Test Your IntoleranceReviews:
182 reviews in the last 12 months663 total reviews
Good
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Top positive review
16 Feb 2024
Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ...
I have tried and been helped and am faithful to periodic testing because of my very sensitive system.
All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full.
Thank and Praise.
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Top negative review
17 Aug 2023
Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
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Reviews for Test Your Intolerance
9 days ago
Verified review
I rang after not having received my results and having told me that they hadn't got them they did find them. Luckily I had proof of postage.
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30 Apr 2024
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30 Apr 2024
Verified review
Not useful for me
It showed I had intolerances to everything I knew and a few more. I took this as a trial before my allergy appt in a few months. Waste of money gave me nothing more than what I knew.
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7 Apr 2024
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4 Apr 2024
Verified review
Very detailed.
Very detailed report, easish to understand. I believe it will be helpful in understanding how these foods & other items effect my health,& how to go about making changes if & when I can.
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RS
Rahul S.
London
3 Apr 2024
Verified review
Very comprehensive intolerance test
It's a very comprehensive intolerance test that's provided but I do question it's accuracy as I feel I do not have an intolerance to some items mentioned.
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30 Mar 2024
Verified review
Good range of things tested, but testing for things like cockroaches not relevant
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25 Mar 2024
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13 Mar 2024
Verified review
No email confirming my order, had to chase my kit. Then had to chase the results
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23 Feb 2024
Verified review
Satisfied with the service but query the results
Satisfied with the service, ease of submitting hair sample, quick results and communication, also liked the detailed breakdown of results but I don’t believe in the validity of test results. Items I know I am intolerant to were not flagged at all which I find strange, meaning I didn’t trust the other results.
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16 Feb 2024
Verified review
Very Helpful.
Although I had to chase up the results. The staff once I spoke to them were very helpful and ensured I got my results sent out in a quick and timely manner.
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15 Feb 2024
Verified review
Very easy process, fast response
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5 Feb 2024
Verified review
easy and straight forward. very informative results
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25 Jan 2024
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AM
Ann M.
Sutton
7 Jan 2024
Verified review
Need help to decipher properly
I suffer with Fibromyalgia and my cognitive skills are not good and it’s taken me a while to get a GP appt. I want to go over your findings with a nutritionist so I can be guided how to get the best out of it. I have serious gut problems with IBS, Diverticulitis and Lactose Intolerance that I know of so find it difficult eating the right stuff. Hopefully once I can get the nutritionist’s help this will have been invaluable
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Answer by Test Your Intolerance
24 Jan 2024
Thank you for your review.
We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Donna,
Customer Service Manager
6 Jan 2024
Verified review
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Answer by Test Your Intolerance
24 Jan 2024
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
24 Dec 2023
Verified review
There was too much information. It showed I had an intolerance to many many things. When I first read the details I felt shocked and wondered if I should stop eating all those things about 90% but then realised that was impossible.
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Answer by Test Your Intolerance
29 Dec 2023
Hi Neil, thank you for your review.
I am very sorry to ehar that you found the report overwhelming.
Our team are available at info@testyourintolerance.com to answer any questions or queries you may have related to your test results.
We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing.
Donna
Customer Service Manager
7 Nov 2023
Verified review
Quick response from online chat
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Answer by Test Your Intolerance
11 Nov 2023
Thank you so much for reaching out and giving us 4-stars! ⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com
Thanks again for the great review!
Lucie
Customer Service
23 Sept 2023
Verified review
Good service but I’m not sure about the results…
The test was sent in good time and the directions for completing it was clear.
Unfortunately I was not aware that I should stop taking piriton for 5 days before the test. So I think my results were skewed.
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Answer by Test Your Intolerance
26 Sept 2023
Hi, thank you for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
While we do recommend stopping antihistamines and certain types of other medications prior to taking your sample, in the case of antihistamines, this is just a precation. Antihistamines are highly unlikely to affect blood allergy testing, but usually only affect skin prick/patch testing.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com
Thanks again for the great review!
Donna,
Customer Service Manager
22 Sept 2023
Verified review
Honestly, I was skeptical at first but after reading some of the reviews I decided to take the test and see if the results matched, most of what I already knew regarding my own food intolerance. The result was spot on accurate, and then some. I am very impressed and this test will help guide me when eating certain foods.
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Answer by Test Your Intolerance
25 Sept 2023
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com
Thanks again for the great review!
Donna,
Customer Service Manager