TrustmarkValid
TrustmarkValid
certified since: 10/03/2017
updated on: 27/06/2022
diamondtreats.co.uk is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At diamondtreats.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more
Reviews for diamondtreats.co.uk
This is how we ensure that reviews come from real consumers.
the most relevant positive review
3 months ago
I found the perfect gift for my wife’s 60th birthday that consisted of diamonds to mark her 60th, an emerald which is her birthstone and they are mounted in a golden heart to signify my love. The online ordering process was seamless, I was kept informed by email throughout and the item arrived via Royal Mail the following morning. Excellent service and I would highly recommend’
Read more
Report review
Show all positive reviews
the most relevant critical review
7 months ago
Ordered this Christmas present on 19th Dec, expected delivery (according to the website) by 9.00am on 21st Dec. Still not received it on 23rd Dec and flying to Bucharest today. Yes, it is Royal Mail's fault, but you select them as a provider and so it's your responsibility. And your customer service has been shocking - no phone or email contact from you at all, no refund of delivery charges - nothing. Very poor. I'd avoid this company at all costs.
Read more
Report review
Show all critical reviews
Reviews for diamondtreats.co.uk
Filter
Sort by Relevance
Verified review
7 months ago
Report review
Verified review
7 months ago
Report review
Verified review
7 months ago
Ordered this Christmas present on 19th Dec, expected delivery (according to the website) by 9.00am on 21st Dec. Still not received it on 23rd Dec and flying to Bucharest today. Yes, it is Royal Mail's fault, but you select them as a provider and so it's your responsibility. And your customer service has been shocking - no phone or email contact from you at all, no refund of delivery charges - nothing. Very poor. I'd avoid this company at all costs.
Report review
Verified review
7 months ago
I bought direct from Diamond Treats website and the whole purchase ran very smoothly. The item itself is as expected.
The only thing that took the edge of the purchase was after placing my order and looking for something for my daughter I saw the bracelet listed cheaper on Amazon and again it appeard to be the Diamond treats Web site.
Report review
Verified review
1 year ago
I sent an email informing the shop that l would like to return the item due to it being unsuitable, therefore, would like to return for a refund. Up to date l still have not had an acknowledgement of my email
Report review
Verified review
10 months ago
Product was fantastic and delivery was very speedy and you got just what it looked like on the page will be using them again ....
Report review
Verified review
8 months ago
Lovely necklace but the two hearts are too small you can only just see them thought they would have been bigger
Report review
Verified review
7 months ago
My order dated 14th Dec. Has not arrive. Will you please get it to me before Christmas
Report review
Answer by diamondtreats.co.uk
6 months ago
Hi Irene,
I believe we sorted out your issue and you received your bracelet just after you left this review. Once again my apologies for the delay.
Best wishes,
Vinay