uk.foodplu.euReviews:
257 reviews in the last 12 months576 total reviews
Excellent
TrustmarkValid
Top positive review
20 Nov 2023
Verified review
Absolutely amazing. I was ordering before from few different online shops so I got quite few to compare I can easily say this one is the best one. All the products I brought arrived ( from different shops once it comes to delivery there are actualy many products that are not available but they were in the basket, while here I had all the products - this is a main one for me) price and dates - amazing all products even from fridge with long dates ( usually when I was buying from different shops most of them didn't have long or were literally for couple days ) deliver really quick. I'm really happy and definitely will buy again
Read more
Top negative review
31 Mar 2024
Verified review
I didn't get my delivery.
Online shop: uk.foodplu.eu
Order amount: GBP 57.14
Guarantee amount: GBP 2,500.00
Guarantee no.: TS2C-1580424281
Duration: Mar 27, 2024 until Apr 25, 2024
My and my wife are both disabled we were waiting for the shopping.
Read more
Reviews for uk.foodplu.eu
17 hours ago
Verified review
Everything is easy to check on website
Report review
31 Mar 2024
Verified review
I didn't get my delivery.
Online shop: uk.foodplu.eu
Order amount: GBP 57.14
Guarantee amount: GBP 2,500.00
Guarantee no.: TS2C-1580424281
Duration: Mar 27, 2024 until Apr 25, 2024
My and my wife are both disabled we were waiting for the shopping.
Report review
19 Feb 2024
Verified review
It’s a great shop, great value
It’s a great shop with great value products. Delivery charge is too high which takes away some of the great value when checking out. It is much better when free delivery codes are offered so we try and only buy when that is available. Fast dispatch and great communication too.
Report review
Answer by uk.foodplu.eu
20 Mar 2024
Thank you for your feedback! We've got an option of free delivery, we encourage you to visit our online shop for more info :)
19 Oct 2023
Verified review
Cans were not packed very well
Most of them arrived battered
Report review
15 Nov 2023
Verified review
Quick delivery, well package, I will deffinetly use again
Report review
6 Jan 2024
Verified review
Fast and efficient delivery. Well packaged.
Report review
Answer by uk.foodplu.eu
10 Jan 2024
Thank you for your positive feedback! We encourage you to make further purchases :)
6 Jun 2023
Verified review
Quick delivery, good communications
Report review
Answer by uk.foodplu.eu
12 Jun 2023
Thank you for your positive feedback. We encourage you to make further purchases.
19 Dec 2023
Verified review
Report review
15 Dec 2023
Verified review
Report review
10 Oct 2023
Verified review
Report review
26 Sept 2023
Verified review
Report review
13 Aug 2023
Verified review
Excellent packing, horrendous customer service
Excellent packing, great quality items and all in long date. However, very poor customer service. Rude responses, poor performance, ridiculous policy on items weight and price. If you order specific weight of items they reserve the right to pack more and therefore charge you for more.
Report review
26 Jun 2023
Verified review
Lactose free product substitution
We usually are very happy with the shop and the delivery service (4-5 stars). However, when we’ve ordered lactose free twarog (cottage cheese) they’ve delivered just ‘normal’ twarog without any warning. Absolutely unacceptable! And even dangerous. Zero star for that delivery.
Report review
20 Jul 2023
Verified review
The items I purchased ( sponge flan ) .. one needed to be used in 2 days so a very short shelf life and one was a chocolate flavour which I didn’t order (only ordered plain ) they also have a shelf life of August this year so again a very short shelf life .
Report review
21 Oct 2023
Verified review
Super speedy dispatch, which came at the cost of quality.
On the parcel wrong house number wad advised (58 instead of 50, which was clearly advised on the receipt), so it took running around houses and calling courier to figure out location of my parcel.
Report review
18 Nov 2023
Verified review
Damaged wet goods.
I ordered some chilled items. They come with chilling bag of water which was damaged and all the stuff inside the package were wet. Damaged crisps some of crisps opened due to damage. Had to throw it away.
Report review
16 Jul 2023
Verified review
Wrong items sent, No reply. Amazing
Wrong items sent. But lack of customer service was the more disappointing part. Filled a form from their website. Waited . Send another 48hrs later . Nothing. Amazing
Report review
22 Jul 2023
Verified review
Almost everything was perfect, except I was missing one item, sent contact form but never heard anything back
Report review
31 Oct 2023
Verified review
Paczka przyszla poszarpana i mokra.paczki z ogórkami byly dziurawe i wyleciala z nich wszystka woda .
Report review
29 Sept 2023
Verified review
Was not food plus fault it was DHL incompetence. you cannot contact DHL.
Report review