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Top positive review
16 Feb 2024
Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ...
I have tried and been helped and am faithful to periodic testing because of my very sensitive system.
All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full.
Thank and Praise.
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
I did two tests within one year of each other. Even though I did n 't change anything to my diet, the results changed drastically so I think there was a mistake but no-one is listening to me. If the results were correct, then I don't see the point in doing the tests if naturally these changes are going to occur. Save your money, don't order a test
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5 Apr 2024
Verified review
First I constantly spoke to their chat line as hadn’t heard from them and when I finally received my test, I personally think it’s the same one they send everyone. It didn’t pinpoint anything and think it was generic to any person!
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10 Apr 2024
Verified review
Don't bother
The items that came up as allergies were suspiciously exactly the same as my sisters. And the things I react to didn't come up as allergies or Intolerances. I feel like this is a scam that I spent alot of money on.
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16 Apr 2024
Verified review
Never receive product, no reply from them
I never got the two people test I ordered from them, and up to April 16th 2024, got no feedback from them. To be fair, I'll update this comment (if such an action is possible).
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9 hours ago
Verified review
I've sent two e-mails in response to my test results, and no one has replied. Everything is explained there. Please read them.
It's a very comprehensive intolerance test that's provided but I do question it's accuracy as I feel I do not have an intolerance to some items mentioned.
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30 Mar 2024
Verified review
Good range of things tested, but testing for things like cockroaches not relevant
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25 Mar 2024
Verified review
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23 Mar 2024
Verified review
Company needs to be more customer focussed
The company needs to be more customer focused.
I had a question to ask about my results, so I used the chat line who told me to email info@sensitivitycheck.com. I emailed them and received the same reply with recommendation to email info@sensitivitycheck.com (the same email that I had used). I only received as reply to my question when I asked them to give me an actual answer rather than passing me around in circles.
I always thought that allergies developed when in adulthood remained with you for life, so can't understand why some of my allergies developed when I was in my 20s are no longer allergies.
It would be better if the company had someone to discuss the results with customers who could make sure there were no queries about the results.
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21 Mar 2024
Verified review
I never received the results. In addition I have not been able to access my account online. I have put in my email address and asked for a new password nothing has happened. There is not one call
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1 Apr 2024
Verified review
Service was fast but the results were poor. I was expecting a breakdown of the full sensitivity results. No explanations given just a general your sensitive to this
Disappointed
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17 Mar 2024
Verified review
Well if I had actually received what I paid it would help!!!!!!
Very Helpful.
Although I had to chase up the results. The staff once I spoke to them were very helpful and ensured I got my results sent out in a quick and timely manner.
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5 Feb 2024
Verified review
easy and straight forward. very informative results
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