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Top positive review
25 Sept 2023
Verified review
A very good good choice of lamps and excellent customer service! I gave 4 stars only because some lamp descriptions are not very accurate. I was interested in solid wood lamps but some say "wood" even thought it's wood imitation (some indeed say "wood like"). Also description "light" or "dark" wood is not sufficient and can be misleading. If a lamp is made of oak, rubber wood or bamboo it should be clearly explained because if I order let's say 3 lamps for the same room I want that they all are of the same wood e.g. all oak.
A week on after we paid for the order we still didn’t have any update, on the website it says processing snd it was processing since the day we paid. I had to call them to find out that they are waiting for one item out of eight to delivered from the manufacturer. It will take at least another week, then it will be another week for the order to be delivered to us. It would be nice to have a little email with update on the delivery situation.
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Reviews for illumination.co.uk
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28 Oct 2023
Verified review
Excellent service. Delivered in 2 days from Germany to UK
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21 Oct 2023
Verified review
Ordered and Delivered Promptly.
Can't really ask for much more, the product description was good, the article that arrived was exactly as quoted and well packaged. No complaints at all. Because of installation requirements I asked a question of the company and they responded next day. Need further recommendation - I'd use them again.
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16 Oct 2023
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Unacceptable delay in shipping order, requested order cancellation & refund, no response from supplier.
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9 Oct 2023
Verified review
Great light which looks good but could have done with being told the right E27 bulb to fit it as we wasted our money on a bulb that didn't fit. Instructions for sensor function weren't great but we managed to fiddle about and get it to work well.
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28 Sept 2023
Verified review
A week on after we paid for the order we still didn’t have any update, on the website it says processing snd it was processing since the day we paid. I had to call them to find out that they are waiting for one item out of eight to delivered from the manufacturer. It will take at least another week, then it will be another week for the order to be delivered to us. It would be nice to have a little email with update on the delivery situation.
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27 Sept 2023
Verified review
Easy installation, looks great! says exactly what is said on the tin and best of all the shipping was an ease... came quick too.. Thank you! Will buy here again.
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25 Sept 2023
Verified review
A very good good choice of lamps and excellent customer service! I gave 4 stars only because some lamp descriptions are not very accurate. I was interested in solid wood lamps but some say "wood" even thought it's wood imitation (some indeed say "wood like"). Also description "light" or "dark" wood is not sufficient and can be misleading. If a lamp is made of oak, rubber wood or bamboo it should be clearly explained because if I order let's say 3 lamps for the same room I want that they all are of the same wood e.g. all oak.
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11 Sept 2023
Verified review
Great company
Very easy and quick transaction from ordering to delivery
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3 Sept 2023
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Great quality and quick delivery
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30 Aug 2023
Verified review
not very happy at all, if this is German quality they can keep it, first of all the base is badly scratched, & I can't get it to work, I am left with a £143.95 ornament as it came with a continental plug so i had to change the plug to connect it to the mains which means that it won't be accepted on returns
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