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Top positive review
16 Feb 2024
Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ...
I have tried and been helped and am faithful to periodic testing because of my very sensitive system.
All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full.
Thank and Praise.
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
The full process (purchase + gets tooling + ship back for test + receiving of final report) is good. Report is well done and clear.
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14 Apr 2024
Verified review
La livraison a été rapide. J'ai eu un bon service du "chat" et les résultats sont très réalistes.
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23 Mar 2024
Verified review
Company needs to be more customer focussed
The company needs to be more customer focused.
I had a question to ask about my results, so I used the chat line who told me to email info@sensitivitycheck.com. I emailed them and received the same reply with recommendation to email info@sensitivitycheck.com (the same email that I had used). I only received as reply to my question when I asked them to give me an actual answer rather than passing me around in circles.
I always thought that allergies developed when in adulthood remained with you for life, so can't understand why some of my allergies developed when I was in my 20s are no longer allergies.
It would be better if the company had someone to discuss the results with customers who could make sure there were no queries about the results.
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21 Mar 2024
Verified review
I never received the results. In addition I have not been able to access my account online. I have put in my email address and asked for a new password nothing has happened. There is not one call
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5 Apr 2024
Verified review
First I constantly spoke to their chat line as hadn’t heard from them and when I finally received my test, I personally think it’s the same one they send everyone. It didn’t pinpoint anything and think it was generic to any person!
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8 Apr 2024
Verified review
This did nothing for me.
This did nothing for me, felt quite bogus. I think it just measured what I eat regularly and a lot of. Basically what your system has the most of in it at the time. The allergies that I know that I have did not show up at all.
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10 Apr 2024
Verified review
Don't bother
The items that came up as allergies were suspiciously exactly the same as my sisters. And the things I react to didn't come up as allergies or Intolerances. I feel like this is a scam that I spent alot of money on.
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1 Apr 2024
Verified review
Service was fast but the results were poor. I was expecting a breakdown of the full sensitivity results. No explanations given just a general your sensitive to this
Disappointed
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4 Apr 2024
Verified review
Results were nowhere near similar tests I’ve had in the past. I don’t trust the results at all and regret making the purchase.
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17 Mar 2024
Verified review
Well if I had actually received what I paid it would help!!!!!!
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ...
I have tried and been helped and am faithful to periodic testing because of my very sensitive system.
All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full.
Thank and Praise.
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23 Feb 2024
Verified review
Satisfied with the service but query the results
Satisfied with the service, ease of submitting hair sample, quick results and communication, also liked the detailed breakdown of results but I don’t believe in the validity of test results. Items I know I am intolerant to were not flagged at all which I find strange, meaning I didn’t trust the other results.
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20 Feb 2024
Verified review
The test was easy to do and the results were fast. It was interesting as I have been suffering with hives for months and it flagged up lots of allergies and certain intolerances which I can work around now. I’ve used this before for my husband.
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13 Mar 2024
Verified review
No email confirming my order, had to chase my kit. Then had to chase the results
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13 Mar 2024
Verified review
Quick and effiecent
Followed my results and have felt so much better
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28 Feb 2024
Verified review
Gave a real insight into intolerances which can be acted upon
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