uk.foodplu.euReviews:
257 reviews in the last 12 months577 total reviews
Excellent
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Top positive review
20 Nov 2023
Verified review
Absolutely amazing. I was ordering before from few different online shops so I got quite few to compare I can easily say this one is the best one. All the products I brought arrived ( from different shops once it comes to delivery there are actualy many products that are not available but they were in the basket, while here I had all the products - this is a main one for me) price and dates - amazing all products even from fridge with long dates ( usually when I was buying from different shops most of them didn't have long or were literally for couple days ) deliver really quick. I'm really happy and definitely will buy again
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Top negative review
31 Mar 2024
Verified review
I didn't get my delivery.
Online shop: uk.foodplu.eu
Order amount: GBP 57.14
Guarantee amount: GBP 2,500.00
Guarantee no.: TS2C-1580424281
Duration: Mar 27, 2024 until Apr 25, 2024
My and my wife are both disabled we were waiting for the shopping.
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Reviews for uk.foodplu.eu
31 Mar 2024
Verified review
I didn't get my delivery.
Online shop: uk.foodplu.eu
Order amount: GBP 57.14
Guarantee amount: GBP 2,500.00
Guarantee no.: TS2C-1580424281
Duration: Mar 27, 2024 until Apr 25, 2024
My and my wife are both disabled we were waiting for the shopping.
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25 Nov 2023
Verified review
They didn`t deliver my parcel on time
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18 Nov 2023
Verified review
Damaged wet goods.
I ordered some chilled items. They come with chilling bag of water which was damaged and all the stuff inside the package were wet. Damaged crisps some of crisps opened due to damage. Had to throw it away.
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31 Oct 2023
Verified review
Paczka przyszla poszarpana i mokra.paczki z ogórkami byly dziurawe i wyleciala z nich wszystka woda .
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21 Oct 2023
Verified review
Super speedy dispatch, which came at the cost of quality.
On the parcel wrong house number wad advised (58 instead of 50, which was clearly advised on the receipt), so it took running around houses and calling courier to figure out location of my parcel.
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29 Sept 2023
Verified review
Was not food plus fault it was DHL incompetence. you cannot contact DHL.
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13 Aug 2023
Verified review
Excellent packing, horrendous customer service
Excellent packing, great quality items and all in long date. However, very poor customer service. Rude responses, poor performance, ridiculous policy on items weight and price. If you order specific weight of items they reserve the right to pack more and therefore charge you for more.
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22 Jul 2023
Verified review
Almost everything was perfect, except I was missing one item, sent contact form but never heard anything back
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20 Jul 2023
Verified review
The items I purchased ( sponge flan ) .. one needed to be used in 2 days so a very short shelf life and one was a chocolate flavour which I didn’t order (only ordered plain ) they also have a shelf life of August this year so again a very short shelf life .
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16 Jul 2023
Verified review
Wrong items sent, No reply. Amazing
Wrong items sent. But lack of customer service was the more disappointing part. Filled a form from their website. Waited . Send another 48hrs later . Nothing. Amazing
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26 Jun 2023
Verified review
Lactose free product substitution
We usually are very happy with the shop and the delivery service (4-5 stars). However, when we’ve ordered lactose free twarog (cottage cheese) they’ve delivered just ‘normal’ twarog without any warning. Absolutely unacceptable! And even dangerous. Zero star for that delivery.
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