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Top positive review
20 Sept 2023
Verified review
PROS: Web site is amazing, ordering is a doddle, coms with wicky were amazing.
CONS: palletways end of line delivery a night mare, no phone call hour before delivery, they basically dumped and ran, whilst moaning about pallet ways.
The delivery times stated were over a month less than the delivery time we were then quoted as soon as Wickey had taken our money. If you're going to have a big sale with the aim of attracting more customers then you should expect increased demand for the products and organise your business effectively. It was entirely misleading to state - before purchase- delivery timescales that weren't feasible but which the customer is only told about after they've parted with their money.
Website is clear and easy to use. All the information needed was there and easy to follow. I found the whole process straight forward. Website is easy to navigate and I was able to find the perfect frame for my son. The perfect christmas present and made all the more enjoyable ordering it by using the efficient and user friendly website.
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2 Aug 2023
Verified review
My children love this play equipment. Delivered when they said it would be. Only thing we would change would be the monkey bars as they are quite hard to hold onto as they square, if they were rounded it would be a lot easier.
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4 Aug 2023
Verified review
Easy to use = happy mummy!!
So very easy to use! Straightforward to enter any discount codes & view a breakdown of exactly what you are about to purchase. The payment process could not be any more simple - select which method, then proceed.
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21 Aug 2023
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Fantastic range of products. Amazing website, easy to use. You can show the climbing frame in your garden, do a virtual walk round and take screen shots!
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18 Jul 2023
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Couldn't be easier...
Great website with fantastic images. Easy to navigate from product pages, through to the checkout and payment. If your after a playframe....go Wickey!
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1 Aug 2023
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Quicker than expected delivery, great communication throughout including an additional part required. Kids love it and showing it to their friends.
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16 Oct 2023
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Super play house/climbing frame, really good quality. Just wish I was 50 years younger so I could enjoy it too!
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1 Aug 2023
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Excellent service kept up to date every step of the way even delivery driver was really helpful
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11 Dec 2023
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Easy ordering process, the hardest bit was choosing the climbing frame.
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23 Jun 2023
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Very easy and simple ordering process. Great selection of products.
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