Envelopes- Logo - reviews

Envelopes
Reviews:

1,171 reviews in the last 12 months9,151 total reviews  

4.86
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

14 Sept 2023
 Verified review
The initial website experience was good; the range is excellent; the samples arrived when expected - and are just what I need. However, the package that arrived had no sender details on the label, the packing note was un-branded, and there was no letter/compliment slip etc inside to give a clue who it was from! I checked my emails, identified the company I had requested the samples from, and wrote the details on the outside of the envelope - not ideal. By comparison, by the same post, I received samples from another company in a branded translucent envelope complete with an introductory letter, literature relating to other products, a branded pen, a branded keyring, and a small packet of Haribo sweets! Hopefully this gives some ideas to gain the 5th star! :)

Top negative review

6 Mar 2024
 Verified review
The envelopes came in a big box, when i looked inside there were two smaller boxes that were thick with dust! They must have been kept in a warehouse but someone knew they were covered in dust and could have repacked them. I have never received an order from anyone in such condition! These boxes contained over 200 WHITE envelopes! Despite taking a lot of time to be very careful, I know I got dust on a few but without inspecting them all one by one, I have no idea how many. Very disappointed that they were sent out this way.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Envelopes

 Sort by  
Relevance
(5)
(14)
Reset
11 Apr 2024
 Verified review
The item was not as described. 300mm cardstock is actually 297mm wide, which for my purposes is useless.
Report review
6 Mar 2024
 Verified review

Covered in dust!

The envelopes came in a big box, when i looked inside there were two smaller boxes that were thick with dust! They must have been kept in a warehouse but someone knew they were covered in dust and could have repacked them. I have never received an order from anyone in such condition! These boxes contained over 200 WHITE envelopes! Despite taking a lot of time to be very careful, I know I got dust on a few but without inspecting them all one by one, I have no idea how many. Very disappointed that they were sent out this way.
Report review
Answer by Envelopes
6 Mar 2024
Sorry for the inconvenience this has caused, we will be in contact with you as soon as possible to resolve this matter. Apologies once again for any inconvenience caused, we are more than willing to resend the white envelopes to you promptly. Additionally, we kindly request if you would consider amending the Google review afterward. Please let us know if this is acceptable to you.
13 Feb 2024
 Verified review

Completely excessive packaging

The products are great but the packaging is completely excessive. A massive box that would have taken 2 shoe boxes for a thin envelope of card and one of envelopes. Completely unnecessary and a complete waste of resources.
Report review
Answer by Envelopes
19 Feb 2024
Thank you for your feedback, we have taken this into consideration and are working to make improvements. Kind Regards Envelopes Ltd.
8 Feb 2024
 Verified review
DPD delivery very poor Despite plenty of indications and alternative delivery options provided, the delivery guy kept missing the delivery. very frustrating
Report review
6 Jun 2023
 Verified review
I was after some luxurious envelopes so ordered some envelopes lined with silver and gold. The first time the envelopes came marked. Then some with the gold foiling were returned by a customer so I grabbed some. All 50 had glue showing through. This for 33p per envelope. There is no quality control AT ALL. This is just churning out stock without any consideration for the customer. You've wasted my time and you are a joke of a company!
Report review
26 Sept 2023
 Verified review
I ordered 1000 plastic A6 plastic bags. The screen said I would receive 15% off my next order. Two weeks later I ordered 1000 A6 white envelopes - I expected to receive the promised 15% off. On inquiring, I was told I hadn't filled in the order page on the screen - but there was not a box on the order page I could fill in. The answer is don't order from 'Envelopes' because they will diddle you - it seems.
Report review
22 Dec 2023
 Verified review

Bad communication. No confirmation email. Over two weeks and still not received.

Ordered and paid for these Xmas card envelopes on 6th December. Didn’t receive a confirmation email so no order references to track order. Notified on 20th December that order has been despatched and cannot be cancelled. Now 22nd December and NO XMAS CARD ENVELOPES. Totally useless
Report review
26 Jul 2023
 Verified review

USELESS ENVELOPE COMPANY

I ORDERED PALE BLUE ENVELOPES C5 GOT C6 WAS PROMISED A REPLACEMENT RECEIVED YELLOW C5, COMPLAINED AND WAS TOLD i WOULD GET A REPLACEMENT, I THEN RECEIVED TWO PARCELS, ONE PARCEL WITH ANOTHER PACK OF BLUE C6 AND THE OTHER PARCEL A PACK OF RED C5 ! I JUST WANT A PACK OF C5 PALE BLUE!!!
Report review
26 Aug 2023
 Verified review
The envelopes never arrived. The company used DPD and despite 3 delivery dates being sent and a safe place to leave being arranged no delivery was attempted. So after waiting for a week I've had to find an alternative supplier
Report review
14 Dec 2023
 Verified review
You no longer supply 2107mm x 80mm envelopes - you can improve by restocking them. I replaced them with CO3DC which is the nearest size, which are out of stock in white and most colours at the busiest season for cards.
Report review
20 Dec 2023
 Verified review

Your driver did not leave the parcel at my front door as requested

Your driver did not leave the parcel outside my front door as directed. It is now at a garden centre which I cannot visit as I am disabled. Please arrange a delivery.
Report review
22 Aug 2023
 Verified review
Delivered quickly but wrong product sent. Delivery note was correct but what was in the box was wrong! Easy return though! Dad picked up
Report review
28 Jul 2023
 Verified review
Orders 350 envelopes and received 100 which makes zero sense and the lady who was on customer service clearly wasn't trained to be there
Report review
2 May 2023
Imported review
Experience of buying on the web was great. I only gave one star for recommendations as I never give recommendations of any kind.
Report review
13 Dec 2023
 Verified review
Description said a pack and I received 1. I expected them to be bigger and it was tiny. Fast shipping
Report review
28 Sept 2023
 Verified review
Still not delivered . Wasn’t left at the house now have to go to Post Office 6 miles away
Report review
8 Aug 2023
 Verified review
Cello bags are STILL the wrong size. Have been manufactured incorrectly.
Report review
12 Sept 2023
 Verified review
Unfortunately I still haven’t received my order.
Report review
22 Dec 2023
 Verified review
Envelopes not delivered on time
Report review
22 Aug 2023
 Verified review
envelopes havent arrived
Report review