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Top positive review
20 Sept 2023
Verified review
PROS: Web site is amazing, ordering is a doddle, coms with wicky were amazing.
CONS: palletways end of line delivery a night mare, no phone call hour before delivery, they basically dumped and ran, whilst moaning about pallet ways.
The delivery times stated were over a month less than the delivery time we were then quoted as soon as Wickey had taken our money. If you're going to have a big sale with the aim of attracting more customers then you should expect increased demand for the products and organise your business effectively. It was entirely misleading to state - before purchase- delivery timescales that weren't feasible but which the customer is only told about after they've parted with their money.
The website is well structured and defined and easy to use
Information on products is clear and detailed with useful supporting pictures and videos
The payment process is clear with good instructions
Only point is to provide a payment reference as it was a while before we received our email confirmation
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7 days ago
Verified review
This was much cheaper than rebo but with great reviews, looks sturdy and super easy site to use with lots of options so I could tailor it to my garden size
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29 Apr 2024
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Quick and easy to order, had hoped the discount code would have taken more off.
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1 May 2024
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Excellent response time to email. Can’t wait to receive the product!
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6 days ago
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Easy to choose & prices are second to none!
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18 hours ago
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Quick delivery & easy to assemble.
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4 May 2024
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9 Apr 2024
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Great website, it was easy to find the best option for my garden.
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28 Mar 2024
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23 Mar 2024
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22 Mar 2024
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13 Feb 2024
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20 Sept 2023
Verified review
PROS: wicky. CON: palletways
PROS: Web site is amazing, ordering is a doddle, coms with wicky were amazing.
CONS: palletways end of line delivery a night mare, no phone call hour before delivery, they basically dumped and ran, whilst moaning about pallet ways.
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23 Jun 2023
Verified review
Show in the garden feature is amazing!
Having the measurements a blue print style image was great for measuring the climbing frame to see if it was right for my garden. On top of this I then noticed the "Show in garden" feature and was blown away at how good it was. Seeing the climbing frame in my garden and being able to walk around it like it was actually there was amazing and it sealed the deal for me. It was a great purchase experience. I can't wait until it arrives.
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24 Nov 2023
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Website is clear and easy to use. All the information needed was there and easy to follow. I found the whole process straight forward. Website is easy to navigate and I was able to find the perfect frame for my son. The perfect christmas present and made all the more enjoyable ordering it by using the efficient and user friendly website.
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2 Aug 2023
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My children love this play equipment. Delivered when they said it would be. Only thing we would change would be the monkey bars as they are quite hard to hold onto as they square, if they were rounded it would be a lot easier.
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4 Aug 2023
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Easy to use = happy mummy!!
So very easy to use! Straightforward to enter any discount codes & view a breakdown of exactly what you are about to purchase. The payment process could not be any more simple - select which method, then proceed.
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21 Aug 2023
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Fantastic range of products. Amazing website, easy to use. You can show the climbing frame in your garden, do a virtual walk round and take screen shots!
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18 Jul 2023
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Couldn't be easier...
Great website with fantastic images. Easy to navigate from product pages, through to the checkout and payment. If your after a playframe....go Wickey!
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1 Aug 2023
Verified review
Quicker than expected delivery, great communication throughout including an additional part required. Kids love it and showing it to their friends.
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