I am always apprehensive when buying anything online as you never know what the outcome will be. However, I can honestly say that the Customer Service I experienced with Moonlight Design is one of the best I have ever had. I chose what I wanted, it was delivered within 2 days and the protective packaging meant there was no chance of breakage! Will be looking to purchase more!
The tiffany table lamp arrived quickly and was well packed. However the colours of the lamp were very different to the ones in th e online picture. This lamp was bought specifically to match our existing tiffany ceiling lampshade and colours in the Liiberty material on our settees. The colours are not an a slight variation but totally different. Therefore the picture online is very deceptive .
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3 months ago
Great choice of designs at competitive prices.
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3 months ago
Very rapid delivery and carefully packed.
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3 months ago
As described and good delivery
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3 months ago
Delivery fast and undamaged.
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3 months ago
Beautiful light fitting
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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4 months ago
Found the lights I wanted at a competitive price. Kept informed on delivery, lights arrived quickly and when one arrived missing a part, they were super quick in sending out the extra part; it arrived in the post the day after I contacted them. Excellent customer service, would definitely use Moonlight again.
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4 months ago
Excellent experience. Ordered. They checked if it is physically in stock. Confirmed that it was. Delivered when they said it would be delivered. Excellent packaging. Would definitely order from them again. They would be my first “go to”
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4 months ago
Prompt reply to query regarding a matching wall light. Goods arrived well packaged although delivery delayed a day as courier notified incorrect address (which it wasn't). Well pleased now light is up.
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4 months ago
Website was easy to order from and goods were received really quickly, Not able to rate the product at the moment as not yet installed but was pleased with product.
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4 months ago
Good price point and more importantly great service when there was an error with my delivery. Quickly and efficiently resolved on my behalf.
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4 months ago
Easy transaction and super speedy delivery!! Love my new lamp it’s excellent quality. Highly recommend this company for efficiency.
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4 months ago
Moonlight were efficient and the lights were delivered on the due date and the best possible price. Will definitely use again.
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4 months ago
Cheapest price I could find online for Collingwood fittings, and I shopped around a bit, arrived next day, top service 10/10
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4 months ago
How quick delivery was and the product I got is stunning better in real
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4 months ago
Our order arrived very quickly and easily. Would definitely use again!
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4 months ago
From order to delivery to packaging, all first class.
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