Test Your Intolerance

Reviews:

Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager

Hi Michael, thank you for your review. I am very sorry to hear you're not completely satisfied with the service and that your free replacement test kit did not arrive. I can also see that your postage amount was refunded by our team in addition to the cost of your kit. If you have any further queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. I am very sorry to hear you feel this way about your blood test results. I am pleased to confirm our blood testing is completed using the medically recognised ELISA method of testing for IgE allergies. Repeatability for this method of testing and our blood IgE testing is >99% and samples sent at the same time for the same person would produce the same test results provided as long as the samples were taken at the same time and no dietary or medication changes had been made between the taking of the two samples. If you would like to discuss your test results further, our expert and friendly team is more than happy to assist at info@testyourintolerance.com Donna, Customer Service Manager

Hi Brenda, thank you for your review. I am very sorry to hear you are not completely satisfied with the testing. In your review, you have referred to our no-reaction moneyback guarantee, however, your test report shows a reaction to 8 items and therefore does not qualify for the no-reaction guarantee. I can see you have been in contact with our customer service team and have been offered support and advice for any questions you may have related to your symptoms and test results. If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Donna, Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Hi Roy, thank you for your review. I am very sorry you are not completely satisfied with the testing. Our audit trails show you received your test results 3 weeks ago. Improvements in symptoms can take as long as 6 weeks to show, especially with skin issues as it takes time for the skin to heal following the removal of the triggering food or environmental item. You have not yet contacted our team to discuss your test results or symptoms, but this could be very beneficial and help you understand your test results more and receive advice on how to proceed with your elimination diet. Our expert team would love to hear from you get the most from your testing. If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Donna, Customer Service Manager

I am very sorry to hear you are not completely satisfied with your test reports. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your test results, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. I am very sorry you are not completely satisfied with your test. There are a number of reasons a known intolerance may not be detected, including medications, date and methodology of previous testing, how often this is consumed, etc. I can see you have not yet reached out to our team regarding your test results. If you have any questions related to your test results or any queries you may have, please do contact our expert and friendly team at info@testyourintolerance.com or via our 24/7 website LiveChat and we will be more than happy to assist. Donna Customer Service Manager

Thank you for your review. I am very sorry to hear you were unable to compete your testing. Our records show you have not yet reached out to our team to send you a replacement finger prick lancet free of charge to complete your testing. If you would like a replacement lancet, please don't hesitate to reach out to info@testyourintolerance.com and the team will be more than happy to dispatch this for you. Donna, Customer Service Manager

Thank you for your review. I am very sorry to hear you are not completely satisfied with your test results. We are pleased to confirm your testing was completed without error at our accredited labs, and every test report is validated by our lab manager for accuracy. I can see you have not yet reached out to our team with any questions or queries related to your test results. Our expert team is always on hand to assist with any questions you may have at info@testyourintolerance.com Donna Customer Service Manager

Hi Rebecca, thank you for your review. I am very sorry to hear you struggled to understand your test results. Our expert and friendly team are available to discuss your test results and answer any questions you may have. The team can be contacted at info@testyourintolerance.com and we will be happy to assist! Donna Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Hi Jean, thank you for your review. I am very sorry to hear you are not completely satisfied with the test results. I can see you have not yet contacted our team in the month since receiving the test results. Our expert and qualified team are on hand to answer any questions you may have related to the test results, to help you get the most from the testing. If you have any questions, please don't hesitate to reach out to info@testyourintolerance.com Donna, Customer Service Manager

Thank you for your review. I am very sorry to hear you are not completely satisfied with the service. I can see your test results were emailed to the email address you provided on the blood submission card, rather than the email used to purchase. Please check that email address, including the junk/spam folder, as they often deliver to there. If you have any questions about the report, or require the results resending, please don't hesitate to reach out to info@testyourintolerance.com and our expert and friendly team will be more than happy to assist. Donna, Customer Service Manager