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Top positive review
14 Sept 2023
Verified review
The initial website experience was good; the range is excellent; the samples arrived when expected - and are just what I need. However, the package that arrived had no sender details on the label, the packing note was un-branded, and there was no letter/compliment slip etc inside to give a clue who it was from! I checked my emails, identified the company I had requested the samples from, and wrote the details on the outside of the envelope - not ideal.
By comparison, by the same post, I received samples from another company in a branded translucent envelope complete with an introductory letter, literature relating to other products, a branded pen, a branded keyring, and a small packet of Haribo sweets! Hopefully this gives some ideas to gain the 5th star! :)
Can’t fault the quick and efficient service and the quality of the envelopes!
But the DPD delivery was very stressful and this may prevent me from using this shop again!
When the delivery driver arrived I was on the phone with a very important call from my hospital Consultant.
I answered the door, still with phone in hand, and apologised to the Consultant and put out my hand for the package and the delivery person said no he can’t give me the package for another 45 seconds?!!
I said ok, just leave it on the bench on the drive I’m just taking a very important call….he wouldn’t do that either, said no I have to wait as he has to take a photo of me taking the package off him.
What a palaver, you couldn’t make it up, even the Consultant, who heard the whole thing, thought the man was being ridiculous!
So, I’ll think twice about getting my envelopes from here again.
The man was a complete idiot!!!
Whether it was my use of website, or a glitch, when I reviewed my order it stated I was ordering A6 greyboards.
The invoice/despatch emails stated A5 boards. Not a huge problem given I can cut to size, but irritating all the same.
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28 Feb 2024
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31 Jan 2024
Verified review
Excellent envelopes and fast despatch. Not 5 star only because the cardboard packaging inside the postal bag was too flimsy / not secure. This resulted in damage to several envelopes, they are usable just not pristine for the invitations being sent out. Thankfully I ordered a few spare.
Don't seem to have the wide choice of products available like you used to. My first choice of cello bag was out of stock.
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15 Feb 2024
Verified review
great price. i would have put 5 if the envelopes were delivered in a smaller packaging.
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13 Feb 2024
Verified review
Quick and simple.
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13 Feb 2024
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13 Feb 2024
Verified review
Completely excessive packaging
The products are great but the packaging is completely excessive. A massive box that would have taken 2 shoe boxes for a thin envelope of card and one of envelopes. Completely unnecessary and a complete waste of resources.
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Answer by Envelopes
19 Feb 2024
Thank you for your feedback, we have taken this into consideration and are working to make improvements.
Kind Regards
Envelopes Ltd.
30 Jan 2024
Verified review
Better packaging, all the corners of the envelopes were damaged on arrival, however lovely envelopes, but some quite un-usable
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14 Sept 2023
Verified review
Excellent overall experience.
The initial website experience was good; the range is excellent; the samples arrived when expected - and are just what I need. However, the package that arrived had no sender details on the label, the packing note was un-branded, and there was no letter/compliment slip etc inside to give a clue who it was from! I checked my emails, identified the company I had requested the samples from, and wrote the details on the outside of the envelope - not ideal.
By comparison, by the same post, I received samples from another company in a branded translucent envelope complete with an introductory letter, literature relating to other products, a branded pen, a branded keyring, and a small packet of Haribo sweets! Hopefully this gives some ideas to gain the 5th star! :)
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13 Jul 2023
Verified review
Good quality/price but long lead times
Quality and pricing of printed envelopes are both great, but lead times are long for us as we use printed envelopes as part of our product packaging. We could theoretically turn around a large wholesale order in a few days, but with a lead time of a few weeks the printed envelope production slows us down hugely. There is also no date given for what the lead time will actually be, which makes it a bit of a lottery and leaves us unable to give firm delivery dates to customers as we don't know when the envelopes will turn up. With shorter lead times and better communication about when they might actually ship, this would be a 5 star review, as everything else is excellent.
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29 Nov 2023
Verified review
Ordering was easy and delivery with DPD was very quick and on time with DPD's schedule received by email and text.
I would have given 5* if ALL my items were packaged in the outer box instead of left loose. The 160 envelopes were loose in the outer box as were the 30 cello bags among the other packaged items. It would have much better to have had them packed them in bags or small boxes so they weren't thrown around during transit. Luckily there was no damage in this instance.
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13 Sept 2023
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Received damaged and one short
The envelopes are good quality and were delivered speedily. However, 2 of the 3 types of envelopes that I ordered came unwrapped, with consequent damage because they were loose in the package. I received only 49 out of 50 ordered of the C6s.
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31 Oct 2023
Verified review
Great speedy response, but it was so quick I didn’t know it was coming , so I misssed the DPD delivery band had to collect. It would have been helpful to have a notice that it had been sent out
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2 Nov 2023
Verified review
Amazing service . Well packaged . Excellent quality . Only down side it came with a black fingerprint on the white envelope . Someone must have had dirty hands when packaging .
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5 Sept 2023
Verified review
Bag fits fine - perhaps a little bit 'snug' on my card & envelope. I would like to buy the bag to fit when I make my card order from Vistaprint - would same me a lot of time.
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