Test Your Intolerance- Logo - reviews

Test Your Intolerance
Reviews:

182 reviews in the last 12 months663 total reviews  

3.84
Good

Trustmark
Valid

Includes Buyer Protection
Certified since: 2 Sept 2019
The Trustmark indicates trustworthy online retailers.
Test Your Intolerance fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.
Read more
See all positive reviews

Top negative review

17 Aug 2023
 Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Test Your Intolerance

Filter
Rating
 Sort by  
Relevance
(107)
(10)
(11)
(35)
Reset
15 Jun 2023
 Verified review
The results showed me exactly what allergies my son has and after cutting out those foods he is finally better .
Report review
Answer by Test Your Intolerance
30 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
16 Apr 2024
 Verified review
Very quick and efficient service. Game changer for my stomach problems. I’ve completely changed my lifestyle
Report review
22 Aug 2023
 Verified review
Good customer service, but unfortunately due to defective test sheets I couldn’t get my results.
Report review
Answer by Test Your Intolerance
29 Aug 2023
Hi Anthea, thank you for your review. I am very sorry to hear you were unable to complete the testing due to a machine error during testing. I can see you have been in contact with me via email and a free replacement kit and priority testing was offered but turned down. We are sorry you no longer wish to complete the testing, however, we do hope you will consider our labs again in the future. If you do have any questions or queries, please do not hesitate to contact me via the email address we have been corresponding on, and I will be more than happy to assist. Donna Customer Service Manager
28 Jun 2023
 Verified review
Test came back fast and helped me to understand what was wrong with the food I was eating
Report review
Answer by Test Your Intolerance
29 Jun 2023
Thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're so pleased that you found the testing quick, and that it has helped you identify and understand your food sensitivities! Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. Using the latest biotechnology in our accredited labs, we test over 1,500 samples per week, providing people with results to help them live a better life, so thank you for your comments! If you have any questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
1 Oct 2023
 Verified review
Quick delivery and very fast results! Easy to follow process, would highly recommend!
Report review
Answer by Test Your Intolerance
9 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
4 Aug 2023
 Verified review
I was impressed that you could get so much info from a few strands of hair. Thank you
Report review
Answer by Test Your Intolerance
9 Aug 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
24 Jul 2023
 Verified review
the blood allergy test confirmed my allergies and was much quicker than my gp
Report review
Answer by Test Your Intolerance
24 Jul 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
17 Jul 2023
 Verified review
The timing commitments on receipt of the results was not good, took 3 weeks.
Report review
Answer by Test Your Intolerance
31 Aug 2023
Hi Emma, thank you for your review. I am so sorry to hear your test results took so long. I have completed an investogation into this and I can see we received your sample 13th June and the results emailed 15th June. These were then resent 7th July and 11th July following contact with yourself. Our web and IT teams were alerted and looked into any issues regarding outgoing emails to ensure this does not happen again. If you have any further queries or concerns about your order or any questions about your test results and the elimination diet, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
29 Aug 2023
 Verified review
Described the postage process to ensure I got it right. Thanks alot
Report review
Answer by Test Your Intolerance
29 Aug 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
7 Aug 2023
 Verified review
A really efficient service and very comprehensive report. thank you.
Report review
Answer by Test Your Intolerance
9 Aug 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
26 Jul 2023
 Verified review
Fast results and confirmed my doctor's tests I had a few years back
Report review
Answer by Test Your Intolerance
26 Jul 2023
Hi Harry, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
31 Aug 2023
 Verified review
Very pleased with the quick response and confirmation of my query
Report review
Answer by Test Your Intolerance
1 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
24 May 2023
 Verified review
Everything was easy to read and understand and really helped
Report review
Answer by Test Your Intolerance
25 May 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ I am very happy to hear the testing has helped you, and you found the testing quick, easy, and comprehensive! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
1 Oct 2023
 Verified review
Availability, knowledge and ability to pacify my concerns
Report review
Answer by Test Your Intolerance
9 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
5 Jun 2023
 Verified review
Quick delivery and test results were quickly returned too.
Report review
Answer by Test Your Intolerance
28 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
8 Jun 2023
 Verified review
The detailed analysis and the tips for improving my diet
Report review
Answer by Test Your Intolerance
28 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
17 Oct 2023
 Verified review
Fast results and helped stop my bloating and headaches
Report review
Answer by Test Your Intolerance
17 Oct 2023
Hi Elle, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy to hear that you received your test results quickly and the testing has helped identify food causing your symptoms and you're not feeling much better! Thank you for taking the time to rate your experience, we really appreciate it! If you have any questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
1 Sept 2023
 Verified review
On line questions were answered quickly and helpful
Report review
Answer by Test Your Intolerance
11 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
8 Sept 2023
 Verified review
Question answered prompt no issues to report
Report review
Answer by Test Your Intolerance
11 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
5 Jul 2023
 Verified review
It was just perfect, you offer what you get.
Report review
Answer by Test Your Intolerance
24 Jul 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager