Test Your Intolerance

Reviews:

I have ordered mid January and have still not received my results. Once I received confirmation that my test has arrived it took 7 days to get an email to inform me that there was an error with my sample. The error was implied to not have enough blood to test, however, the sample card was supplied as requested. I was offered a replacement kit directly from the lab, however, I had to chase them three times to get confirmation on said replacement. Customer service from Test Your Intolerance wasn't helpful and have only "highlighted" this with the lab itself. Another week of back and forth, I received confirmation that the replacement kit "will be sent off soon", which took nearly another week to arrive, and offered fast-track testing - once my sample has arrived. The replacement kit, assuming as it came from the lab and not Test Your Intolerance, was slightly different and did not come with a pre-paid envelope, meaning I actually had to pay extra to send the new sample off. I have sent a new sample off on a Monday as recommended and have yet to hear if it has even arrived - it is now Sunday. I am now on week 4 of waiting for results with poor communication and customer service and still none the wiser. While I appreciate this problem seems to be mostly with the lab itself, communication between the lab and Test Your Intolerance seems to be non-existing as I had to sort everything out myself. Considering the price I expect better customer service.

It took several emails for me to get my results and then my result basically said i was allergic to nothing. I takke 3-4 allergy pills per day and still have allergy attacks daily. There is no way I am allergic to nothing.

I emailed for more information and heard nothing back. Seemed a waste of money if all I know now is I have a miscellaneous allergy.

Heard nothing from them. Chased for results but no response

The results have identified the foods and pollen that I have problems with. Having cut these out my life long cough has gone as has the periodic bloating. If I have any one of the few foods I have an allergy to the cough is back Or I feel bloated almost instantly. The changes I have made have not been difficult. Definitely made a huge difference.

Their report was timely and very comprehensive. They responded quickly to a query. Acting on my results from the test report has made a hugely positive difference to my health.

Sent off sample, very quickly tested and results emailed back. The results have enabled me to change my diet, and add in some foods to provide a more balanced diet. Thanks

Le resultat du test est très complet. la réponse du service clients est rapide et bien détaillée

my bloating got better so quickly after removing the flagged food items from my diet

Alex was very helpful and gave us all the information we were looking for.

Full description and explanation off the results

It's fascinating to know WHAT'S GOOD FOR YOU.

answered all my questions

Promt service