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Top positive review
26 Feb 2024
Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying.
After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email.
No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed.
The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day.
Product great, delivery service awful.
Great products, great service, super quick despatch. Thanks!
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your fantastic review! We're thrilled to hear that you love our products, appreciate the service, and experienced a super-quick dispatch.
11 Nov 2023
Verified review
Great service
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your review! We're glad to hear that you had a great experience with our service
11 Nov 2023
Verified review
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for taking the time to leave us a 5* rating!
11 Nov 2023
Verified review
Proved a reliable company to deal with.
Quickly despatched items ordered. A reliable company to order from.
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your review! We're pleased to hear that you found us reliable and that your ordered items were quickly dispatched. Your satisfaction is important to us, and we appreciate your positive feedback.
10 Nov 2023
Verified review
Package arrived on time and was superbly packaged Excellent email back up.
What more do you need
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Answer by moonlightdesign.co.uk
10 Nov 2023
Thank you for your kind review! We're delighted to hear that your package arrived on time and was well-packaged. We strive to provide excellent service, and we appreciate your positive feedback.
10 Nov 2023
Verified review
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Answer by moonlightdesign.co.uk
10 Nov 2023
Thank you for taking the time to leave us a 5* rating!
9 Nov 2023
Verified review
Excellent service, very quick delivery, great prices, and will certainly use them again
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're delighted to hear that you were pleased with our excellent service, quick delivery, and competitive prices. It would be our pleasure to be of service to you again in the future.
9 Nov 2023
Verified review
Great customer service
Good prices, great product, good and responsive customer service
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your kind review! We're pleased to hear that you found our customer service, product and prices impressive. Your satisfaction is our priority.
8 Nov 2023
Verified review
Can’t believe how quickly we received our light , excellent service!
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're delighted to hear that you were impressed with the speed of delivery. Providing excellent service is important to us, and we're thrilled that you had a positive experience.
8 Nov 2023
Verified review
Happy
Easy to order and quick delivery
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're happy to hear that you had a positive experience with the ordering process and quick delivery.
8 Nov 2023
Verified review
Fast delivery
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're glad to hear that you were satisfied with the fast delivery.
8 Nov 2023
Verified review
Lamp
Hassle free and speedy prompt delivery, excellent
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Answer by moonlightdesign.co.uk
8 Nov 2023
Thank you for your lovely review! We're pleased to hear that you had a hassle-free experience with us and enjoyed the speedy delivery.
7 Nov 2023
Verified review
Excellent office/desk lamp with fast delivery. The best service for a happy customer!
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Answer by moonlightdesign.co.uk
7 Nov 2023
Thank you for your review! We're delighted to hear that you're enjoying your desk lamp and that the fast delivery added to your positive experience.
6 Nov 2023
Verified review
Great prices and service!
The service was great. The lady that dealt with me did everything to offer the best prices and make the system work, as I was having trouble to apply the discount. Their prices are quite competitive and with the extra discount I got the best offer in market.
Also very speedy delivery.
Highly recommended.
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Answer by moonlightdesign.co.uk
7 Nov 2023
Thank you for your kind words and 5-star review! We're thrilled to hear that you had a great experience with our service and pricing. We always aim to provide the best for our customers.
6 Nov 2023
Verified review
Efficient service. quick delivery, good quality product
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your positive feedback! We're pleased to hear that you found our service efficient and the product of good quality.
5 Nov 2023
Verified review
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you very much for taking the time to leave us a 5* rating!
4 Nov 2023
Verified review
Good Company To Deal With
Good price, good communication, prompt delivery.
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your positive feedback! We're delighted to hear about your positive experience with us.
4 Nov 2023
Verified review
Amazing customer service, helped me out with lights that were fitted 2 years ago and got damaged recently.
Advice and replacement parts sent within a week.
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your kind words! We're glad we could assist you with your lights. It's always our priority to provide excellent customer service.
3 Nov 2023
Verified review
Brilliant Service
Order was delivered the next day. Goods were of very good quality and excellent value.
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Answer by moonlightdesign.co.uk
3 Nov 2023
Thank you for your kind words! We're thrilled to hear that you received your order promptly and that you're satisfied with the quality and value. If you need anything else, please don't hesitate to contact us.
2 Nov 2023
Verified review
Order easy and quick delivery
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Answer by moonlightdesign.co.uk
3 Nov 2023
Thank you for your positive feedback! We're delighted to hear you had a seamless experience with us.
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