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Top positive review
11 Dec 2023
Verified review
I'm not a person for leaving a review but it this instance it deserves it.
When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy.
Awaiting my lovely tonics but will go elsewhere in future.
Just hoping I will actually receive them!
Lovely wines well packaged. Communication could improve just to let people know what is happening if there is a slight delay otherwise very good.
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12 Apr 2024
Verified review
Wine order
Easy to order.
Well packaged.
More info about delivery times would have been good as we had arranged to go out on the day we got delivery.
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10 days ago
Verified review
Wine is Fine but Delivery Needs Tweaking
Wine is fine but dropped a star since delivery people didn't supply a Two hour delivery slot which most carriers do nowadays.
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5 days ago
Verified review
Great service didn’t like the packing
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9 Apr 2024
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9 Apr 2024
Verified review
You should not take orders if you know you do not have the items in stock
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20 Mar 2024
Verified review
Easy to order
Quick delivery
Well pscked
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14 Mar 2024
Verified review
All delivered on time, well packaged
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8 Dec 2023
Verified review
Easy to use web site and reasonable prices and with quick shipping.
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22 Sept 2023
Verified review
Easy to order and quick delivery
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11 Dec 2023
Verified review
Just as advertised - easy!
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27 Nov 2023
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1 Nov 2023
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31 Oct 2023
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3 Oct 2023
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23 Sept 2023
Verified review
Disappointing, communication is key and easy!
Having waited over a week with no updates on my order I chased to find there was a delay with a few bottles (even when was showing in stock when I ordered) so they hadn't sent out or told me. Still wat8mg for those few bottles!
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16 Oct 2023
Verified review
Ordered over a week ago. Emailed to ask for dispatch date but no reply
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23 Dec 2023
Verified review
Items failed to arrive
Items didn't arrive and have still had no response from customer service!
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