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moonlightdesign.co.uk
Reviews:

314 reviews in the last 12 months1,626 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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28 Nov 2023
 Verified review
Great item, well packaged and quickly posted.
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Answer by moonlightdesign.co.uk
30 Nov 2023
Thank you for your review! We're pleased to hear that you found the item well-packaged, and appreciated the quick postage.
26 Nov 2023
 Verified review

good comminication.

good communication.
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for your review! We appreciate your feedback on our communication.
25 Nov 2023
 Verified review
Incredibly fast service and always next day delivery. Highly recommend it
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for your wonderful review! We're delighted to hear that you appreciate our fast service and the reliability of next-day delivery. Your recommendation means a lot to us.
25 Nov 2023
 Verified review
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for taking the time to leave us a 5* rating!
24 Nov 2023
 Verified review
Exactly what it says on the tin
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for your review! We're glad to hear that our product and services lived up to expectations.
21 Nov 2023
 Verified review

Collingwood H4 Pro downlights

Ordered some Collingwood downlights. Very competitive price, well packaged and arrived the next day. Great experience - again!
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for your review! We're thrilled you had a great experience with our Collingwood downlights—competitive pricing, packaging and next-day delivery. We appreciate your continued support and look forward to serving you again!
21 Nov 2023
 Verified review
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for taking the time to leave us a 5* rating!
17 Nov 2023
 Verified review
Provided excellent advice over the phone and delivered items promptly
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Answer by moonlightdesign.co.uk
20 Nov 2023
Thank you for your kind words! We're pleased to hear that you found our phone advice helpful and that your items were delivered promptly.
17 Nov 2023
 Verified review

Great service

Received the item the next day. Very pleased
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Answer by moonlightdesign.co.uk
20 Nov 2023
Thank you for your review! We're delighted to hear that you had a great experience with our service, and that you received the item the next day.
17 Nov 2023
 Verified review
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Answer by moonlightdesign.co.uk
20 Nov 2023
Thank you for taking the time to leave us a 5* rating!
14 Nov 2023
 Verified review

excellent service

Great technical knowledge, excellent service, great communication, always a good experience.
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Answer by moonlightdesign.co.uk
14 Nov 2023
Thank you for your wonderful review! We're delighted to hear that you found our service excellent, appreciated our technical knowledge, and had a positive experience with us.
13 Nov 2023
 Verified review
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for taking the time to rate your purchase! We'd love to know how we could have improved your experience, so we have emailed you for further feedback.
12 Nov 2023
 Verified review
Great products, great service, super quick despatch. Thanks!
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your fantastic review! We're thrilled to hear that you love our products, appreciate the service, and experienced a super-quick dispatch.
11 Nov 2023
 Verified review
Great service
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your review! We're glad to hear that you had a great experience with our service
11 Nov 2023
 Verified review
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for taking the time to leave us a 5* rating!
11 Nov 2023
 Verified review

Proved a reliable company to deal with.

Quickly despatched items ordered. A reliable company to order from.
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your review! We're pleased to hear that you found us reliable and that your ordered items were quickly dispatched. Your satisfaction is important to us, and we appreciate your positive feedback.
10 Nov 2023
 Verified review
Package arrived on time and was superbly packaged Excellent email back up. What more do you need
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Answer by moonlightdesign.co.uk
10 Nov 2023
Thank you for your kind review! We're delighted to hear that your package arrived on time and was well-packaged. We strive to provide excellent service, and we appreciate your positive feedback.
10 Nov 2023
 Verified review
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Answer by moonlightdesign.co.uk
10 Nov 2023
Thank you for taking the time to leave us a 5* rating!
9 Nov 2023
 Verified review
Excellent service, very quick delivery, great prices, and will certainly use them again
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're delighted to hear that you were pleased with our excellent service, quick delivery, and competitive prices. It would be our pleasure to be of service to you again in the future.
9 Nov 2023
 Verified review

Great customer service

Good prices, great product, good and responsive customer service
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your kind review! We're pleased to hear that you found our customer service, product and prices impressive. Your satisfaction is our priority.