uk.foodplu.eu- Logo - reviews

uk.foodplu.eu
Reviews:

259 reviews in the last 12 months572 total reviews  

4.67
Excellent

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Top positive review

20 Nov 2023
 Verified review
Absolutely amazing. I was ordering before from few different online shops so I got quite few to compare I can easily say this one is the best one. All the products I brought arrived ( from different shops once it comes to delivery there are actualy many products that are not available but they were in the basket, while here I had all the products - this is a main one for me) price and dates - amazing all products even from fridge with long dates ( usually when I was buying from different shops most of them didn't have long or were literally for couple days ) deliver really quick. I'm really happy and definitely will buy again

Top negative review

10 May 2023
 Verified review
Do not recommend shopping from them . I did not receive my shopping at all, and they do not want to help with that. All what they say is that DHL is showing that I did receive parcel which is not true . I could easily go to shop and buy those products not order from. At that moment I do not have money or shipping . Contact with them is very difficult. As a customer I did expect help from your side not me calling delivery company
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Reviews for uk.foodplu.eu

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13 days ago
 Verified review
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31 Mar 2024
 Verified review
I didn't get my delivery. Online shop: uk.foodplu.eu Order amount: GBP 57.14 Guarantee amount: GBP 2,500.00 Guarantee no.: TS2C-1580424281 Duration: Mar 27, 2024 until Apr 25, 2024 My and my wife are both disabled we were waiting for the shopping.
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31 Mar 2024
 Verified review

Brak zamówienia

26-go marca zrobiłam zamówienie. Dzisiaj jest 30-ty a ja do tej pory nie otrzymałam zamówienia.
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2 Apr 2024
 Verified review
Ordered 8 days ago but haven’t received my order so far. Nor even a message.
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19 Feb 2024
 Verified review

It’s a great shop, great value

It’s a great shop with great value products. Delivery charge is too high which takes away some of the great value when checking out. It is much better when free delivery codes are offered so we try and only buy when that is available. Fast dispatch and great communication too.
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Answer by uk.foodplu.eu
20 Mar 2024
Thank you for your feedback! We've got an option of free delivery, we encourage you to visit our online shop for more info :)
8 Feb 2024
 Verified review
They couldn't send me products as they get out of stock. I get money back which is great. The issue I have they return wrong money, they still own me money, don't want to acknowledge their mistake and went quiet. I don't like practice like that. I am very not happy and will not be their customer any more, can't recommend the shop.
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6 Jan 2024
 Verified review
Fast and efficient delivery. Well packaged.
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Answer by uk.foodplu.eu
10 Jan 2024
Thank you for your positive feedback! We encourage you to make further purchases :)
10 Jan 2024
 Verified review
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19 Oct 2023
 Verified review
Cans were not packed very well Most of them arrived battered
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15 Nov 2023
 Verified review
Quick delivery, well package, I will deffinetly use again
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6 Jun 2023
 Verified review
Quick delivery, good communications
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Answer by uk.foodplu.eu
12 Jun 2023
Thank you for your positive feedback. We encourage you to make further purchases.
19 Dec 2023
 Verified review
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15 Dec 2023
 Verified review
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10 Oct 2023
 Verified review
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26 Sept 2023
 Verified review
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10 May 2023
 Verified review
Do not recommend shopping from them . I did not receive my shopping at all, and they do not want to help with that. All what they say is that DHL is showing that I did receive parcel which is not true . I could easily go to shop and buy those products not order from. At that moment I do not have money or shipping . Contact with them is very difficult. As a customer I did expect help from your side not me calling delivery company
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16 Dec 2023
 Verified review
Thank you for sending the alcohol I ordered but the sausage I ordered was not included in the order for some reason. Otherwise, pleased with delivery time and the selection
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15 May 2023
 Verified review
Przepraszam was za ocenę ,jednak proszę zmieńcie dostawce DHL… Przywiózł mokrą paczkę,rozdartą. Pobite butelki z sokiem z kapusty kiszonej BIo,słoiki z golonką na wyrzucenie,bobite w środku mięsa szkło. Śmietana rozwalone plastikowe podelka,na śmieci.Dostałem takiego nerwa,wcisnął paczke 80 letniej teściowej Krystynie i poszedł jakby nic się nie stało.
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13 Aug 2023
 Verified review

Excellent packing, horrendous customer service

Excellent packing, great quality items and all in long date. However, very poor customer service. Rude responses, poor performance, ridiculous policy on items weight and price. If you order specific weight of items they reserve the right to pack more and therefore charge you for more.
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26 Jun 2023
 Verified review

Lactose free product substitution

We usually are very happy with the shop and the delivery service (4-5 stars). However, when we’ve ordered lactose free twarog (cottage cheese) they’ve delivered just ‘normal’ twarog without any warning. Absolutely unacceptable! And even dangerous. Zero star for that delivery.
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