept 2023
Verified review
Unhappy
I didn't receive everything I just got coils not the replacement pod 😔
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28 Aug 2023
Verified review
Poor heated cigarette
Nothing wrong with the company that I can see. Delivery was fairly quick but the product is poor. The heated cigarette is useless. Can hardly get a drag from it and after a couple attempts it runs out.
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16 Aug 2023
Verified review
Long standing customer
Have only ever given a positive response but most recent transaction was a disappointment, 1 wk after making order had to call to chase up, informed that order not dispatched due to one item not in stock, dispatched nxt day, makes me wonder when I would have received order had I not chased up, some coms on status of order would have been appreciated
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15 Aug 2023
Verified review
You have not answered my question
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9 Aug 2023
Verified review
I have payed for express delivery and received the package with delay
The capes bought are not good at all
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6 Aug 2023
Verified review
Prices very high
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19 Jul 2023
Verified review
Not all the items were in stock even though they showed on the website. They did not contact me just left a note in the packaging saying they had refunded the difference. A week later and still no sign of my money being refunded
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5 Jul 2023
Verified review
Not received my order yet!
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4 Jul 2023
Verified review
Still waiting for my order
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11 Jun 2023
Verified review
I never even received my parcel and I am nearly £50 down and no vape , will not be ordering from here again
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6 Jun 2023
Verified review
I ordered Golisi batteries, but they sent me some basic batteries and won't reply to my email about it.
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5 Jun 2023
Verified review
I haven't received my orders yet. So 1 star at present time.
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4 Jun 2023
Verified review
Still haven't received my order.
No email to confirm items have been dispatched
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