I ordered the Thursday 28th before Good Friday - so understand the delay but I messaged on the 3rd and 4th as still did not receive it and it arrived on the 5th. I sent 2 emails and had no response. I also asked a question about a cross bow and had not response so bought off another site I paid 6 for next day delivery so should have had it on the 3rd April.
terrible communication, only told me there was an issue after I had chased up the order. I requested a refund As the order hasn’t been completed.
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Answer by UK Prepping Shop
4 Mar 2024
Hi
As explained several times shopify terminated out store last week without reason or notice,
i explained we are working flat out on finishing new store, and then i noticed after you opened a claim staright away that you DID NOT send ID for your crossbow order last week anyway so was happy to refund you.
Best Justin.
27 Jan 2024
Verified review
All of the items I have bought from the store are in brilliant condition.
The items I ordered all turned up within a week and not damaged.
Pricing for the gear on this website is extremely fair
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29 Jan 2024
Verified review
I contacted them previous to my purchase and they helped me choose the right items I needed and I'm more than happy with my purchase
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16 Jan 2024
Verified review
Great service, couldn’t fault this shop whatsoever, even had a freebie thrown which was a nice added extra
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