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moonlightdesign.co.uk
Reviews:

316 reviews in the last 12 months1,629 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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8 Sept 2023
 Verified review
We are an electrical company and have been using Moonlight for years. Their customer service is great and the deliveries always come on time. Great supplier to work with!
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Answer by moonlightdesign.co.uk
8 Sept 2023
Thank you for your loyal support and kind words! We appreciate your trust in Moonlight over the years. We're committed to providing excellent customer service and prompt deliveries to meet your needs. It's a pleasure working with you, and we look forward to continuing our partnership.
5 Sept 2023
 Verified review
Great service, quick delivery and very quick at answering Customer queries.
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for the positive review! We're glad to hear that you appreciated our quick service and responsive customer support as these are top priorities for us.
5 Sept 2023
 Verified review

First Class Web Site

I think that "Moonlightdesign" is one of the best web sites I have used for a long time. The online purchase was easy and non fussy. The feedback by e-mail from the moment of online purchase was first class. They informed me day by day of the state of my purchase and when the goods could be expected. The whole process was very quick and hassle free. Also there was the extra security feature of a "Safe" purchase guarantee. Highly recommend! CT
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you so much for your kind words! We're thrilled that you had such a positive experience with us. Your satisfaction is our top priority, and we're delighted that you found our online purchase process easy and hassle-free, with excellent email updates. We look forward to serving you again in the future.
4 Sept 2023
 Verified review
My order came the next day and am pleased with the quality.
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for your feedback! We're delighted to hear that your order arrived promptly and that you're satisfied with the quality of the products.
4 Sept 2023
 Verified review
Competitive price and quick delivery
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for your review! We're glad you found our prices competitive, and we take pride in our quick service.
2 Sept 2023
 Verified review
Rapid delivery of an amazing product!
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Answer by moonlightdesign.co.uk
4 Sept 2023
Thank you for taking the time to leave this lovely review. We are so pleased to hear you received the delivery quickly and that you are delighted with the light fitting!
30 Aug 2023
 Verified review
Very quick and efficient reaction to a delivery problem encountered.
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Answer by moonlightdesign.co.uk
31 Aug 2023
Thank you for your kind feedback! It is great to hear that you received prompt assistance with the delivery problem. We are glad to have been of service.
30 Aug 2023
 Verified review
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Answer by moonlightdesign.co.uk
31 Aug 2023
Thank you for taking the time to leave us a 5* rating!
17 Aug 2023
 Verified review
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Answer by moonlightdesign.co.uk
17 Aug 2023
Thank you for taking the time to leave us a 5* rating!
17 Aug 2023
 Verified review

Fast delivery great prices

Fast delivery, good prices for excellent products (Hunza). Have used on more than one occasion and had good experiences each time.
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Answer by moonlightdesign.co.uk
17 Aug 2023
Thank you for taking the time to leave us such a fantastic review. It is lovely to hear that you are a happy, repeating customer of ours and we look forward to serving you again in the future.
17 Aug 2023
 Verified review
Quick delivery.
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Answer by moonlightdesign.co.uk
17 Aug 2023
We're delighted to hear that your delivery was quick. Thank you for leaving us this great review!
16 Aug 2023
 Verified review
Speedy delivery and excellent price!
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Answer by moonlightdesign.co.uk
16 Aug 2023
Thank you for your lovely feedback! It's great to hear that you were happy with the delivery speed and price paid.
15 Aug 2023
 Verified review

Great service super product too

Great service super product
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Answer by moonlightdesign.co.uk
15 Aug 2023
Thank you so much for taking the time to leave such great feedback! It's lovely to hear that you have experienced great service and are happy with the product received!
14 Aug 2023
 Verified review
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Answer by moonlightdesign.co.uk
14 Aug 2023
Thank you for taking the time to leave us a 5* rating!
12 Aug 2023
 Verified review

Clear website. Speedy delivery.

Clear website. Simple ordering process. Fair shipping costs (if any). Speedy delivery.
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Answer by moonlightdesign.co.uk
14 Aug 2023
Thank you for the kind feedback, it's great to hear that you found our ordering process simple and our delivery quick!
11 Aug 2023
 Verified review
Quick delivery. Very good.
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Answer by moonlightdesign.co.uk
14 Aug 2023
Thank you for the great feedback, it's lovely to hear that you experienced a quick delivery.
10 Aug 2023
 Verified review
Prompt delivery. Goods well packed for transit.
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Answer by moonlightdesign.co.uk
11 Aug 2023
Thank you for taking the time to leave such great feedback. It is great to hear that you are happy with the delivery speed and goods packaging!
10 Aug 2023
 Verified review
Quick delivery
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Answer by moonlightdesign.co.uk
11 Aug 2023
Thank you for leaving us this lovely review. We are pleased to hear that you experienced a quick delivery!
9 Aug 2023
 Verified review
I've had a very good and quick experience with my order thankyou
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for the kind feedback, it's great to hear that you had a good and speedy experience!
8 Aug 2023
 Verified review
Amazing product was really impressed with quality and size ⭐️⭐️⭐️⭐️⭐️
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for leaving such a lovely review! It is great to hear that you are impressed by the quality of the items received.