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Top positive review
26 Feb 2024
Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying.
After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email.
No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed.
The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day.
Product great, delivery service awful.
Thank you for your review! We appreciate your kind words about our service and helpful team members.
2 Dec 2023
Verified review
Easy to order and quick delivery
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Answer by moonlightdesign.co.uk
4 Dec 2023
Thank you for your review! We're glad to hear that your ordering experience was easy, and you received quick delivery.
1 Dec 2023
Verified review
Amazing light, fantastic quality and customer services. Would definitely use again with no hesitation.
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Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for your fantastic review! We're thrilled to hear that you love the light and found our quality and customer service helpful.
1 Dec 2023
Verified review
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Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
1 Dec 2023
Verified review
Beautiful lamp
Quick delivery. Arrived next day. Packaged well.
Beautiful floor lamp and reasonably priced. Much dearer on other sites.
Extremely happy with my purchase.
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Answer by moonlightdesign.co.uk
1 Dec 2023
Thank you for your review! We're thrilled to hear that you love your beautiful floor lamp and that it arrived quickly and well-packaged. We're delighted that you found it reasonably priced and are happy with your purchase.
30 Nov 2023
Verified review
It was great that someone answered the phone which is u usual nowadays. Beth was very helpful
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Answer by moonlightdesign.co.uk
1 Dec 2023
Thank you for your 5* review! We're pleased to hear that you appreciated the personal touch of having someone answer the phone, and we're glad Beth was very helpful.
30 Nov 2023
Verified review
Very good value, cheapest site I could find on the internet for the lights 8 bought. They were shipped out quickly.
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Answer by moonlightdesign.co.uk
1 Dec 2023
Thank you for your review! We're glad to hear that you found very good value and that we offered the most competitive prices for the lights you purchased. We appreciate your feedback and are pleased that the items were shipped out quickly.
30 Nov 2023
Verified review
Great Price Brilliant Service
We went on line to find the best price for the chandelier we wanted. That was Moonlight Design. Very straightforward, prompt and free delivery and the chandelier was securely packed on a pallet. Can’t fault them. Highly recommend.
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Answer by moonlightdesign.co.uk
30 Nov 2023
Thank you for your wonderful review! We're delighted to hear that you found a great price and experienced brilliant service with us. We appreciate your recommendation and are thrilled to have met your expectations. Thanks for choosing Moonlight Design!
30 Nov 2023
Verified review
Fantastic light highly recommend
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Answer by moonlightdesign.co.uk
30 Nov 2023
Thank you for your fantastic review! We're thrilled to hear that you love the light. Your recommendation means a lot to us.
30 Nov 2023
Verified review
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Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
29 Nov 2023
Verified review
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Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
28 Nov 2023
Verified review
Light fitting as described, perfect for our kitchen. Exactly what we wanted. Delivery much quicker than expected.
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Answer by moonlightdesign.co.uk
30 Nov 2023
Thank you for your review! We're thrilled to hear that the light fitting met your expectations and is perfect for your kitchen. We're also delighted that the delivery was quicker than anticipated.
28 Nov 2023
Verified review
Great item, well packaged and quickly posted.
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Answer by moonlightdesign.co.uk
30 Nov 2023
Thank you for your review! We're pleased to hear that you found the item well-packaged, and appreciated the quick postage.
26 Nov 2023
Verified review
good comminication.
good communication.
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for your review! We appreciate your feedback on our communication.
25 Nov 2023
Verified review
Incredibly fast service and always next day delivery. Highly recommend it
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for your wonderful review! We're delighted to hear that you appreciate our fast service and the reliability of next-day delivery. Your recommendation means a lot to us.
25 Nov 2023
Verified review
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for taking the time to leave us a 5* rating!
24 Nov 2023
Verified review
Exactly what it says on the tin
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for your review! We're glad to hear that our product and services lived up to expectations.
21 Nov 2023
Verified review
Collingwood H4 Pro downlights
Ordered some Collingwood downlights. Very competitive price, well packaged and arrived the next day. Great experience - again!
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for your review! We're thrilled you had a great experience with our Collingwood downlights—competitive pricing, packaging and next-day delivery. We appreciate your continued support and look forward to serving you again!
21 Nov 2023
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for taking the time to leave us a 5* rating!
17 Nov 2023
Verified review
Provided excellent advice over the phone and delivered items promptly
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Answer by moonlightdesign.co.uk
20 Nov 2023
Thank you for your kind words! We're pleased to hear that you found our phone advice helpful and that your items were delivered promptly.
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