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moonlightdesign.co.ukReviews

: 1,123Excellent

4.87

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certified since: 25/04/2013
updated on: 09/08/2022
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certified since: 25/04/2013
updated on: 09/08/2022
moonlightdesign.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At moonlightdesign.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for moonlightdesign.co.uk

197 verified reviews in the last 12 months

1,123 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
Although the lights were not totally what we expected we have decided to keep them and try them out in the summer in our gazebo. After informing the supplier they gave us excellent customer service and even offered to refund us. Would certainly deal with them again
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the most relevant critical review


1 year ago 
The tiffany table lamp arrived quickly and was well packed. However the colours of the lamp were very different to the ones in th e online picture. This lamp was bought specifically to match our existing tiffany ceiling lampshade and colours in the Liiberty material on our settees. The colours are not an a slight variation but totally different. Therefore the picture online is very deceptive .
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Reviews for moonlightdesign.co.uk

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 Verified review
5 months ago
Excellent experience. Ordered. They checked if it is physically in stock. Confirmed that it was. Delivered when they said it would be delivered. Excellent packaging. Would definitely order from them again. They would be my first “go to”
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 Verified review
4 months ago
Excellent customer service .the wall and ceiling lights are stunning , exactly what I was looking for . They went to great lengths to answer my queries. I would definitely use this company again . The speed of delivery was fantastic.
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10 months ago 
Ordering was easy but would have liked to know if the item was in stock when I placed the order I took the risk and had a quick delivery. I could have got a cheaper light but liked the design and now fitted it looks good
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 Verified review
1 year ago 
Sometimes things don’t always go to plan but the customer service I have received has been exceptional. I have no hesitation in recommending moonlight design and will be continuing to purchase goods through them.
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 Verified review
5 months ago
Prompt reply to query regarding a matching wall light. Goods arrived well packaged although delivery delayed a day as courier notified incorrect address (which it wasn't). Well pleased now light is up.
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 Verified review
1 year ago
Delivery was within 24hrs!!! And I absolutely love this light, would never have considered a light of this design, just happened to see it when scrolling. Beautiful workmanship....very pleased!!
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 Verified review
1 year ago
Lots of choice on website and good fast delivery. They were by far the lowest price on the light I wanted. Not put it up yet will hopefully do at the weekend, but looks very nice in packaging.
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 Verified review
11 months ago 
I ordered my light Thursday morning and it was delivered at 9.30am Friday! Amazing service and it looks absolutely beautiful. Very impressed - will recommend and use again.
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 Verified review
11 months ago 
Fantastic garden light products with first-class customer service. We love our garden lights, they have transformed our garden, we feel like we’re in the Mediterranean!
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5 months ago
Website was easy to order from and goods were received really quickly, Not able to rate the product at the moment as not yet installed but was pleased with product.
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 Verified review
9 months ago 
I bought a chandelier and it was delivered on time and well packed, as described and good quality. Overall my experience was good and I would recommend the company
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 Verified review
7 months ago
Very pleased with this purchase. User friendly website, excellent communication, fast delivery, carefully packaged and brilliant item that exceeded my expectations
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 Verified review
9 months ago
The delivery was very fast, packaging was great so everything stayed as it should in transit and the lamp looks really nice in our living room. No complaints!
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 Verified review
6 months ago
Really pleased with this light. Price was so much cheaper compared tonother websites but great light, well packaged and quick delivery with regular updates
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1 year ago 
Amazingly fast next day delivery !! A beautiful classy/modern mix light fitting. Superb quality and chrome finish. It look fabulous in my dining room.
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 Verified review
9 months ago
Bought this as a present for my daughter and was really pleased with the quality. There are others that are twice the price but this one is gorgeous
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7 months ago
We ordered two Delphine lampshades. Delivery was within two days of ordering. Yet to put the shades up as waiting for an electrician to fit them.
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6 months ago
Good price point and more importantly great service when there was an error with my delivery. Quickly and efficiently resolved on my behalf.
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 Verified review
11 months ago
First class customer service. I ordered a Tiffany lamp and it arrived the next day, we’ll packed and good tracking info. Highly recommended
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 Verified review
8 months ago
Such an efficient company. From order to dispatch they kept me fully updated and the light arrived so quickly! Would definitely use again.
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