Test Your Intolerance- Logo - reviews

Test Your Intolerance
Reviews:

181 reviews in the last 12 months662 total reviews  

3.83
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 2 Sept 2019
The Trustmark indicates trustworthy online retailers.
Test Your Intolerance fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.

Top negative review

17 Aug 2023
 Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Test Your Intolerance

Sort by  
Latest first
(19)
(10)
(11)
(35)
Reset
2 days ago
 Verified review
Did not confirm receipt of the sample. Had to be chased to confirm this and had to be chased to supply the results.
Report review
8 days ago
 Verified review
I rang after not having received my results and having told me that they hadn't got them they did find them. Luckily I had proof of postage.
Report review
12 days ago
 Verified review
I've sent two e-mails in response to my test results, and no one has replied. Everything is explained there. Please read them.
Report review
30 Apr 2024
 Verified review
Report review
30 Apr 2024
 Verified review

Not useful for me

It showed I had intolerances to everything I knew and a few more. I took this as a trial before my allergy appt in a few months. Waste of money gave me nothing more than what I knew.
Report review
27 Apr 2024
 Verified review
I did two tests within one year of each other. Even though I did n 't change anything to my diet, the results changed drastically so I think there was a mistake but no-one is listening to me. If the results were correct, then I don't see the point in doing the tests if naturally these changes are going to occur. Save your money, don't order a test
Report review
19 Apr 2024
 Verified review
Le test a inscrit les aliments que j’avais beaucoup consommer dans les jours avant le test et non ceux dont je suis intolérantes. Je suis intolérante au produit laitier et nul part il a sorti dans le test. Il m’a dit que j'avais 6 allergies et je n’ai aucune allergie c’était des aliments que ne consommais à chaque jour. Le procéder n’est pas bon malheureusement
Report review
16 Apr 2024
 Verified review

Never receive product, no reply from them

I never got the two people test I ordered from them, and up to April 16th 2024, got no feedback from them. To be fair, I'll update this comment (if such an action is possible).
Report review
13 Apr 2024
 Verified review
Report review
10 Apr 2024
 Verified review

Don't bother

The items that came up as allergies were suspiciously exactly the same as my sisters. And the things I react to didn't come up as allergies or Intolerances. I feel like this is a scam that I spent alot of money on.
Report review
8 Apr 2024
 Verified review

This did nothing for me.

This did nothing for me, felt quite bogus. I think it just measured what I eat regularly and a lot of. Basically what your system has the most of in it at the time. The allergies that I know that I have did not show up at all.
Report review
7 Apr 2024
 Verified review
Report review
5 Apr 2024
 Verified review
First I constantly spoke to their chat line as hadn’t heard from them and when I finally received my test, I personally think it’s the same one they send everyone. It didn’t pinpoint anything and think it was generic to any person!
Report review
4 Apr 2024
 Verified review
Results were nowhere near similar tests I’ve had in the past. I don’t trust the results at all and regret making the purchase.
Report review
4 Apr 2024
 Verified review

Very detailed.

Very detailed report, easish to understand. I believe it will be helpful in understanding how these foods & other items effect my health,& how to go about making changes if & when I can.
Report review
RS
Rahul S.
London
3 Apr 2024
 Verified review

Very comprehensive intolerance test

It's a very comprehensive intolerance test that's provided but I do question it's accuracy as I feel I do not have an intolerance to some items mentioned.
Report review
1 Apr 2024
 Verified review
Service was fast but the results were poor. I was expecting a breakdown of the full sensitivity results. No explanations given just a general your sensitive to this Disappointed
Report review
30 Mar 2024
 Verified review
Good range of things tested, but testing for things like cockroaches not relevant
Report review
25 Mar 2024
 Verified review
Report review
23 Mar 2024
 Verified review

Company needs to be more customer focussed

The company needs to be more customer focused. I had a question to ask about my results, so I used the chat line who told me to email info@sensitivitycheck.com. I emailed them and received the same reply with recommendation to email info@sensitivitycheck.com (the same email that I had used). I only received as reply to my question when I asked them to give me an actual answer rather than passing me around in circles. I always thought that allergies developed when in adulthood remained with you for life, so can't understand why some of my allergies developed when I was in my 20s are no longer allergies. It would be better if the company had someone to discuss the results with customers who could make sure there were no queries about the results.
Report review